323 Reviews of Coulter INFINITI - Service Center
I definitely received excellent service. Especially my service person.. One of the biggest things is, he was always there when you called. Or if you messaged him, he messaged you back right Especially my service person.. One of the biggest things is, he was always there when you called. Or if you messaged him, he messaged you back right away. More
Scott is good at customer service. The valet service is always timely and very courteous. The valet service is always timely and very courteous. More
Always a positive dealing with service, Scott Shafer. Coulter Infiniti takes care of my automotive needs. Coulter Infiniti takes care of my automotive needs. More
Scott was my service technician and was awesome from my initial phone call. I communicated to him that I usually have my vehicle serviced at another dealership, however he was very welcoming to me. He kept initial phone call. I communicated to him that I usually have my vehicle serviced at another dealership, however he was very welcoming to me. He kept me informed the entire time of my wait. My vehicle was returned to me Cleaner than when I arrived! Thank You Colter Infiniti. More
This is my first visit to Coulter Infiniti. Being my first time, I was worried if their service would be equivalent to the other dealership, I had been visiting. I was very happy to find that C Being my first time, I was worried if their service would be equivalent to the other dealership, I had been visiting. I was very happy to find that Coulter Infinity's service was impeccable. They listened to the issues that I presented, and did a full inspection of my car and found Items that I did not even know an issue. They were able to schedule all of the repair work, which included a full rack and pinion replacement, and taking apart the front end of my engine to seal leaks. They also needed to replace my motor mounts, which were not within spec. I could not be happier with the services provided by Coulter Infiniti and my service representative Toby Hochstetler. I will definitely return for service in the future. More
Service was performed exactly as promised and at the quoted price with no attempt to upsell or persuasion to trade up. quoted price with no attempt to upsell or persuasion to trade up. More
Toby is courteous and professional! Keeps the customer informed of all service recommendations prior to completion! Keeps the customer informed of all service recommendations prior to completion! More