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Country Hyundai Genesis
Northampton, MA
1,234 Reviews
Explore the new and used Hyundai cars and SUVs for sale at Country Hyundai to find your next vehicle with our Best Price Guarantee. Schedule Hyundai service at our Hyundai dealer in Northampton, MA, or view our Hyundai finance offers. You're Gonna Love it Here!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday 12:00 PM - 4:00 PM
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,234 reviews
March 28, 2021
The pattern of my calls not being returned began Jan 2021 and has since continued through to the end of March 2021. I am missing a key and there is damage to the underside of my vehicle March 29th Sami call and has since continued through to the end of March 2021. I am missing a key and there is damage to the underside of my vehicle March 29th Sami called me back when she promised and got key situation handled. She has been lovely to deal with and really redeeming of the experience. April 10th I got key programmed and undercarriage damaged identified. Caitlyn in service remembered me from Jan thankfully and said the damaged piece will be replaced. The ladies of Country Hyundai are really turning around my experience thus far More
by Hpcumbys
March 26, 2021
Scott was great to deal with, my wife and I both purchased cars through him. I would definitely go to him for any vehicle purchases in the future. A tremendous experience all the way around. purchased cars through him. I would definitely go to him for any vehicle purchases in the future. A tremendous experience all the way around. More
by Soxfan
March 26, 2021
I had an easy, even pleasant experience leasing my Hyundai Kona EV at Country Hyundai. Rodd Ganious worked hard for us and helped us get what we wanted. Jasmine provided a thoughtful orientation to th Hyundai Kona EV at Country Hyundai. Rodd Ganious worked hard for us and helped us get what we wanted. Jasmine provided a thoughtful orientation to the vehicle. Mike was available when I needed him and Frank did a thorough job with all of the paperwork. A good team effort. Thanks to all of you. More
by Boba
Employees Worked With
Other Employees :
Roddrick Ganious, Jasmine Carmenatty
March 26, 2021
Rodd asked the right questions in order to understand where we were at in terms of car buying. We were in a hurry but Rodd came back with a fair number involving our trade in and new Pallisade. Very ple where we were at in terms of car buying. We were in a hurry but Rodd came back with a fair number involving our trade in and new Pallisade. Very pleased with our new vehicle. Looking forward to many years of service at thd dealership. More
by Mariodacruz
March 23, 2021
I needed a car fast, bill and rod both helped me to get a vehicle. They took my thoughts into consideration, as well as my price range and budget. Jasmine was also very kind and helped with the last minute d vehicle. They took my thoughts into consideration, as well as my price range and budget. Jasmine was also very kind and helped with the last minute details. I’d send anyone over there, and will go back in the future! More
by Toryyann9818
Employees Worked With
Bill McHugh, Roddrick Ganious, Jasmine Carmenatty
March 22, 2021
Words truly can not express my gratitude towards Frank and Bill !!! I am extremely grateful for their efforts and great lengths they’ve gone through! Thank you so very much i truly can’t thank you guys en and Bill !!! I am extremely grateful for their efforts and great lengths they’ve gone through! Thank you so very much i truly can’t thank you guys enough ! ~ Ashlie V. More
by Ashlie
March 06, 2021
We recently purchased a new Hyundai and would like to commend three employees: Bill McHugh, Jasmine Carmenatty, and Christopher Schultz. They made our experience at the dealership very pleasant and easy commend three employees: Bill McHugh, Jasmine Carmenatty, and Christopher Schultz. They made our experience at the dealership very pleasant and easy! They understand and are committed to customer service; A huge thumbs up to this team! Thank you so much, Michael and Laurie O'Shepa More
by oshepa
Employees Worked With
Christopher Schultz, Bill McHugh, Jasmine Carmenatty
February 22, 2021
Sad they are not up front with you at all. I was totally upfront and was told by Jason that they promise no issues well what a waste of time. Plus now I emailed sales manager and owner haven't heard from ei upfront and was told by Jason that they promise no issues well what a waste of time. Plus now I emailed sales manager and owner haven't heard from either. Just don't get it. Like I said at beginning of review will also end it. SAD More
by j
Employees Worked With
Jason Vautour
February 20, 2021
I recently had an issue with my car and it was very difficult to access the solution to the problem. Stephen from the service department provided EXCELLENT customer service, great follow through, and w difficult to access the solution to the problem. Stephen from the service department provided EXCELLENT customer service, great follow through, and went above and beyond to help resolve the problem with my car. The issue has since been resolved and it couldn’t of happened without the excellent customer service and professionalism from Stephen. More
by Mateusz Adam
Employees Worked With
Stephen Crafsic
February 08, 2021
After looking at other places all day, our salesman Rodd listened to what I wanted and price. Showed us one vehicle and I bought it. The mileage, condition, and the warranty spoke for itself. Jasmine gave a listened to what I wanted and price. Showed us one vehicle and I bought it. The mileage, condition, and the warranty spoke for itself. Jasmine gave a quick tutorial before I left to go over the features in the vehicle and set my first appointment for an oil change. Everyone was so friendly and accommodating. Thank you. Love my Sante Fe. More
by Ali052073
Employees Worked With
Roddrick Ganious, Jasmine Carmenatty
