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Coulter INFINITI - Service Center

Mesa, AZ

4.8
384 Reviews

384 Reviews of Coulter INFINITI - Service Center

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May 23, 2025

Jose is great at his job. Very considerate about your time, helpful, if he doesn't know the answer to a question he will figure it out! More

by jewels_718
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Lopez-Torrero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chloe Matthews
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2025

I've been a customer of Coulters for two decades. They've always provided top notch service. Two thumbs up. More

by SaulG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toby Hochstetler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Spencer Stoor
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2025

Coulter Infiniti is always 3asy to work with, they are accommodating and provide excellent service. More

by jamesdennert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Rios
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2025 -

Coulter INFINITI responded

Hi Jamesdennert, thank you for taking the time to leave a review for us at Coulter INFINITI. We're happy we could meet your expectations! We sincerely thank you for the positive review, and look forward to seeing you again soon!

May 06, 2025

Mike Rios, our service writer has been very attentive while our INFINITI has been serviced for a difficult and allusive computer module issue. He and the technicians ran it down to ground and fixed the More

by Tjoy4lapoa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Rios
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2025

Coulter Infiniti’s service is exceptional! The staff is friendly and very helpful. And professional! More

by barbarawoods878@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Shaffer
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 04, 2025 -

Coulter INFINITI responded

Hello Barbarawoods878@gmail.com, we appreciate you taking the time to leave us this feedback. We're looking forward to your next visit with us!

May 02, 2025

Friendly staff, but the services were completely overpriced. I can’t justify spending $75 for a $20 part that takes four minutes to install. More

by Wallace
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge Santiago
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 04, 2025 -

Coulter INFINITI responded

Hello Wallace, thank you; we appreciate your feedback! Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!

May 02, 2025

The team helped out with a quick check of the air filter and hood latch fix. I appreciate the time. More

by GM442
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Shaffer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Grandberry
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 04, 2025 -

Coulter INFINITI responded

Hi Gm442! We're so happy we were able to help you out! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

May 01, 2025

Toby is always phenomenal, had the loaner car ready to go when I arrived cause I was in a hurry. Kept me updated on repairs and timing, made the whole process convenient and easy. More

by feliciapiciapoopa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toby Hochstetler
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 04, 2025 -

Coulter INFINITI responded

Feliciapiciapoopa, we're so glad that we were able to go above and beyond your expectations! We sincerely thank you for the positive review, and look forward to seeing you again soon!

May 01, 2025

Toby with the service department is very thorough and always quick to find the most convenient time to bring my QX60 in for service! More

by Rq102
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toby Hochstetler
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 04, 2025 -

Coulter INFINITI responded

Rq102, we're glad you had such a wonderful experience with us! Until the next time we meet, take care!

April 30, 2025

The sales representatives inspected and diagnosed the issues with my vehicle quickly. They communicated the repair options and projected timeline for the repairs in a timely manner. Going forward I will More

by Dave
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toby Hochstetler
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2025 -

Coulter INFINITI responded

Hi Dave, thank you so much for your positive comments about Coulter INFINITI and Toby! Please don't hesitate to reach out if there's anything additional we can do for you.

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