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Country Hyundai Genesis

Northampton, MA

4.8
1,234 Reviews
Explore the new and used Hyundai cars and SUVs for sale at Country Hyundai to find your next vehicle with our Best Price Guarantee. Schedule Hyundai service at our Hyundai dealer in Northampton, MA, or view our Hyundai finance offers. You're Gonna Love it Here!
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347 King Street

Northampton, MA

01060

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Showing 1,234 reviews

April 23, 2022

Very inviting and no pressure is put on you. The staff is knowledgeable and respectful. More

by Deshais523
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Kent , Jasmine Carmenatty
Apr 25, 2022 -

Country Hyundai Genesis responded

This feedback means so much to us! Thank you for trusting Country Hyundai with your business and for taking the time to leave a review. Enjoy the ride!

April 22, 2022

Great communication, very fair price , didn’t feel any pressure and people listened to our needs and voncerns More

by hunnypot61
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Kent
Apr 25, 2022 -

Country Hyundai Genesis responded

Thank you for the great review of our team! We are happy to have earned your business and we hope to welcome you back to Country Hyundai in the future. Safe travels!

April 12, 2022

Jason in service was super awesome and extremely accommodating. Thank you so much for going above and beyond! More

by brianw005
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
JJ Brown
Apr 12, 2022 -

Country Hyundai Genesis responded

Brian, we sincerely enjoy going above and beyond for our guests at Country Hyundai! We're grateful that you took a moment to commend Jason and the team here for their accommodating service, and we hope to be your service provider for many miles to come!

April 05, 2022

Process was fast and easy Good customer service I whoud recommend to my friends and family Thank you More

by AP
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Taylor Vital
Apr 05, 2022 -

Country Hyundai Genesis responded

It's our pleasure to assist you! Thank you for stopping by to share your experience at Country Hyundai. We are grateful for your business and hope that you're enjoying your new vehicle!

April 01, 2022

Calli was excellent! She was super knowledgeable and the service she provided was exceptional. I would recommend anyone who is looking to service their vehicle to go see More

by Aaron Greige
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Calli
Apr 01, 2022 -

Country Hyundai Genesis responded

Thanks for supporting Country Hyundai! We're glad that you liked working with Calli and that she worked hard to take care of you and your vehicle.

March 31, 2022

Tim Kent was fantastic to work with. Very knowledgeable and took his time with any and all questions I had. Would highly recommend him and this dealership to anyone in the process of car More

by a_kelly
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Kent
Mar 31, 2022 -

Country Hyundai Genesis responded

Thank you for taking the time to share! We are so glad to hear that you found the right vehicle working with Tim and the Country Hyundai team. Drive safely, and we hope to see you back again down the road!

March 31, 2022

Both when I bought the car and when I had service, I was told one price and charged a higher price. More

by 03mutter_ciphers
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Roddrick Ganious
Apr 05, 2022 -

Country Hyundai Genesis responded

Thank you for taking the time to share your feedback. Please reach out to our Customer Service Manager, Jasmine, at 413-341-1931 or via email at jcarmenatty@countryhyundai.com so we can discuss what transpired during your visit here with us. Customer satisfaction is our number one priority and we are saddened to hear that this was not the case for you. We look forward to speaking with you.

March 31, 2022

Totally worth the wait! ! Just picked up our new Tucson and it’s fantastic! Got exactly what we wanted and didn’t have to pay over the sticker price. Tim And Jasmine were w More

by Barbara
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Paquette
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim Kent Jasmine, Jason Vautour, Christopher Schultz
Mar 31, 2022 -

Country Hyundai Genesis responded

Barbara, thank you for taking the time to review us! We are so glad to hear that you found the right vehicle working with Tim, Jasmine, and the Country Hyundai team. Drive safely in your new Hyundai Tucson, and we hope to see you again down the road!

March 29, 2022

Ryan is a model car salesperson. I personally work in sales as well and felt his level of service is right where it should be. Super helpful, able to answer all my questions, friendl More

by CKJ
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Hoar
Mar 29, 2022 -

Country Hyundai Genesis responded

Thank you for the excellent review! It's amazing to see that you thought Ryan was the epitome of customer service and salesmanship. We will be sure to let him know how appreciated he is--see you again next time.

March 29, 2022

Ryan was quite helpful in what can be a very stressful experience. He helped me and my husband purchase a great vehicle with a level of kindness, knowledge, and professionalism that is unparalleled by any More

by mhitchcock
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Hoar
Mar 29, 2022 -

Country Hyundai Genesis responded

We believe that buying a new car should be simple and straightforward, and it's fantastic to hear that your experience with Ryan reflects that! Thanks so much for letting us know how much you and your husband enjoyed working with us and we hope you enjoy the new ride! - Country Hyundai

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