Country Hyundai Genesis
Northampton, MA
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday 12:00 PM - 4:00 PM
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,234 reviews
My wife and I were on the hunt for a used car. We stopped by, and Chelsey was the first to greet us. She made our experience enjoyable and stress free. Being a new consultant to the company, she was very nic by, and Chelsey was the first to greet us. She made our experience enjoyable and stress free. Being a new consultant to the company, she was very nice and went above and beyond to answer our questions. She listened to what we were looking for in a car and she made sure we left with what we wanted.. Thanks for the great experience and we will be back for our next car!!!!!!!!!!!!!! Hope to see her soon.... More
I visited Country Hyundai to just look at cars, mine had died a couple days prior at a job interview, well i got the job but now was without a car. My parents and i came in to shop around and just see what died a couple days prior at a job interview, well i got the job but now was without a car. My parents and i came in to shop around and just see what are options might be. Scott greeted us and listened to what we were looking for in a car and price and also added in that i would be traveling alot for my job. He sat with us and really listened to what we had to say and our concerns,we had planned on holding out on getting a car till i worked a for awhile so i get invest in something practical but also something i actually wanted to drive not something i would could afford, Scott really helped us out and he made it work anyway. He got me into a great car thats awesome on gas and a good price, and something i actually love to drive, and for someone my age he also kept my payments resonable. Needless to say i was in a car that day that im very happy with. They took care of transfering my registration and plates and insurance which was a relief to not have to try and run around and do that while your working. I was Very impressed with Scott and all the employee's that i dealt with. They made my experience very easy and stressless, and i never once felt like they were trying to sell me anything i really just felt like they were trying to help me. I would encourage anybody to go to Country Hyundai if they looking to buy or just looking to look. More
My wife and i went to Country,looking for a used car that fit our budget. They were able to find us the right car at the right price in less than a hr.The whole trasaction went smooth, and we were on our way fit our budget. They were able to find us the right car at the right price in less than a hr.The whole trasaction went smooth, and we were on our way in no time. We were very happy with there service, an I look foward to buying my next car for them as well. More
Scott Peters was extremely friendly and professional. He answered all our questions and explained the functions of the car that we were interested in. Mike Paquette was also very friendly, professional and answered all our questions and explained the functions of the car that we were interested in. Mike Paquette was also very friendly, professional and a good negotiator. Also met with Ryan, the finance manager and he too went over all procedures and options with professionalism. When we received the keys, Scott again went over all the functions of the car. More
Buying or leasing a new car is never an experience that I look forward to. I took advantage of the internet and "built" the car that I wanted. I got an immediate reply from Christina with a price that I foun look forward to. I took advantage of the internet and "built" the car that I wanted. I got an immediate reply from Christina with a price that I found acceptable. When I advised her that I would get back to her in April when my present lease expired, she told me that I didn't have to wait and that Country Hyundai would buy my Lexus. She explained the process to me and we went forward. (Another Hyundai dealer that I had contacted said "Why don't you call us in April." Great job, Christina! Christina then put me in contact with Scott Peters. Scott was not a stranger as he had sold my wife a car last August. I knew that I could trust Scott to finalize the deal and get me the car that I wanted at a price that was fair to all. The exact car that I wanted was found and delivered a couple days later. I know that Mike P. had a lot to do with that search and the promptness in which it was done. Thank you, Mike. The final phases of the sale included Ryan who guided me through the process of purchasing some extra protection for my new vehicle. I have NEVER purchased this additional protection ever before. In this case, Ryan made some good points that made sense to me and the deal was closed. I know that Scott was orchestrating the entire process and it is , indeed, a pleasure dealing with him and the rest of the staff at Country Hyundai. Thanks to everybody that was involved. More
Last May My wife and I bought our first car from Robin and Country Hyundai, a 2011 Hyundai Santa Fe. Nine months later we are back again as the lease on our other car a 2009 Honda CRV was comming to an en and Country Hyundai, a 2011 Hyundai Santa Fe. Nine months later we are back again as the lease on our other car a 2009 Honda CRV was comming to an end. We were not only impressed with the quality of vehicle we purchased but also the quality of customer service we experienced. We called Robin a few days ahead of when we planned to visit Country Hyundai and told him what we were looking for in a new car and a price range we would be willing to consider. Upon our arrival Robin presented us with a few options in cars and from there we negotiated a new car, a 2012 Hyundai Tucson. My wife and I found out that "calling ahead" even works when you are dealing with cars as we found that it gave Robin and Mike the sales manager time to research out options based on information we had given earlier in the week. This provided us with more productive time in deciding what was the best car and price combination for us. I recomend this option as a more productive way of shopping but only if you have the utmost in confidence in the sales representative and dealership your dealing with. As this is the second car within nine months we have purchased from Robin and Country Hyundai this speaks volume about the confidence and respect we have to be back again. More
I was very impressed with Chelsey LaPointe at Country Hyundai. She took the time to listen to what we were looking for and did not try to push us into something we could not afford as has happened to us Hyundai. She took the time to listen to what we were looking for and did not try to push us into something we could not afford as has happened to us at other dealership's. When we came to pick our vehicle up she made sure that we knew how to work all the features of the car we purchased. I feel she is a great asset to the Country Hyundai team. The Finance Manager, Ryan Fluet, was also great to work with and the whole process went smoothly and took less time than I expected which is another plus in my book. I would definitely recommend Country Hyundai to my friends and would tell them to ask for Chelsey as their salesperson. Thank you Debbie Guardino Chicopee MA More
i was very pleased and happy with my service everything was explained to me and scott did everything that he could to help me own my new vehical. was explained to me and scott did everything that he could to help me own my new vehical. More
I gave Chelsey and Lee the rating I did because of the I gave Chelsey and Lee the rating I did because of the customer service that I received. Chelsey was extremely helpful and patient especially when it I gave Chelsey and Lee the rating I did because of the customer service that I received. Chelsey was extremely helpful and patient especially when it came to helping me with paring my cellphone with bluetooth, I'm very impressed with both of them. Lee was just knowledgeable and not pushy, and my husband liked that. Thank you and I LOVE MY CAR! Aileen D'Ambrosia More