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Coulter INFINITI - Service Center

Mesa, AZ

4.8
323 Reviews

323 Reviews of Coulter INFINITI - Service Center

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January 17, 2024

Very personable staff at this dealership. It doesn't matter who it is, a greeter, receptionist, service or sales people. All genuine. Dan G More

by dangenson1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toby Hochstetler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rick Reames, Receptionist & auto greeters
January 17, 2024

Coulter service was awesome they were very informative and was able to get a big majority of my service bill covered under my warranty. More

by adammoore568
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toby Hochstetler
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 08, 2024

Efficient- honest - reliable and has first quality employees that understand time management and the importance of service More

by Diverdebi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin
January 08, 2024

Experience, kindness,Helpful And willing to help in every way. My advisor and the managers are good people and very understanding and caring! More

by Henryp52012
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Spencer Stoor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I would also like to thank Spencer stoor for helping me out and for him going out of his way and trying to reactivate my forever warranty!, Sierra Atkins
January 08, 2024

Customer Service was Great and Thank Everyone that Assisted with My Concerns. I would Advise people to give Coulter a try. More

by Dcblanca
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Rios
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sierra Atkins
December 31, 2023

Great service all around! ! Toby was fantastic and communicated clearly to me what service was needed. More

by sgthinkleusmc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toby Hochstetler
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 30, 2023

Great service. Scott is awesome. Would highly recommend. Been getting my Q serviced here for years. More

by BK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Shaffer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Toby Hochstetler
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 29, 2023

Toby is the greatest and is always honest and upfront with anything that needs to be done and does a great job at fining accommodations for anything that could happen More

by Austin begay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toby Hochstetler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sierra Atkins
December 28, 2023

Coulter is great. Make sure to see Sierra when you go in for maintenance. She’s the best! More

by Kasey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toby Hochstetler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Rios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sierra Atkins
December 28, 2023

Service advisor is friendly and helpful. However, in my most recent experience, the technician misdiagnosed a coolant leakage issue to the water pump instead of the AC. If I didn’t get a sec More

by wangolian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Shaffer
5.0
This rating includes all reviews, with more weight given to recent reviews.
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