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Coulter INFINITI - Service Center

Mesa, AZ

4.8
334 Reviews

334 Reviews of Coulter INFINITI - Service Center

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March 23, 2023

Always friendly, prompt, courteous and professional! Always willing to help, even with a loaner if needed More

by totltg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toby Hochstetler
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 20, 2023

Excellent Service! My questions were throughly answered during my visit. My car current on maintenance. More

by Drmtraveler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toby Hochstetler
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 16, 2023

Very thorough and professional. Toby is a joy to work with. I think my mother would even like him. More

by Steve
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toby Hochstetler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 16, 2023 -

Coulter INFINITI responded

Steve, I'm so glad to hear you had a great experience with Toby! I think my mother would like him too!

March 15, 2023

The service is great! I feel my car has been very well taken care of. The showroom and waiting room are clean. The waiting room has coffee which made the wait less stres More

by Ron Z
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Rios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 16, 2023 -

Coulter INFINITI responded

Ron Z, I'm very happy to hear you had such a positive experience, thank you for trusting us with your vehicle!

February 10, 2023

The visit was great, thank you! I will be back next time I need service. More

by Sodopegurll95
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Shaffer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 22, 2023 -

Coulter INFINITI responded

Thank your your feedback Sodopegurll95, we are glad you had a great experience!

November 26, 2022

I am very satisfied with the service department. Mike Rios has done everything to take care of my Q50S and to keep me as an Infiniti owner. My Infiniti will soon be out of warranty, I talked to th More

by 01Roadking@
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Rios-service +++, Able Gurule-sales, Randy Watson-new car manager, Doug Konieczny finance ++
July 25, 2022

This visit was to repair a broken door actuator on my new QX50. The service department ordered the part at my last visit and after a quick turnaround were able to schedule me in quickly. Both visits the serv More

by MichelleMT
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Shaffer
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 19, 2022

Given today's circumstances, the service department did a phenomenal job! Thank you very much. We will be back! More

by Asm152
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Shaffer
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 23, 2022

1st Class organization, their my go to dealership. I an count my their team for all of my needs. More

by bruce.bogucki
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Reames
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Shaffer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Gossling, Kyle Connell
June 18, 2022

everytime I am in service Scott seems to go out of his way to make sure that my visit is done in a timely fashion. He really goes that extra mile for the customers More

by Doug Konieczny
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Reames
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Shaffer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Gossling, Kyle Connell
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