Country Hyundai Genesis

Scott Peters was extremely friendly and professional. He answered all our questions and explained the functions of the car that we were interested in. Mike Paquette was also very friendly, professional and answered all our questions and explained the functions of the car that we were interested in. Mike Paquette was also very friendly, professional and a good negotiator. Also met with Ryan, the finance manager and he too went over all procedures and options with professionalism. When we received the keys, Scott again went over all the functions of the car. More

Buying or leasing a new car is never an experience that I look forward to. I took advantage of the internet and "built" the car that I wanted. I got an immediate reply from Christina with a price that I foun look forward to. I took advantage of the internet and "built" the car that I wanted. I got an immediate reply from Christina with a price that I found acceptable. When I advised her that I would get back to her in April when my present lease expired, she told me that I didn't have to wait and that Country Hyundai would buy my Lexus. She explained the process to me and we went forward. (Another Hyundai dealer that I had contacted said "Why don't you call us in April." Great job, Christina! Christina then put me in contact with Scott Peters. Scott was not a stranger as he had sold my wife a car last August. I knew that I could trust Scott to finalize the deal and get me the car that I wanted at a price that was fair to all. The exact car that I wanted was found and delivered a couple days later. I know that Mike P. had a lot to do with that search and the promptness in which it was done. Thank you, Mike. The final phases of the sale included Ryan who guided me through the process of purchasing some extra protection for my new vehicle. I have NEVER purchased this additional protection ever before. In this case, Ryan made some good points that made sense to me and the deal was closed. I know that Scott was orchestrating the entire process and it is , indeed, a pleasure dealing with him and the rest of the staff at Country Hyundai. Thanks to everybody that was involved. More

Last May My wife and I bought our first car from Robin and Country Hyundai, a 2011 Hyundai Santa Fe. Nine months later we are back again as the lease on our other car a 2009 Honda CRV was comming to an en and Country Hyundai, a 2011 Hyundai Santa Fe. Nine months later we are back again as the lease on our other car a 2009 Honda CRV was comming to an end. We were not only impressed with the quality of vehicle we purchased but also the quality of customer service we experienced. We called Robin a few days ahead of when we planned to visit Country Hyundai and told him what we were looking for in a new car and a price range we would be willing to consider. Upon our arrival Robin presented us with a few options in cars and from there we negotiated a new car, a 2012 Hyundai Tucson. My wife and I found out that "calling ahead" even works when you are dealing with cars as we found that it gave Robin and Mike the sales manager time to research out options based on information we had given earlier in the week. This provided us with more productive time in deciding what was the best car and price combination for us. I recomend this option as a more productive way of shopping but only if you have the utmost in confidence in the sales representative and dealership your dealing with. As this is the second car within nine months we have purchased from Robin and Country Hyundai this speaks volume about the confidence and respect we have to be back again. More

I was very impressed with Chelsey LaPointe at Country Hyundai. She took the time to listen to what we were looking for and did not try to push us into something we could not afford as has happened to us Hyundai. She took the time to listen to what we were looking for and did not try to push us into something we could not afford as has happened to us at other dealership's. When we came to pick our vehicle up she made sure that we knew how to work all the features of the car we purchased. I feel she is a great asset to the Country Hyundai team. The Finance Manager, Ryan Fluet, was also great to work with and the whole process went smoothly and took less time than I expected which is another plus in my book. I would definitely recommend Country Hyundai to my friends and would tell them to ask for Chelsey as their salesperson. Thank you Debbie Guardino Chicopee MA More

i was very pleased and happy with my service everything was explained to me and scott did everything that he could to help me own my new vehical. was explained to me and scott did everything that he could to help me own my new vehical. More

I gave Chelsey and Lee the rating I did because of the I gave Chelsey and Lee the rating I did because of the customer service that I received. Chelsey was extremely helpful and patient especially when it I gave Chelsey and Lee the rating I did because of the customer service that I received. Chelsey was extremely helpful and patient especially when it came to helping me with paring my cellphone with bluetooth, I'm very impressed with both of them. Lee was just knowledgeable and not pushy, and my husband liked that. Thank you and I LOVE MY CAR! Aileen D'Ambrosia More

Everyone was really helpful and friendly. They had the car that I wanted on the lot and I was able to take it home the same day. car that I wanted on the lot and I was able to take it home the same day. More

Lindsay was knowledgable friendly and a pleasure to deal with. She answered all our questions and charmed our 4 yr old grandson who shopped with us. We love our new Santa Fe and Sam loves the Spider Man with. She answered all our questions and charmed our 4 yr old grandson who shopped with us. We love our new Santa Fe and Sam loves the Spider Man coloring book Chelsey left in the car for him. It was our best new car buying experience ever! More

in my 35 years or purchasing vehicles, this was the most trouble free and enjoyabe (didnt think it was possible) process for buying a car. trouble free and enjoyabe (didnt think it was possible) process for buying a car. More

My experience so far has been very good! The process was very quick and easy. When I went to pick up my car it was ready and waiting and looked great! very quick and easy. When I went to pick up my car it was ready and waiting and looked great! More