348 Reviews of Coulter INFINITI - Service Center
Customer service and speed of service My service advisor is awesome. Aaron always takes the time to explain everything to me before the service is started. He keeps me informed along the My service advisor is awesome. Aaron always takes the time to explain everything to me before the service is started. He keeps me informed along the way and even takes pictures of the repairs needed if something comes up during the inspection. The service is fast and always on time or before promised. More
Always A Great Experience It was my first maintenance on my new QX60 and Scott did an Superb job with customer service. I arrived about 30 min earlier than my scheduled appt bu It was my first maintenance on my new QX60 and Scott did an Superb job with customer service. I arrived about 30 min earlier than my scheduled appt but he had my loaner car ready to go. Very personable and listened to my concerns. When my car was ready, I arrived to a nice clean vehicle (they are always so good at that). Scott sat in my car with me and showed me a few things. The Service Team is always great to deal with! Another reason why Coulter Infiniti will always have me as a loyal customer! Thank you Scott! More
Exceptional service. Great group of professionals. Exceptional service. Have been a customer at this location for over 8 years and an Infinity owner since 2ooo. Have owned 4 of the Infinity brand and s Exceptional service. Have been a customer at this location for over 8 years and an Infinity owner since 2ooo. Have owned 4 of the Infinity brand and service and support have always been a big reason for my purchases. More
Outstanding This is by far the best dealership I have ever been to. They were very friendly and helpful I was in and out quickly and enjoy going to have my car wo This is by far the best dealership I have ever been to. They were very friendly and helpful I was in and out quickly and enjoy going to have my car worked on More
Fabulous Service Dept. Moved to AZ from CA and had a choice of dealers to service my 2015 Infiniti Q50. Couldn’t be happier with my choice of Coulter Infiniti. Exceptionally Moved to AZ from CA and had a choice of dealers to service my 2015 Infiniti Q50. Couldn’t be happier with my choice of Coulter Infiniti. Exceptionally responsive and professional service. More
Great Service Scott Great service! Scott took great care of us and our car. Loaner and check in was smooth, work was completed on time and car was ready as promised. Plus Great service! Scott took great care of us and our car. Loaner and check in was smooth, work was completed on time and car was ready as promised. Plus Scott was proactive in updating me on car status. More
unusual engine sound. The service was fantastic. Although it took a couple of days to determine the cause, I was pleased they didn't give up and return the vehicle with a The service was fantastic. Although it took a couple of days to determine the cause, I was pleased they didn't give up and return the vehicle with a "no problem found". They figured it out and now it is perfect. More
window issue After picking up my vehicle I noticed what appeared to be water spots on the front windshield which when driving in the sun made it very difficult to After picking up my vehicle I noticed what appeared to be water spots on the front windshield which when driving in the sun made it very difficult to see clearly. I drove directly to the dealership and they immediately notified their detail person who was very courteous, professional and advised me to wait a short time and he would take care of the problem. I waited for a short time and when I looked at the window it was spotless and perfect. Thank you Coulter Infiniti for your immediate and caring support. More
Best dealer ever for service Dustin once again took care of my service needs extremely well and had me in and out rapidly. He and his guys found a small issue on a warranty item a Dustin once again took care of my service needs extremely well and had me in and out rapidly. He and his guys found a small issue on a warranty item and took care of that as well. Simply the best service department I have ever dealt with in many years of using dealers to take care of my cars.! More
Great service Came on the wrong day and they went out of there way to get my car serviced and washed. They were quick and efficient and friendly. The waiting area w Came on the wrong day and they went out of there way to get my car serviced and washed. They were quick and efficient and friendly. The waiting area was clean and well stocked with snacks, coffee and water. It was a pleasure dealing with them... More