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Coulter INFINITI - Service Center

Mesa, AZ

4.8
348 Reviews

348 Reviews of Coulter INFINITI - Service Center

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September 06, 2023

Kody was so rude. Ignored me when i came into his office to pick up my car. Told me I should have waited in the lobby because he was on the phone . Excuse me? This is More

by Sngoebel13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Toby Hochstetler
1.0
This rating includes all reviews, with more weight given to recent reviews.
September 06, 2023

The service needs attention. ...the work that was completed the SECOND time around was good. A few key words that were told to me...where is my car-use your key if you don't see More

by mary.gustafson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mike Rios
2.0
This rating includes all reviews, with more weight given to recent reviews.
September 05, 2023

I always have a great experience at this dealership. I take my car there for all services. The service is great, prompt, and I feel like they have my best interest in mind when it comes to the work my c More

by jessieo1979
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Rios
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 05, 2023

Todd is awesome prompt, effective and very courteous I really enjoy having him and he is a real pro More

by Dave
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toby Hochstetler
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 02, 2023

Great service by Dayana. Provided Uber ride to and from leadership. This survey takes too long. Make it short and sweet. More

by Kotwal1
Recommend Dealer
Yes
Employees Worked With
Scott Shaffer
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 01, 2023

Excellent service! Parts came in quickly and I received a call letting me know. Would definitely recommend this dealership! More

by Sheri
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toby Hochstetler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : And parts department
August 30, 2023

This is the best dealership ever! ! My wife and i even take our Nissan Murano and Honda Ridgeline there for our oil changes! Excellent work and the best carwash ever. Mike will take ca More

by Wayne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Rios
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 29, 2023

Got me in same day for an oil change and took just over an hour to complete the service, including a car wash! Thank you. More

by whynotu2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dayana Sandoval
August 26, 2023

Assistant service manager Scott Shafer is this dealer’s number one asset and responsible for my patronage. More

by woodyxia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Shaffer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Spencer Stoor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Irick
August 26, 2023

Scott Shafer is why I like Coulter Infiniti. He is the best there is. Others may come and go but to me, Scott is the face of the dealership! More

by woodyxia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Reames
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Shaffer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Spencer Stoor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Irick
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