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348 Reviews of Coulter INFINITI - Service Center
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April 09, 2017
Coulter Infiniti has always been Good Coulter Infiniti in Mesa has always completed the work promptly and with fair prices. Their waiting room is great with TV, newspapers and fresh fruit Coulter Infiniti in Mesa has always completed the work promptly and with fair prices. Their waiting room is great with TV, newspapers and fresh fruit, donuts, bagels, energy bars along with coffee, water, soft drinks. We have been taking our Infiniti there for several years and have bought two Infiniti's from Coulter Infiniti. I highly recommend them. More
by Susan
Employees Worked With
Brad
March 19, 2017
good service friendly I have been at coulter infiniti a few times and always had the best feeling that I have been helped. I will return when required as I am a snowbird an I have been at coulter infiniti a few times and always had the best feeling that I have been helped. I will return when required as I am a snowbird and spend 4 to 5 months in Arizona. More
by snow77
Employees Worked With
dustin jensen
February 07, 2014
I bought an Infiniti coupe almost 4 months ago. I am very pleased with it. The only thing that I was having problems with was the navigation. I called my salesman Craig who promptly told me to come in and he pleased with it. The only thing that I was having problems with was the navigation. I called my salesman Craig who promptly told me to come in and he would work with me. He was very patient and made sure that when I left I felt comfortable using the navigation. I am very grateful for his kindness, guidance and overall friendly manner in which he helped me. I am very glad I bought the car from Infiniti Coulter. They treat you well! More
by lstoll
Employees Worked With
Craig Darling
October 30, 2013
the service there by dustin and the service manager was the best service i have received at any car dealership i have ever been at extremely helpful, courteous, and they actually care about the customer an the best service i have received at any car dealership i have ever been at extremely helpful, courteous, and they actually care about the customer and will help you out anyway they can More
by jdubg37
Employees Worked With
dustin jensen
January 26, 2013
Great staff, great service, very comfortable waiting area. I have always had an outstanding experience with this dealer. As a side note, the receptionist/cashier who works Saturdays is very pleasant area. I have always had an outstanding experience with this dealer. As a side note, the receptionist/cashier who works Saturdays is very pleasant. I always look forward to seeing her and she always has a smile :) Victoria Freeman More
by Charmsmommy
Employees Worked With
Bryan Gunter / Service
November 09, 2012
This dealership went and has "Above and Beyond" in exceptional customer service and over-all servicing my car to get it to pass emissions! I recently bought my car at another dealersh Beyond" in exceptional customer service and over-all servicing my car to get it to pass emissions! I recently bought my car at another dealership and my issues were not resolved. In desperation to get my emissions to pass, I took it to Coulter Infiniti in Mesa and explained my situation. Within minutes they had my car back with the tech and accessed the problem. The service that was preformed cost more than they quoted but they delivered on their promise did not charge me anymore!! Also they did an overall check on my car and did not even charge me for doing so! To boot, they gave me a beautiful 2012 Infiniti rental car and again it was a NO CHARGE to me for the several days that it was in being repaired. This is what customer service is all about and because of their compassion, integrity and by standing up to the quality of care to their clients, they won a customer and trust me many referrals as well. I wish them much success and good wishes from a very happy customer! Warmly, Marie:) More
by pad45
Employees Worked With
Bryan Gunther, David Woodland and Greg DePaolo
October 19, 2012
had vehicle towed to dealership. Felt I was overcharged on all parts. When I asked him what a $29.99 part was , he told me it was an air filter.Then he just walked away and leftme to pay the bill. If they on all parts. When I asked him what a $29.99 part was , he told me it was an air filter.Then he just walked away and leftme to pay the bill. If they mark up an $8. filter 3+ times I can't imagine what the mark-up on the other parts were. I was never contacted again to see if I was satisfied with their work, although I can say the car is operating well.. More
by nlamster
Employees Worked With
john reynolds
June 23, 2012
I have a 2007 Infiniti G35 Sport and like my car as it handles well and has been reliable. Overall I've been impressed with Infiniti after owning many different brands over the years. I went to this parti handles well and has been reliable. Overall I've been impressed with Infiniti after owning many different brands over the years. I went to this particular dealership for the first time for a scheduled maintenance. Setting-up the appointment was easy and the work was completely in a timely manner. It was a real pleasure working with Gerry Lopez. He seemed to be very knowledgeable about the car. During the service work he kept me updated by phone and he was always friendly and polite. The quality of the work was good and cost was reasonable. I was impressed with this dealership. More
by SanjayP
Employees Worked With
Gerry Lopez
November 19, 2011
I have purchased four infiniti's from this location in the last five years. The vehicle is obviously fantastic and we are planning on purchasing two more within the next year or so. The performance of the the last five years. The vehicle is obviously fantastic and we are planning on purchasing two more within the next year or so. The performance of the vehicle is important, however even more meaningful is the after sale care. Employees like my representative BART BURNS and the service completed by their technicians are really why we continue to purchase and return for service. Bart Burns goes over and beyond in making every vist a perfect one. Thank you Bart for everything you do! More
by rodolfana
Employees Worked With
Bart Burns
