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Coulter INFINITI - Service Center

Mesa, AZ

4.8
323 Reviews

323 Reviews of Coulter INFINITI - Service Center

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April 06, 2024

I purchase a car and part of the reason is because of the service department. It is important because My service representative (Scott) has always been a great communicator to me concerning my car and it’ More

by pfteeoff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Schaffer
April 04, 2024

My experience with the service dept was great. . Serina was pleasant and addressed my concerns. They got me in and out. I will definitely go back again.. More

by jennyb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sierra Atkins
April 02, 2024

I have always been happy with Coulter Infinity since I first purchased my car there. I was out of the country and the entire transaction was done over the phone. I picked up the car a couple of months la More

by Mad Dog
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toby Hochstetler
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 29, 2024

As a longtime Cadillac customer I had very high expectations for my new Infinity! Coulter Infinity exceeded my expectations. My service visit was very quick. Toby and Margo were both awesome! More

by kathee_robings
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toby Hochstetler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Margo Kennedy
March 29, 2024

I’ve worked with my particular service consultant for almost 10 years. (Scott Shaffer) He provides good explanations of any car issues & goes out of his way to assist the customer every time. That is the More

by Ho_C in Phoenix, AZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Shaffer
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 28, 2024

Mike Rios is the best. Fast and professional service. Technician cared about repairs to vehicle. More

by adwatzx
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Rios
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 27, 2024

Great service and friendly knowledgeable staff. I am very satisfied with the my car is serviced. 13 years old and runs flawlessly after 130K miles. More

by mpeter43
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Rios
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 23, 2024

I always receive great service from my service Report Mike R. He is always open and honest about service needed and rendered More

by pvwitt1977
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Rios
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 22, 2024

Scott Shaffer and family owned dealership make you feel welcome and valued as a customer. More

by woodyxia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Reames
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Shaffer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Spencer Stoor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe, Sierra Atkins
March 21, 2024

Consistently responsive and high quality customer service. The service team is very reliable with great customer support. More

by ocwirtz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Rios
5.0
This rating includes all reviews, with more weight given to recent reviews.
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