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Coulter INFINITI - Service Center

Mesa, AZ

4.8
324 Reviews

324 Reviews of Coulter INFINITI - Service Center

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November 20, 2023

Very easy schedule, drop and great communication and service thought entire repair. Scott is great. More

by Nett W.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Shaffer
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 20, 2023

Toby was very responsive and kept me informed all throughout my service visit. It was very much appreciated as other dealerships are not so friendly and communicative More

by info
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toby Hochstetler
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 16, 2023

All about professionalism, courtesy and service to customers! Keep up the work!! Nothing but the best! More

by Chiliebean53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toby Hochstetler
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 16, 2023

Coulter INFINITI has always gone above and beyond when serviceing my vehicles. My service manager always takes care of my needs and understands my concerns. I always have a way to get home, either from an More

by jcott747
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Rios
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 15, 2023

Tobey was very efficient in the process of ordering parts an contacting me promptly to repair my wife’s car. I appreciated that he was knowledgeable and coordinated the repair very quickly. Be glad to have h More

by richrusteck
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toby Hochstetler
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 11, 2023

Exceeds expectations. Outstanding customer service. Assistant Manager Rios goes the extra miles time and time again. Mr. Rios is the reason we keep coming back. More

by DL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Rios
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 10, 2023

Service department is first rate. My service advisor, Scott Schaffer is always knowledgeable of the service to be performed. More

by Dale Omer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Shaffer
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 27, 2023

From all dealers in the valley this is the best service department with awesome assistant service manager Dayana Sandoval. More

by Kruno
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dayana Sandoval. ( 5 stars )
October 27, 2023

I always have a great experience when bringing my Infinity in for its maintenance. Mike Rios always helps us get just what we need! His customer service is absolutely the best! More

by ypastore23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Rios
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 26, 2023

Mike is my Service Advisor and I ask for him on every service visit to the dealer. More

by uwadams
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Rios
5.0
This rating includes all reviews, with more weight given to recent reviews.
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