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Coulter INFINITI - Service Center

Mesa, AZ

4.8
348 Reviews

348 Reviews of Coulter INFINITI - Service Center

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August 03, 2023

Scott Shaffer was very courteous and polite They did Very good job and they were very timely in their work More

by Alsadi57
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Shaffer
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 27, 2023

Great service. Great representative. Scott Schafer. Always professional. Always keeps me informed. Done correctly and on time. More

by Alabarre2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Shaffer
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 24, 2023

Sales staff was good, but salesman is no longer with the company.. service department leaves much to be desired. Doesnt complete customer requests, doesnt adhere to appointment times, prices are astronomica More

by revolnin26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Scott Shaffer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carlos (tech)
July 17, 2023

Google and social media reviews to follow for ripping off customers and lousy service. Someone would expect this infiniti dealer to have nice dealing and very nice service, but it's brutality is all about ov More

by wmazeinaa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Scott Shaffer
3.0
This rating includes all reviews, with more weight given to recent reviews.
July 14, 2023

Everyone Coulter Infiniti has always gone out of their way to make our service appointments a great experience, and keeps our car running like new! More

by Brent McCarthy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dayana
July 07, 2023

Very pleasant staff, very well maintained waiting room and spotless rest room. My car was washed after servicing. Everything was taken care of in a timely manner. More

by b_righi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toby Hochstetler
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 05, 2023

Keeps my car running good. I'll recommend to others for repair and reasonable price. More

by montip3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Rios
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 05, 2023

Scott Shaffer is an asset to your service department, knowledgeable and patient with clients. I’m happy to have him as my advisor More

by babice777
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Shaffer
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 03, 2023

The service was great. Exceptional communication and everything was done well. Will definitely use Coulter going forward. More

by vongusmann
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dayana
July 02, 2023

I bought my car from here about 4 years ago, they have always been friendly and extremely helpful when it comes to the servicing of my car. More

by Nissa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dayana
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