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Country Hyundai Genesis

Northampton, MA

4.8
1,241 Reviews
Explore the new and used Hyundai cars and SUVs for sale at Country Hyundai to find your next vehicle with our Best Price Guarantee. Schedule Hyundai service at our Hyundai dealer in Northampton, MA, or view our Hyundai finance offers. You're Gonna Love it Here!
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347 King Street

Northampton, MA

01060

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Showing 1,241 reviews

June 29, 2013

We are extremely pleased with our recent purchase of a 2013 Hyundai Elantra from Country Hyundai in Greenfield. We worked directly with sales consultant Daniel Schell. Daniel provided us with a professi More

by tbarbasch
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jun 29, 2013 -

Country Hyundai Genesis responded

Thank you so much for the awesome feedback! We are so glad to hear that your experience here at Country Hyundai was everything you expected! It is our goal to provide a truly exceptional experience for our customers. We are so pleased that you feel this way. Congratulations on your 2013 Hyundai Elantra! We hope you will continue to service with us!

June 13, 2013

Scott was not only knowledgeable but one of the nicest,friendliest salespeople I have dealt with when purchasing a car. He did all he could to accomodate us with the purchase of a used Santa Fe. I More

by garyretired
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jun 14, 2013 -

Country Hyundai Genesis responded

Thank you so much for taking the time to write this stellar review. We always try to make the car buying process as simple as possible. I'm glad to hear that Scott was so helpful throughout the process and helped get you into the right car that best fits you. We appreciate you allowing us to earn your business. Congratulations on your purchase! We look forward to working with you in the future.

May 23, 2013

It was a pleasure working with Dan to purchase our new Elantra. He could easily answer all of my questions (and I ask a lot) and, more importantly, was friendly and laid back. This was by far the most pos More

by bdumont
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
May 23, 2013 -

Country Hyundai Genesis responded

Thank you so much for the feedback! It is our goal to provide a truly exceptional experience for our customers. We are so pleased that you feel this way and continue to service with us!

April 22, 2013

Scott was a great sales person he knew everything and answered every question we had. he is knowledgeable about his job n the vehicles he is selling, Finance was on point was approved in mins no hassle, More

by havi1973
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : alex miller finance manager
Apr 23, 2013 -

Country Hyundai Genesis responded

Thank you so much for taking the time to write this stellar review. We always try to make the car buying process as simple as possible. I am glad to hear that Scott was so helpful throughout the process. We appreciate you allowing us to earn your business and congratulations on your purchase! We look forward to working with you in the future.

March 30, 2013

I have been going here since I bought my car and they have been great with all our service needs. They have been polite, honest and most of all they had the jobs done in a fair amount of time so there wa More

by sharq8
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Sadowski
Mar 30, 2013 -

Country Hyundai Genesis responded

Thank You for taking the time to write this review. I'm glad our service department has been there to help you with everything needed. Thanks for being a loyal customer and we look forward to seeing you again soon!

March 26, 2013

Scott Peters was one of the best customer service/salesman I've ever come in contact with. Scott listened! He heard my needs, wants and he showed that he wanted to help and get me the best de More

by sunflwr37
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Mar 27, 2013 -

Country Hyundai Genesis responded

Thank you so much for taking the time to write this stellar review. I am so glad to hear Scott Peters was so helpful throughout the process and helped pick the best car for you. On behalf of Country Hyundai and everyone here we are pleased to hear that our experience here exceeded your expectations. We look forward to working with you in the future!

March 24, 2013

Actually was looking for a used car but ended up with a lease, that we co-signed with our daughter. Tim was great, when my daughter picked up her car, he even helped install the carseat for her 1 yr old. H More

by jmwehry
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
tim smith laclair
Mar 25, 2013 -

Country Hyundai Genesis responded

Thank you so much for the feedback! I will make sure a Tim knows how much you appreciate his help with installing with carseat. Enjoy your new car!

March 24, 2013

We appreciated the effort that Tim put into helping us find a new car that would fit into our budget. I also appreciated the fact that I did not feel pressured into making a decision/purchase. Other sal More

by lmisherwood
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Smith
Mar 25, 2013 -

Country Hyundai Genesis responded

Thank you for taking the time and writing this review. I am glad to hear that Tim was able to help with your purchasing decision. We always try to make the car buying process as easy as possible. We appreciate your business with us hear at Country Hyundai. Congrautions on your new car! Thanks again!

March 23, 2013

They had to order the solenoid and called when it came in. Tom also answered all of my questions and scheduled an oil change for the same time as my service. Great work! Worked w/me and my rescheduling. I More

by carolyncbuckley
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Sadowski
Mar 23, 2013 -

Country Hyundai Genesis responded

Thank you so much for taking the time to write this review. I am glad to hear that Tom was able to schedule you an appointment that worked so well with your schedule and that all the work (even the touch up paint) was able to be completed during the same visit. I will make sure Tom and our entire service department sees your kind words and thanks again for the excellent feedback!

March 22, 2013

I got the exact car I wanted at a good price. The team stayed late to finish the paperwork. They had my aftermarket heated seats installed within a day. They worked with me on every issue. I LOVE the c More

by Pepsigirl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Shinny, Mike, and two people in service.
Mar 23, 2013 -

Country Hyundai Genesis responded

Gretchen, I am sorry to hear that you were unhappy with your experience here. We would really like to work with you to improve your experience and want you to know that customer service is very important to us here at Country Hyundai. My name is Michelle, I work in our customer service department and would love to speak with you about this I can be reached at 413-570-1317 or at meastkrull@tommycarmgt.com Thank you.

Mar 28, 2013 -

Country Hyundai Genesis responded

Thank You for taking the time to write this review. I do apologize that you had a few minor issues but I'm glad to hear that they worked with you to fix them. At Country Hyundai we highly value customer service and do our best to provide a truly exceptional experience for each and every customer. If there is anything else we can do to assist you in the future please do not hesitate to contact us. Congratulations on our new vehicle!!

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