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Country Hyundai Genesis

Northampton, MA

4.8
1,234 Reviews
Explore the new and used Hyundai cars and SUVs for sale at Country Hyundai to find your next vehicle with our Best Price Guarantee. Schedule Hyundai service at our Hyundai dealer in Northampton, MA, or view our Hyundai finance offers. You're Gonna Love it Here!
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347 King Street

Northampton, MA

01060

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Showing 1,234 reviews

February 18, 2015

Great buying experience but the paperwork need to leave 80's Been trying to find a car for over two months. Test drove many cars. Found out what I was looking for. Gary Rome has a Car Ad for a Elantra. Test dr More

by clarkclarkwjc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Vautour
Feb 20, 2015 -

Country Hyundai Genesis responded

Thanks so much for the feedback!

Feb 23, 2015 -

Country Hyundai Genesis responded

Thank you so much for the awesome feedback! I am glad to hear Shinny and Jason was such a help throughout your car buying experience. Congratulations on your new vehicle

November 06, 2014

Great experience I bought my first new car at Country Hyundai, they made the process painless. Marcus and Mike are very friendly and great at what they do. I never fel More

by jnb2773
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nov 06, 2014 -

Country Hyundai Genesis responded

Congrats on your brand new vehicle! We always try to make the car buying experience as simple as possible. I am so glad to hear that you had such a great experience here at Country Hyundai. Also, that Marcus and Mike were such a big help during the process. We appreciate you allowing us to earn your business.

October 31, 2014

First oil change I brought my 2014 Hyundai Elantra in for it's first oil change. Everyone was very friendly and helpful. I didn't have to wait for my car to be taken i More

by maryas
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Nov 01, 2014 -

Country Hyundai Genesis responded

Thank you for the awesome feedback! We are glad to hear you had a great experience and look forward to seeing you back for your next service!

October 29, 2014

Friendly Staff, Great Service and Comfortable waiting area I recently had an oil change at Country Hyundai, and arrived 15 minutes prior to my appointment. I expected to wait until my appointment time, howeve More

by dirldirl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Oct 29, 2014 -

Country Hyundai Genesis responded

Thank You so much for the kind words & thoughts! We are very pleased to hear you had such a welcoming experience here at Country Hyundai! We hope to see you back here in the future!

October 15, 2014

sales and service Rick Fournier was our salesman-honest and treated us with respect and good humor. recently had 1st oil change and was taken care of nicely. the comp c More

by paul&mary lou
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Oct 16, 2014 -

Country Hyundai Genesis responded

Thank you so much for the awesome feedback! I am so glad to hear that you had such a great experience here at Country Hyundai during your new vehicle purchase. We always try to make the car buying experience as simple as possible. We appreciate you allowing us to earn your business. We hope to see you back for your first service visit. Congrats on your new vehicle!!

September 07, 2014

Very good experience I just had an oil change at the dealership and was very pleased. The waiting area was clean,had comfy seating,the TV large,free wifi and snacks. The More

by Colleen545
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Sadowski
Sep 08, 2014 -

Country Hyundai Genesis responded

Thank You for your feedback! We are very excited about our new facility. We are very pleased to hear you had such a great experience here and we hope you will continue to service here with us.

August 17, 2014

Sorry for being Late on this review but here it is. I have been involved in a Motorcycle accident and it took me awhile to catch up on my emails. But my last visit for service on my 2010 Elantra I fel More

by lgcote
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Aug 18, 2014 -

Country Hyundai Genesis responded

I am very sorry to hear about your accident, we hope you are recovery well & give you our prayers! However, we are glad to hear you had a truly exceptional experience during your recent visit here at Country Hyundai. We hope to see you back to visit our service department.

July 30, 2014

I felt like family;) I went into Hyundi wanting to trade my 2011 élantra for something newer;) I has some steering issues with my car for a while now so I let Brandon know More

by Kellbells20
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Brandon,Jose,Alex ,Bianca
Jul 31, 2014 -

Country Hyundai Genesis responded

Thank you so much for the awesome feedback! I am so glad to hear that you had such a great experience here at Country Hyundai during your new vehicle purchase. We always try to make the car buying experience as simple as possible. I am so glad that Brandon, Jose, Alex and Bianca were such a great help during the buying process. We appreciate you allowing us to earn your business. We hope to see you back for your first service visit. Congrats on your new 2014 Hyundai Elantra!!

July 03, 2014

Horrible. Very dishonest and greedy people. I did not come to this dealership intending to buy a car. My Wife and I already had an almost new Toyota Prius which we are extremely happy with (alw More

by PleaseTakeThisCarBack
Customer Service
Price
Recommend Dealer
No
Employees Worked With
Jul 11, 2014 -

Country Hyundai Genesis responded

We have discussed your buyer’s remorse with you a number of times and we have been unable to satisfy you. We apologize for that but once you purchase a vehicle and drive it for 10 months you cannot simply ask the dealership to just buy it back from you and pay off your loan. Also, you stated numerous times, you are not even the buyer. Thank you for your feedback.

June 23, 2014

Assessment Lee was attentive to my wishes and needs. Everyone bent over backwards to see that the transaction was to my satisfaction. this is my third Elantra More

by saltgrey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jun 25, 2014 -

Country Hyundai Genesis responded

Your feedback is awesome! I am so glad to hear your experience of purchasing your 3rd Elantra was everything you excepted. We hope to see you back for your first service on this vehicle! Congrats!

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