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Country Hyundai Genesis
Northampton, MA
1,241 Reviews
Explore the new and used Hyundai cars and SUVs for sale at Country Hyundai to find your next vehicle with our Best Price Guarantee. Schedule Hyundai service at our Hyundai dealer in Northampton, MA, or view our Hyundai finance offers. You're Gonna Love it Here!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday 12:00 PM - 4:00 PM
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,241 reviews
December 22, 2015
Thank you Great customer service all around!! No pressure at all during the process. Thank you again to Mike , Scott and Melissa!! We are enjoying our new car. Great customer service all around!! No pressure at all during the process. Thank you again to Mike , Scott and Melissa!! We are enjoying our new car. Highly recommend going to visit country Hyundai! More
by WILLIAMCRUZBAEZ1
Verified Customer
December 17, 2015
Wonderful experience Great place to buy a car, make sure you ask for Scott. I absolutely love my 2016 Hyundai Tucson and it gets even better gas mileage tha stated! Great place to buy a car, make sure you ask for Scott. I absolutely love my 2016 Hyundai Tucson and it gets even better gas mileage tha stated! More
by Barbara736
Employees Worked With
Scott Peters
December 15, 2015
Top notch! The team at Country Hyundai are friendly, welcoming, and knowledgeable. I thoroughly enjoyed my experience. I look forward to having fun in my new car The team at Country Hyundai are friendly, welcoming, and knowledgeable. I thoroughly enjoyed my experience. I look forward to having fun in my new car! Thank you. More
by JASONSNOONIAN
December 14, 2015
Great Experience I just bought a 2016 Hyundai SantaFe Limited and traded in my 2008 Hyundai Veracruz which was also purchased through Country Hyundai! I absolutely lov I just bought a 2016 Hyundai SantaFe Limited and traded in my 2008 Hyundai Veracruz which was also purchased through Country Hyundai! I absolutely love my new car!! I knew what I wanted when I walked in- and at no point did I feel pressured- Scott genuinely listened and helped though out the whole experience! The entire team at Country Hyundai were very helpful and made buying our car a wonderful experience! More
by J1nell
December 13, 2015
Great exsperience we just leased for our first time and everyone at country Hyundai made it a great exsperience. We worked with Valdez and he was amazing. Everyone was we just leased for our first time and everyone at country Hyundai made it a great exsperience. We worked with Valdez and he was amazing. Everyone was very patient with me and very informative about the leasing exsperience. I will definitely keep giving them my business. More
by Sb01344
December 13, 2015
Good Service good service, nice people. Great price free car wash. Got to appointment 30 minutes early. Took me without any problems. Will be using them again. good service, nice people. Great price free car wash. Got to appointment 30 minutes early. Took me without any problems. Will be using them again. More
by canine413
Employees Worked With
Melissa Thomas
December 05, 2015
A High Quality Experience. I cannot say enough good things about Country Hyundai and the team that makes the dealership work. Four years ago my fiancée needed a new car due to h I cannot say enough good things about Country Hyundai and the team that makes the dealership work. Four years ago my fiancée needed a new car due to her driving distance. She was just starting to build credit. Scott at CH was very understanding and got her the best deal. After a bit the van I was driving was just too expensive and I thought I'd try to get a gas sipper instead of a gasaholic. I'd seen the Hyundai Veloster in commercials, and drove the xxxx out of one in Forza 4, I wanted one. We went to Country Hyundai again. I had ZERO credit, but the CH team made it happen for me and I got my "sexy" little car with all the bells and whistles. When it comes time for any service we only do it with Country Hyundai's Service Department. They honestly go way out of their way to take care of us. During one visit to get oil changes (we always do them in tandem) we met Marcus, a young energetic salesman with an amazingly outgoing personality. Needless to say by the end of that oil change my fiancée was driving away in a new car. Again he and Country Hyundai's finance team got us a great deal on an Elantra Limited. A few oil changes later I cornered Marcus and asked him about the rumored Hyundai Veloster Turbo Rally Edition. He had not gotten word on the car's sales date or numbers, but would keep me updated. We sent a friend to Marcus to buy a car and my fiancées mother. It was oil change time and Marcus told me he finally got all the specs for the car I wanted (every time I came in for an oil change Marcus would update me) the car was coming in any day and when it did he took pictures and emailed them to my fiancée. We immediately went down to get the car, sadly it didn't work numbers wise (the payment would have been huge no matter what they tried) I understood and let it go. Two days later my fiancée passed the car driving through town. I was bummed, sure, but I still had my Veloster that looks brand new. Oil change time and Marcus comes over to say hello to my kids as he always does, greeted both Carolyn and I warmly and started to apologize about the car (See there are only 2,000 Rally Editions being made, so getting another one would be extremely difficult if not impossible.) I told him it was OK and I was grateful CH tried so hard to get me the car. We sat and waited for the oil changes to be over when Marcus called Carolyn and I over. He said he had gotten news of a second Rally Edition coming in and with all the incentives and things I don't understand, they could get me in the Rally Edition for the same exact payments! I pounced on the deal like a fat kid on cake. Last Friday we signed the paperwork and the car is mine. Now Im just getting a lesson in patience (which I could really use honestly) The car is due in shortly and I'm waiting as patiently as possible. I know this is a long review, but I don't just give out high rankings because someone was "nice" ALL of Country Hyundai is AMAZING. If I knew all their names I thank each one by name here because they worked so xxxx hard to make this deal happen and I'm so very happy and excited. I owe Marcus the biggest "Thank You" for staying on top of everything and having a big hand in bringing the deal home. I don't know if anyone at Hyundai reads these, but if they do, I hope they know Country Hyundai has the absolute best staff bar none! More
by MarcusPaul1970
November 17, 2015
New Car Purchase Excellent dealership, very friendly. I am the not the easiest consumer to deal with but Chris Schultz was more than patient with me and explained ever Excellent dealership, very friendly. I am the not the easiest consumer to deal with but Chris Schultz was more than patient with me and explained everything I needed to hear. Couldn't be happier with my purchase and my decision to buy my Sonata at Country. More
by jps1
Employees Worked With
Jason Vautour, Christopher Schultz
October 21, 2015
Outstanding customer service Country Hyundai went above and beyond in making my new vehicle purchase outstanding. They listened to my questions and concerns and worked very hard Country Hyundai went above and beyond in making my new vehicle purchase outstanding. They listened to my questions and concerns and worked very hard to find me a Sante Fe that I love. Hyundai makes a great vehicle , but it is the Sales and Service teams at Country that keep me coming back. In particular, Melissa Thomas and Scott Peters deserve to be singled out for the helpfulness, professionalism and patience they showed me during my recent vehicle purchase process. More
by Jjjj16
Employees Worked With
Melissa Thomas, Scott Peters
October 13, 2015
Was very Please Was very Pleased at the service Scott gave us. Scott answered every question we had and was professional to our needs of a new vehicle. Was very Pleased at the service Scott gave us. Scott answered every question we had and was professional to our needs of a new vehicle. More
by JGRENIER
Employees Worked With
Scott Peters
