Country Hyundai Genesis

We appreciated the effort that Tim put into helping us find a new car that would fit into our budget. I also appreciated the fact that I did not feel pressured into making a decision/purchase. Other sal find a new car that would fit into our budget. I also appreciated the fact that I did not feel pressured into making a decision/purchase. Other salemen we have encountered at other dealerships have made us uncomfortable in the way they pushed so hard to make the sale. More

They had to order the solenoid and called when it came in. Tom also answered all of my questions and scheduled an oil change for the same time as my service. Great work! Worked w/me and my rescheduling. I in. Tom also answered all of my questions and scheduled an oil change for the same time as my service. Great work! Worked w/me and my rescheduling. I had a small area that needed touch up paint. He said the paint hadn't arrived yet, but we would scheduled a quick appointment. I laughed and told Tom the car was too dirty too notice it! The paint arrived while they had my car and they washed the entire car! It was a nice surprise! More

I got the exact car I wanted at a good price. The team stayed late to finish the paperwork. They had my aftermarket heated seats installed within a day. They worked with me on every issue. I LOVE the c stayed late to finish the paperwork. They had my aftermarket heated seats installed within a day. They worked with me on every issue. I LOVE the car - Hyundai Elantra. We had a few minor issues like a single car key with the used car. But, they worked with me and it all got worked out. More

Tom is a very friendly guy who kept me updated on the progress of my car throughout the process. He gave me a estimated price at the beginning and the final price was under his quote not over. Thanks for progress of my car throughout the process. He gave me a estimated price at the beginning and the final price was under his quote not over. Thanks for your friendly survice. More

My wife had just been in an accident where our car was broadsided and it was declared a total loss. I was looking for a red all wheel drive Santa Fe 2.0t to replace our Subaru Outback and was having zero broadsided and it was declared a total loss. I was looking for a red all wheel drive Santa Fe 2.0t to replace our Subaru Outback and was having zero luck with our local Hyundai dealer, who claimed to be the largest in New England. I reached out to Country Hyundai and was told they had the vehicle I was looking for. My experience with the staff, Natasha Piro, Scott Peters, Chad Pomeroy, and Mike Paquette, was friendly and stress free. All questions were answered, all options were provided, and in the end they delivered the Santa Fe to Leominster, which helped us tremendously. I was very pleased with the experience and given our circumstances was glad my wife and I were able to do business with Country Hyundai. Thank you, Luke Milliard More

We were contaced for a 'Recall' service for a front coil protector on our 2011 Santa Fe. Tom called me and we set up a mutually convenient appointment and we were pleasently reminded of the app front coil protector on our 2011 Santa Fe. Tom called me and we set up a mutually convenient appointment and we were pleasently reminded of the appointment several times. The service was completed in about 40 minutes (1 hr quoted). Very good customer service. Dealership was clean and comfortable. More

Dealing with Country Hyundai was easily one of the best car buying experiences we have had to-date. We were in the market for a 2013 Tucson in graphite gray with specific options and requested internet qu car buying experiences we have had to-date. We were in the market for a 2013 Tucson in graphite gray with specific options and requested internet quotes from many dealerships throughout the area in an effort to get the best deal. We requested that each dealership provide specific and detailed pricing information through email to ensure that the quotes they were providing were comparable with the other quotes we were receiving. We also asked that they provide their best (lowest all-in, out-the-door) price. For a few of the dealerships, this appeared to be an outrageous request. Insultingly, some dealerships just quoted MSRP. Many requested that we “come in” in order to get their best price. However, Scott Peters, our sales consultant at Country Hyundai, understood and had no issues with our request and provided the information. While his original quote was hundreds below all most all other dealerships, it was not the lowest. However, Scott was determined to earn our business and did so by beating all others without playing the gimmicks, like removing options to lower the price, many other dealerships tried. This was our fifth online car purchase. Throughout the process, never once did Scott hassle us, use pressure tactics or question the integrity of the other dealerships we were dealing with, which many others did. We met Scott and many other employees of Country Hyundai the day we took delivery of the car. All were a pleasure to deal with. We would definitely do business with Country Hyundai again. More

The friendliness of your sales and credit associates were truly amazing. I had such a wonderful experience that I would definitely come back for another vehicle purchase. I have given out several referral c truly amazing. I had such a wonderful experience that I would definitely come back for another vehicle purchase. I have given out several referral cards to my family and friends hoping they too will have the wonderful sales experience that I had with Country Hyundai. My credit history was less than perfect but Country Hyundai got me approved for my 2012 Ford Fusion! Thank you Country Hyundai! You made my day!!!!! More

I worked with Scott Peters, who was nice enough, but I would NEVER shop here again (and I ended up not buying here anyway). I was interested in a car I saw listed online. I visited, test drove it, and would NEVER shop here again (and I ended up not buying here anyway). I was interested in a car I saw listed online. I visited, test drove it, and loved it. I came back the next day ready to sign the papers with my father and feel that I was treated very poorly. They would NOT budge on the price! My dad tried to make a slightly lower offer and was basically laughed at. Come to find out, the prices listed online are only valid if you finance through the dealership. This is especially ridiculous in my case because I was going to put about half the price down, so the amount the dealership would make through my financing is laughable. I got a better rate with a local bank and wanted to finance with them, so they told me the price AUTOMATICALLY went up $300 dollars from what I saw online ($450 if you count the special "e-price" you get by giving your name and email). Once the price had gone up $450 and I was told they absolutely could not budge on the price, I walked out. I received a call the next day from the dealer offering me the listed price regardless of where I financed. Too little too late. They obviously COULD have given me that price, so I'm not sure why they acted like it was impossible and treated me and my father so poorly. Scott was nice, but he should have told me about the financing lock in price the day before when I made it clear I was not going to finance with the dealership. Otherwise, he was great at explaining the vehicle and all of its features. Justin was rude and he was the one who refused to budge, when obviously there was room to. More

Had a great sales experience wirh Dan Viets. He was very knowledgeable about the car we wanted to purchase. Chelsea LaPointe was very helpful setting up our Bluelink system. Dan showed us all the features o knowledgeable about the car we wanted to purchase. Chelsea LaPointe was very helpful setting up our Bluelink system. Dan showed us all the features of the car including the navigation system. More