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Coulter INFINITI - Service Center

Mesa, AZ

4.8
348 Reviews

348 Reviews of Coulter INFINITI - Service Center

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December 04, 2021

Excellent service department. Coulter has the best staff in the services department. Scott is A plus More

by gjleve
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Reames
4.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Shaffer
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 05, 2021

I have worked with Scott in the service department for many years. He is very knowledgeable and takes great care of my car. Since my husband passed away several years ago, he takes the extra time to exp More

by K. Black
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Shaffer
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 28, 2021

I was so happy with the customer service and absolutely impressed with the repairs and price for having my car serviced here. Very knowledgeable, professional and reasonable prices. More

by ajbnaz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Shaffer
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 28, 2021

Highly professional staff. Responded to my needs and they were able to figure out what was occurring with the vehicle and assisted me with a vehicle to drive while the repairs were completed. More

by rrbirds
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aaron Zemko
July 11, 2021

Great dealership! Service technicians are great also. Really good customer service! Very clean facility and friendly staff! I would definitely recommend this dealership to others. More

by Mbrown
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aaron Zemko
Nov 21, 2021 -

Mbrown responded

I will definitively return for future service needs

June 18, 2021

Scott is always fantastic to work with. I have never had an issue with him and he always keeps me up to date on my service. More

by brenden
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Shaffer
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 28, 2020

Just not happy with the service that I received and the amount of time it took to get my vehicle back. Not happy with the loaner vehicle that was given to me, More

by jbrandon1980
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Not sure what his name is
September 06, 2020

Best dealer experience in town. The service tech Phil has years of Nissan and Infiniti experience. He is a true professional. Great job thank you!! More

by Andrew
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Shaffer
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 01, 2020

MR Zemko is your great asset. Knowledgeable, genuinely cares about his costumers and always going an extra mile for them. Thank you MR. Aaron Zemko. More

by babice777
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aaron Zemko, EXCELLENT in al aspects! Deserves 10 star.
July 10, 2020

The best service I have in my life . Big huge thank you to amazing Becca Marlotte in service department. She is very professional knowledgeable and friendly. I appreciate it! Well done Infiniti ! More

by Wlea1978
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Becca Marlotte
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