Country Hyundai Genesis
Northampton, MA
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday 12:00 PM - 4:00 PM
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Once again these Damm folks stepped up and accommodated my needs very well. Awesome Thank you country Hyandi Northampton. I will be sending my people there for vehicles.. They really are a good team there. my needs very well. Awesome Thank you country Hyandi Northampton. I will be sending my people there for vehicles.. They really are a good team there. More
Very poor communication from Sales staff, including a Manager. I had a written agreement for a new Genesis and an appt. to take delivery, which never took place due to sales staff not returning phone cal Manager. I had a written agreement for a new Genesis and an appt. to take delivery, which never took place due to sales staff not returning phone calls, emails, and texts. I am sympathetic to the added work/stress brought on by the CDK debacle, but there is no excuse for failing to stay in contact with a customer preparing to take delivery. Think twice before doing business with this dealership. More
Jack is very knowledgeable about the product he sells. He patiently took the time to assist me in learning about my Genesis. He patiently took the time to assist me in learning about my Genesis. More
I had a positive experience at the dealership when I purchased my 2024 Kona EV. My sales person, Jack Coach, was courteous, friendly and worked with me as I moved towards the purchase of car technology purchased my 2024 Kona EV. My sales person, Jack Coach, was courteous, friendly and worked with me as I moved towards the purchase of car technology that I wasn't fully familiar with. Overall, a great experience. More
Jason was great to work with. He was knowledgeable throughout the whole process. Country Hyundai is great as well, let me bring my own financial institution for financing. All st He was knowledgeable throughout the whole process. Country Hyundai is great as well, let me bring my own financial institution for financing. All staff I worked with were great More
Don’t come here for the scratch off they offer. Told me I won 5k. Drove 42 minutes and they gave me 5 dollars and wanted my new truck for 2K. Don’t trust these people, go elsewhere! Scam reported Told me I won 5k. Drove 42 minutes and they gave me 5 dollars and wanted my new truck for 2K. Don’t trust these people, go elsewhere! Scam reported on AARP and the FTC More
This dealership is very unethical. I was told to come there for a test drive and pre-apply for financing based on a specific car I wanted from their webpage. They knew they had sold th I was told to come there for a test drive and pre-apply for financing based on a specific car I wanted from their webpage. They knew they had sold that car days before but keep encouraging me to come see it. They dishonestly led me on to get me into their showroom. Once I was there they didn’t even show me a car with the features I asked for. After I left empty-handed, I was still receiving follow up emails and texts from them. One email referenced the car I had originally gone in to see - mind you I never saw that car because they had already sold it- but the email was written as if I had actually viewed the car. Clearly, internet sales people have no idea what is happening at the actual dealership. My opinion is that these people are shady. More
Jack made my purchase simple and delivered the vehicle in tip top shape! He made sure to check in afterward and answered all my questions! Finance manager Sean was also very nice. Overall a very pleasant exp tip top shape! He made sure to check in afterward and answered all my questions! Finance manager Sean was also very nice. Overall a very pleasant experience More