Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Country Hyundai Genesis
Northampton, MA
1,234 Reviews
Explore the new and used Hyundai cars and SUVs for sale at Country Hyundai to find your next vehicle with our Best Price Guarantee. Schedule Hyundai service at our Hyundai dealer in Northampton, MA, or view our Hyundai finance offers. You're Gonna Love it Here!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday 12:00 PM - 4:00 PM
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,234 reviews
July 21, 2016
Elbow grease This was one of my best experience that I've had purchasing a vehicle. Our salesmen Chris was fantastic! No pressure. Would have given a five star r This was one of my best experience that I've had purchasing a vehicle. Our salesmen Chris was fantastic! No pressure. Would have given a five star rating except for final pick up of vehicle was very disappointing. there were a few things that they agreed to repair prior to picking up van , new tires , charge Ac unit and buff and detail clean inside and out. Tires and Ac were taken care of. We were told our van would be ready on Tuesday or Wednesday. As we purchased on Sunday prior. Spoke with Chris on Tuesday and tires Ac were all set and buffing and cleaning would be done next day and vehicle would be ready for pick at three pm Wednesday. At two o'clock Wednesday as we were leaving to go to dealership received a phone call that they needed more time to finish cleaning wanted to keep vehicle until Thursday. After having two phone conversations was told it would be ready at 530pm today, we arrived at six pm to pick up vehicle and honestly it looked like someone half a.. Sprayed tire shine on tires and wiped off van with rag ! Inside of van still had coffee that someone had spilled on passenger door, Windows never cleaned, carpets still dirty , ect .... Outside still had dirt and never buffed at all !! Had never even washed prior. I would post picks but site doesn't have place to do this. Staff was great but someone needs needs to have vehicles ready to go when advertising it for sale. More
by Acdclem
Employees Worked With
Christopher Schultz, Melanie Zoelck
July 20, 2016
2016 Hyundai Sonata A real joy to have met our salesman Chris and all other specialized & diverse staff & instructor that worked meticulously to make this experience go s A real joy to have met our salesman Chris and all other specialized & diverse staff & instructor that worked meticulously to make this experience go smoothly. More
by Diane&Bob
Employees Worked With
Other Employees :
Christopher Schultz, Myron Callender II, Roger Cote, Melanie Zoelck
July 15, 2016
Patient and Helpful Melissa (in sales) was very affable and patient as I struggled with which model to buy or if I wanted to buy there at all. We looked at the differenc Melissa (in sales) was very affable and patient as I struggled with which model to buy or if I wanted to buy there at all. We looked at the differences in options and prices and took 2 test drives over a few days and with the help of Matthew the Sales Manager we decided. Normally the Manager wouldn't get involved but I was having trouble pulling the trigger and he wanted to know what he could do to make it happen. I felt a little pressure to make a decision but it's probably what I needed at that time. He comprised a little on price and what got it done. Melissa did an effective job coordinating the insurance, registration, and inspection. Melanie in Administration was very thorough and informative in explaining the various options in the car and in getting me started with the new car. I was also introduced to the Service department. All in all, a very good customer experience and I would recommend them to anyone considering a Hyundai. More
by Roark Herron
Employees Worked With
Melissa Thomas, Matthew Doyle, Melanie Zoelck
July 15, 2016
2017 Santa Fe They found me my perfect car at a great price. I could not be more happier. Has everything I wanted in it. Plus they delivered the car to me at work s They found me my perfect car at a great price. I could not be more happier. Has everything I wanted in it. Plus they delivered the car to me at work so I didn't have to come back. I will be back in three years to get a new one bc everything was great. Thank you all so much for everything and all your hard work to find the best car that fits my family's needs! More
by christamurray13
Verified CustomerEmployees Worked With
Melissa Thomas
July 14, 2016
Excellent customer service and sales Jason is very professional and informative. We are very pleased with the service and purchase of our first brand new car. Thank you for an excellent e Jason is very professional and informative. We are very pleased with the service and purchase of our first brand new car. Thank you for an excellent experience. More
by Leslie Crockwell
Employees Worked With
Jason LeClair
July 12, 2016
Best New car buying experience. Couldn't have ask for a better new car buying experience. Even my wife was pleased with how we were treated. We got an excellent deal !!! Couldn't have ask for a better new car buying experience. Even my wife was pleased with how we were treated. We got an excellent deal !!! More
by Bernie Tetreault
Employees Worked With
Jason Vautour, Myron Callender II, Roger Cote, Melanie Zoelck
July 08, 2016
Salesman Scott Peters was wonderful to work with and he made it very comfortable to make decisions on the right car for me. I will definitely recommend him to Scott Peters was wonderful to work with and he made it very comfortable to make decisions on the right car for me. I will definitely recommend him to my friends as well as the dealership. More
by gretchenmorris
Employees Worked With
Scott Peters
July 05, 2016
Nice, friendly and customer oriented Jason responded very quickly to my inquiry on line. Scott talked to us about what we wanted and helped us to get a lease payment we were happy with. Jason responded very quickly to my inquiry on line. Scott talked to us about what we wanted and helped us to get a lease payment we were happy with. Scott was courteous and answered all our questions. We were happy to have dealt with him in the leasing of our new Hyundai Sonata. Love it!!! More
by snickers
Employees Worked With
Jason Vautour, Scott Peters, Myron Callender II
July 03, 2016
45000 Mile Service Overall experience was fantastic, speedy service, friendly and explained issues that arose during the service. Brake pads were worn and needed replac Overall experience was fantastic, speedy service, friendly and explained issues that arose during the service. Brake pads were worn and needed replacing. One tire had a nail in it. My issue that knocked it down from excellent was cost. I thought it was a little high but that is my own opinion. Although, I was quoted one price, the actually cost ended up being less so I guess I can't complain to much. Easily would recommend them and will continue to use their service department More
by Supplyguy181
Employees Worked With
Tom Sadowski
July 01, 2016
awesome servise i bought a 2013 last year six speed due to hip problems Jason and Shinny helped me get into a2016 automatic in two days awesome i bought a 2013 last year six speed due to hip problems Jason and Shinny helped me get into a2016 automatic in two days awesome More
by niecy
Employees Worked With
Jason Vautour, Shinny Santiago
