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Coulter INFINITI - Service Center

Mesa, AZ

4.8
334 Reviews

334 Reviews of Coulter INFINITI - Service Center

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June 05, 2018

Fabulous Service Dept. Moved to AZ from CA and had a choice of dealers to service my 2015 Infiniti Q50. Couldn’t be happier with my choice of Coulter Infiniti. Exceptionally More

by LonnieM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Shaffer
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 14, 2018

Great Service Scott Great service! Scott took great care of us and our car. Loaner and check in was smooth, work was completed on time and car was ready as promised. Plus More

by Floyd
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Shaffer
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2018 -

Coulter INFINITI responded

We strive to provide excellent customer service. Thanks for recognizing our efforts!

May 01, 2018

unusual engine sound. The service was fantastic. Although it took a couple of days to determine the cause, I was pleased they didn't give up and return the vehicle with a More

by Mtucker 171
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephen
April 07, 2018

window issue After picking up my vehicle I noticed what appeared to be water spots on the front windshield which when driving in the sun made it very difficult to More

by rodolfana
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Reames
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Detail Specialist
February 17, 2018

Best dealer ever for service Dustin once again took care of my service needs extremely well and had me in and out rapidly. He and his guys found a small issue on a warranty item a More

by SkipB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dustin Jensen
December 13, 2017

Great service Came on the wrong day and they went out of there way to get my car serviced and washed. They were quick and efficient and friendly. The waiting area w More

by akdino
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Floyd Parker
November 01, 2017

The Very Best. Great work and fair and honest!! Always a Day Brightener to have my Infinity.serviced by Coulter Infiniti. Great work at an honest price! They go beyond the necessary with pleasing r More

by emosborn1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aaron Zemko
October 20, 2017

Scott in Service Scott completed the work in the time promised and was very friendly. I view a recall as an inconvenience, however, Scott made it easy. Will definitely More

by BigAl
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott
September 21, 2017

Scott from Service department beats my expectations I brought my car in for my first oil change and tire rotation. I had no appointment and my car was done in no time! They washed my car inside and out More

by Ken J.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott in service dept.
September 16, 2017

Another great visit. Had my first oil change with my new QX50. Check in was quick, wait was short, and it was free. Perfect trifecta. Will be back for sure. More

by BillAZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad
Sep 23, 2024 -

BillAZ responded

I own a 2017 QX50 but was treated like I just purchased a 2025 QX80. The service was fantastic and Mike Rios is the best Service Rep. Thank you Mike for all that you did for me.

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