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Country Hyundai Genesis
Northampton, MA
1,234 Reviews
Explore the new and used Hyundai cars and SUVs for sale at Country Hyundai to find your next vehicle with our Best Price Guarantee. Schedule Hyundai service at our Hyundai dealer in Northampton, MA, or view our Hyundai finance offers. You're Gonna Love it Here!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday 12:00 PM - 4:00 PM
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,234 reviews
August 13, 2021
Great fast service highly recommended.Very happy with purchase. Finance was a breeze and they handle all the paperwork necessary. Great group over there at country hyundai of Northampton. purchase. Finance was a breeze and they handle all the paperwork necessary. Great group over there at country hyundai of Northampton. More
by Antonio
Employees Worked With
Jason Vautour, Christopher Schultz, Jasmine Carmenatty, Taylor Vital
August 09, 2021
Run do not walk from this dealership. For all the customer-centered narratives, these folks are clueless. I have been told that a part was shipped, not shipped, coming today, someone will call you ba customer-centered narratives, these folks are clueless. I have been told that a part was shipped, not shipped, coming today, someone will call you back today. Sadly, it was all rubbish. The most disappointing car buying experience. Including no response from the salesman although I reached out to him. Guess once the five star review was in, he was done with me and the car he sold me. An eighth of a star for you Mr. McHugh and you will need to share that meager amount with the service department. A most disappointing experience all around with no resolution in sight. Unspeakably outraged. More
by fine_as.silk
Employees Worked With
Service Department people. They know who they are. Customer Advisor...really???, Bill McHugh
August 08, 2021
I had a great experience at Country Hyunda this car buying experience was not as painful as past experiences. The sales person Shane was very helpful from getting cars for test drives to answering ques buying experience was not as painful as past experiences. The sales person Shane was very helpful from getting cars for test drives to answering questions. I did not buy the same day but came back due to Shane's help and the respect he treated me with. Chris the financial guy did a great job and was very efficient. The delivery coordinator Jasmine did a great job going over the car features and setting us up in it. I would definitely go back and recommend people go there. More
by Plot131
Employees Worked With
Jason Vautour, Christopher Schultz, Jasmine Carmenatty, Shane Leehim
August 01, 2021
Salesman was great. Communication regarding financing sucked. Worst experience ever buying a car. Delay after delay, and no calls to explain. Would not recommend dealership. sucked. Worst experience ever buying a car. Delay after delay, and no calls to explain. Would not recommend dealership. More
by Lauziere66
Employees Worked With
Christopher Schultz, Aaron Greige, Jasmine Carmenatty, Ryan Hoar
July 26, 2021
It was our first time at this dealership. We found the car we wanted at a great price. The sales and finance staff was amazing. We couldn’t pick the car up on the weekends because the delivery coordinator car we wanted at a great price. The sales and finance staff was amazing. We couldn’t pick the car up on the weekends because the delivery coordinator doesn’t work. That’s something you should change. More
by guess79
Employees Worked With
Jason Vautour, Christopher Schultz, Jasmine Carmenatty, Taylor Vital
July 26, 2021
I was very pleased with Country Hyundai. I never felt pressured in the least to make a purchase. Bill was my Salesman, he was very nice and knowledgeable about all my questions. Next we saw Frank. He was pressured in the least to make a purchase. Bill was my Salesman, he was very nice and knowledgeable about all my questions. Next we saw Frank. He was a delightful person and was very helpful as this was my first lease. More
by annecarroll9@gmail.com
July 24, 2021
I went in just to look for a car I ended up buying a new car because of all the help Bill gave me he helped me with my finances and talk to me into the new car which I'm so happy that I have I can't say eno car because of all the help Bill gave me he helped me with my finances and talk to me into the new car which I'm so happy that I have I can't say enough good things about this man More
by Katiegallant413
Employees Worked With
Bill McHugh
July 22, 2021
This is the third Tucson which we have bought from Country Hyundai. Our salesperson Bill was very knowledgeable, did a good job explaining the features of the vehicle, and did a good job on following Country Hyundai. Our salesperson Bill was very knowledgeable, did a good job explaining the features of the vehicle, and did a good job on following up after we purchased the vehicle. More
by rcoach
Employees Worked With
Bill McHugh
July 22, 2021
Bill was quick to greet and work with us. We knew the SUV we were interested in and Bill was able to let us drive it. He carefully explained how the vehicle worked and gave us a route to take to try the SUV we were interested in and Bill was able to let us drive it. He carefully explained how the vehicle worked and gave us a route to take to try the vehicle on different situations. He helped us purchase the SUV by asking the right questions. He was straight forward and honest. When there was a.problem with the hood he and Jasmine were quick to figure x it and he delivered my new Genesis GV 70 to my home, More
by dddlking
Employees Worked With
Jasmine, Bill McHugh
July 21, 2021
This is my second car I purchased from Bill within a year and as always he helped me tremendously, most recently into getting in to the vehicle I FINALLY want!! and as always he helped me tremendously, most recently into getting in to the vehicle I FINALLY want!! More
by Kathy Halvorsen
Employees Worked With
Bill McHugh
