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Country Chevrolet
Warrenton, VA
861 Reviews
Country Chevrolet Mission Statement
Every visitor to Country Chevrolet will be treated as an honored guest in our home.
Big city selection, small town hospitality, no hassle sales experience.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 861 reviews
April 19, 2025
DealerRater Review ★☆☆☆☆ Dishonest Practices & Terrible Customer Service I purchased a used Cadillac Escalade ESV-V for $123,000 from this dealership, and I am extremely dissatisfied with the entire exp Customer Service I purchased a used Cadillac Escalade ESV-V for $123,000 from this dealership, and I am extremely dissatisfied with the entire experience. The vehicle had two prior accidents that were never disclosed to me — I only discovered this after running my own vehicle history report. This kind of lack of transparency is completely unacceptable, especially at this price point. The salesperson, Amad Tariq, was also incredibly rude and unprofessional. When I asked a simple question about the ETA for the delivery driver, I was met with an unnecessarily sarcastic response, saying “It is what it is, it’s traffic time.” That kind of dismissive attitude was not what I expected from someone in a customer-facing role, especially for a luxury vehicle. The dealership's handling of my concerns only made matters worse. Instead of offering a resolution or taking the car back, they gave me two unappealing options: Keep the car and deal with the issues, or Trade it in, but only if I purchased another vehicle from them. Given my experience, I refused to buy another car from them, as I had no trust in the quality or honesty of their inventory. After returning the car, I ended up losing about $7,000 in just one week. To make things worse, they tried to tell me that they only use AutoCheck, and not Carfax. This was a major red flag, especially when there were clear discrepancies between the reports. Additionally, how does this car pass a Virginia safety inspection when it was pulling to the left and the steering wheel wasn’t straight? This dealership is not trustworthy and doesn’t care about its customers. If you're looking for a used car, especially a luxury vehicle like an Escalade, do yourself a favor and go to a reputable Cadillac dealership. I would strongly recommend Penske, AutoNation, Sonic, or Lindsay for a much better experience. More
by Jason
Employees Worked With
April 18, 2025
Love Country Chevrolet! Shelby was so friendly and knowledgeable throughout this process! She made it easy to talk to and answered all my questions. Kevin was great to wor Shelby was so friendly and knowledgeable throughout this process! She made it easy to talk to and answered all my questions. Kevin was great to work with and got us a great deal! Highly recommend Country Chevrolet!! More
by Kcbrudvig
April 18, 2025
Shelby was very helpful and easy to speak with. I highly recommend working with her. I highly recommend working with her. More
by Mac
Employees Worked With
April 18, 2025
The entire process was easy and flawless. I was in and out in 1.5 hours! Shelby did a great job having everything set up and ready to go. I was in and out in 1.5 hours! Shelby did a great job having everything set up and ready to go. More
by c.mangano
Employees Worked With
April 17, 2025
Pleasant transaction. Truck did however need to be in the shop not even 2 weeks into the purchase. Repair was made under warranty. Truck did however need to be in the shop not even 2 weeks into the purchase. Repair was made under warranty. More
by eliterenovations21
April 13, 2025
Kirk is the best! Very attentive to all our likes and dislikes while test driving multiple vehicles. This is our 6th car purchase at Country Chevrolet because of their Very attentive to all our likes and dislikes while test driving multiple vehicles. This is our 6th car purchase at Country Chevrolet because of their excellent sales and service. More
by ann.reggie.saunders
Employees Worked With
April 09, 2025
Kirk at Country Chevrolet helped me bring home a new Tahoe that I had special ordered a few years ago. His level of communication was exceptional and his willingness to help far exceeded my expectations Tahoe that I had special ordered a few years ago. His level of communication was exceptional and his willingness to help far exceeded my expectations. More
by frank@yourgreenhorizons.com
Employees Worked With
April 05, 2025
I came in just wanting to test drive, but Shelby made it not only fun but a super easy process. And I walked away with a new car! not only fun but a super easy process. And I walked away with a new car! More
by Kellen.rhodes
April 02, 2025
I purchased a 2022 Bolt EUV today from Country Chevrolet. This was by far the most pleasurable buying experience I've ever had. Kirk Hughes was extremely helpful through the entire process. I would definitel This was by far the most pleasurable buying experience I've ever had. Kirk Hughes was extremely helpful through the entire process. I would definitely recommend this dealership to family and friends! More
by kwright57
Employees Worked With
April 01, 2025
I make the drive from Hanover to see the wonderful people at Country because of their selection and fair prices. at Country because of their selection and fair prices. More
by jallenemt515
