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Country Hyundai Genesis

Northampton, MA

4.8
1,234 Reviews
Explore the new and used Hyundai cars and SUVs for sale at Country Hyundai to find your next vehicle with our Best Price Guarantee. Schedule Hyundai service at our Hyundai dealer in Northampton, MA, or view our Hyundai finance offers. You're Gonna Love it Here!
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347 King Street

Northampton, MA

01060

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Showing 1,234 reviews

February 04, 2012

Everyone was really helpful and friendly. They had the car that I wanted on the lot and I was able to take it home the same day. More

by heatherstinson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris, Gary, Mike, Ryan
Feb 14, 2012 -

Country Hyundai Genesis responded

Thank you for reviewing us. We do our best to ensure that everybody drives a new car home the same day.

January 31, 2012

Lindsay was knowledgable friendly and a pleasure to deal with. She answered all our questions and charmed our 4 yr old grandson who shopped with us. We love our new Santa Fe and Sam loves the Spider Man More

by Barb2433
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lindsay Lapointe
Jan 31, 2012 -

Country Hyundai Genesis responded

Thank you for kind words, It's nice hearing "best new car buying experience ever!", from our customers. We are glad everybody had fun and that you enjoy your Santa Fe. Thanks again.

January 31, 2012

in my 35 years or purchasing vehicles, this was the most trouble free and enjoyabe (didnt think it was possible) process for buying a car. More

by deputyx6
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
chelsey lapoint
Feb 01, 2012 -

Country Hyundai Genesis responded

Thank you, and hopefully for the next 35 years you will continue to purchase cars at Country Hyundai. Buying a car is suppose to be simple and fun and the customer should feel happy about it and we try our very best to make it enjoyable.

January 18, 2012

My experience so far has been very good! The process was very quick and easy. When I went to pick up my car it was ready and waiting and looked great! More

by mark.bergeron
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Schindler, Mike, Ryan
Jan 18, 2012 -

Country Hyundai Genesis responded

Mark, Thank you for your great review. We will do everything possible to make sure the your future service with us is just as smooth as possible. Thanks Again

January 15, 2012

Lee and the sales staff at Country Hyundai make an impressive team. Lee led a knowledgeable and experienced group of employees in learning my needs, and pointing out the attributes from the product More

by johnnybee2000
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lee Hebert
Jan 16, 2012 -

Country Hyundai Genesis responded

Thank you for the great review. Lee is definitely an asset to the team here at Country Hyundai. He has been with us a number of years and if you have any questions he either knows the answer or where to find it. If you have any questions in the future please feel free to call us.

December 12, 2011

I have to tell you that our experience with the staff at Country Hyundai in Greenfield was the BEST. Buying a car has always been a very stressful and sometimes unpleasant experience for us. But from the ti More

by New Car 8393
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scot & Ashley
Dec 13, 2011 -

Country Hyundai Genesis responded

Thank you, for taking the time to write such a nice review it is greatly appreciated. We really do try to differentiate ourselves from other dealers, who may not "have time" to treat customers the way they would want to be treated. I am sure Ashley, Scott and everybody else will be happy to hear that you surprised at how well you were treated. If you have a facebook account "like us" at www.facebook.com/countryhyundai

December 06, 2011

Transaction went well so far...Scott was friendly and thorough with showing and explaining the car and all the parts. Minor problem with car was noticed at time of pick up, so I have to bring the car ba More

by bazzq0l
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott
Dec 06, 2011 -

Country Hyundai Genesis responded

Thank you for your review, I will make sure that Scott and the rest of the gang are notified of it. If you do have any problems in the future please call us at 1-413-774-3122 in the meantime like us on facebook at www.facebook.com/countryhyundai.com

December 02, 2011

I got a great price for exactly the model I was looking for and did not need to continue checking with another dealer. Ashley was friendly and helpful, and Gary was very honest with the pricing structure. More

by addahbooff
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ashley, Gary, Mike, Bill
Dec 03, 2011 -

Country Hyundai Genesis responded

Thank you. All of us at Country Hyundai appreciate your kind review. I will make sure that Ashley and Gary know that you posted it. I am sure they will be pleased as well.

November 29, 2011

I went to Country Hyundai to do business in my community and found the best experience I've had with a dealership. Scott Peters, my sales consultant was very knowledgeable about every model I test drove. He More

by stitchp123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill, Mike P, Ryan & Scott Peters
Dec 01, 2011 -

Country Hyundai Genesis responded

Rich, Thank you for writing such a great review. I am glad to hear that you were well taken care of. Scott Peters is very knowledgeable about all the cars we have and is a fun person to work with. I understand why all his customers like him so much. I will make sure everybody here receives a copy of your review.

November 21, 2011

I recently wrote a bad review for a horrible experience my daughter and I experienced at Country Hyundai. After the review I was contacted by Griffin Paquette, the Customer Service Coordinator for Count More

by rthomas1158
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Griffin P, Scott, Mike P, Ryan
Nov 21, 2011 -

Country Hyundai Genesis responded

Thank you for giving us a second chance it is much appreciated. I brought this review straight to Griffin and she said it was her "Pleasure to work with you" once she stopped gushing with joy. We all hope to see both you and your daughter again in the future. I will make sure that Scott and Ryan also get a copy of your review. Thanks again. If you have a facebook account you can like us at www.facebook.com/countryhyundai

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