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Coulter INFINITI - Service Center

Mesa, AZ

4.8
334 Reviews

334 Reviews of Coulter INFINITI - Service Center

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August 12, 2023

I felt really taken care of. Service advisor Toby explained service and cost well. Did a great job cleaning my car after service. More

by maryareid
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toby Hochstetler
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 09, 2023

Friendly and caring experts, Scott Shaffer is an honest advisor with a “customer first “ approach . Thank you More

by babice777
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Shaffer
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 07, 2023

Took a month (and a call to the Infiniti Regional Office in California) to get remote start working in new car - and it was 114 degrees outside. They don’t care once a car is sold. Best bet - find a dealers More

by Mesa Girl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Scott Shaffer
2.0
This rating includes all reviews, with more weight given to recent reviews.
August 07, 2023

I appreciate that Mike is always working great to me for services with my vehicle . More

by Akihiro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Rios
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 04, 2023

Coulter infinity is the only dealership I will use to take care of my FX35 More

by Kong
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toby Hochstetler
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 04, 2023

The service has always been impressive Especially mike Rios He takes great care of my car More

by jeffandloradavis
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Rios
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 03, 2023

Scott Shaffer was very courteous and polite They did Very good job and they were very timely in their work More

by Alsadi57
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Shaffer
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 27, 2023

Great service. Great representative. Scott Schafer. Always professional. Always keeps me informed. Done correctly and on time. More

by Alabarre2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Shaffer
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 24, 2023

Sales staff was good, but salesman is no longer with the company.. service department leaves much to be desired. Doesnt complete customer requests, doesnt adhere to appointment times, prices are astronomica More

by revolnin26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Scott Shaffer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carlos (tech)
July 17, 2023

Google and social media reviews to follow for ripping off customers and lousy service. Someone would expect this infiniti dealer to have nice dealing and very nice service, but it's brutality is all about ov More

by wmazeinaa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Scott Shaffer
3.0
This rating includes all reviews, with more weight given to recent reviews.
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