Country Hyundai Genesis
Northampton, MA
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday 12:00 PM - 4:00 PM
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Lindsay was knowledgable friendly and a pleasure to deal with. She answered all our questions and charmed our 4 yr old grandson who shopped with us. We love our new Santa Fe and Sam loves the Spider Man with. She answered all our questions and charmed our 4 yr old grandson who shopped with us. We love our new Santa Fe and Sam loves the Spider Man coloring book Chelsey left in the car for him. It was our best new car buying experience ever! More
My experience so far has been very good! The process was very quick and easy. When I went to pick up my car it was ready and waiting and looked great! very quick and easy. When I went to pick up my car it was ready and waiting and looked great! More
Lee and the sales staff at Country Hyundai make an impressive team. Lee led a knowledgeable and experienced group of employees in learning my needs, and pointing out the attributes from the product impressive team. Lee led a knowledgeable and experienced group of employees in learning my needs, and pointing out the attributes from the product line that will meet these needs. The dealership, including the service department, are neat, clean and well managed. There are many options out there when buying a car, even among dealerships selling the same brand. Country Hyundai rises above its peers by delivering a great product in a low-pressure atmosphere by capable, friendly staff, at a fair price. If you want to experience a satisfying new car delivery experience, Country Hyundai should be at the top of your list. More
I have to tell you that our experience with the staff at Country Hyundai in Greenfield was the BEST. Buying a car has always been a very stressful and sometimes unpleasant experience for us. But from the ti Country Hyundai in Greenfield was the BEST. Buying a car has always been a very stressful and sometimes unpleasant experience for us. But from the time my husband spoke to Scott, to the great welcome and service we received from Ashley our sales associate and the other staff, we were pleasantly surprised. It was a quiet afternoon and she showed us all the options in your lot. She was very patient with my husband and asked us both what we were looking for in a vehicle. That was a nice change because sometimes the sales staff at other locations seen ignore me and what I want in a car. We knew it was going to take some time but it went quickly and almost effortlessly. Ashley even took us on a tour of your service department. So all in all we were extremely satisfied and pleasantly surprised with the service we received at this facility. More
Transaction went well so far...Scott was friendly and thorough with showing and explaining the car and all the parts. Minor problem with car was noticed at time of pick up, so I have to bring the car ba thorough with showing and explaining the car and all the parts. Minor problem with car was noticed at time of pick up, so I have to bring the car back, which I'm not entirely pleased about, but Scott has assurred me that he will do all he can to get me in for service this coming weekend, so hopefully everything still stays positive and works out. More
I got a great price for exactly the model I was looking for and did not need to continue checking with another dealer. Ashley was friendly and helpful, and Gary was very honest with the pricing structure. for and did not need to continue checking with another dealer. Ashley was friendly and helpful, and Gary was very honest with the pricing structure. Taking possession of the car was easy and everyone wanted to make sure I knew everything needed for the purchase and financing. Got several freebies when I asked. Overall pleasant experience which is a lot to say for an automobile purchase. More
I went to Country Hyundai to do business in my community and found the best experience I've had with a dealership. Scott Peters, my sales consultant was very knowledgeable about every model I test drove. He and found the best experience I've had with a dealership. Scott Peters, my sales consultant was very knowledgeable about every model I test drove. He was very pleasant and understood my needs. The GM Bill and the Sales Manager Mike P where quick and fair in our negotiation of price. When I deciced on the model, they went to work on the financing. It was quick and painless. Ryan, the finance manager was very pleasant and made doing the paperwork a breeze. I would recomend these guys to anybody looking for a car A++++++++++++ Rich More
I recently wrote a bad review for a horrible experience my daughter and I experienced at Country Hyundai. After the review I was contacted by Griffin Paquette, the Customer Service Coordinator for Count my daughter and I experienced at Country Hyundai. After the review I was contacted by Griffin Paquette, the Customer Service Coordinator for Country Hyundai. Through several email and phone conversations, and reluctance on my part, my daughter and I agreed to meet with Griffin to possibly see if a deal could be reached. Upon our arrival we were greeted by Scott, a long time salesman and by Griffin. Griffin asked that we work with Scott to answer any questions we might have regarding a new Elantra. Scott was wonderful. He thoroughly explained every part of this car to my daughter and me. He was extremely knowledgeable and made sure he answered all of our questions. After taking us on a test drive we decided to purchase the car. Scott handled this process flawlessly. He then introduced us to Ryan, the Finance Manager who although was new did a nice job explaining all of the options to us. After completing the paperwork Scott rejoined us and introduced us to the Service Manager. Shortly after that our car was ready for my daughter to drive home. Although the experience we had initially was not the best, I would recommend Country Hyundai to anyone. I would especially recommend Scott, as he did a really nice job handling all of the sales aspect. I cannot say enough about Griffin either. She went above and beyond with us to make sure my daughter got the car she wanted. I would not hesitate to deal with the people I mention in this review again if/when I go looking for a new car. More