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Coulter INFINITI - Service Center

Mesa, AZ

4.9
413 Reviews

413 Reviews of Coulter INFINITI - Service Center

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September 15, 2025

Always professional and they get the job done correctly the first time. Scott, my service advisor, is great to work with and very knowledgeable More

by snewkey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Shaffer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 15, 2025 -

Coulter INFINITI responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

September 14, 2025

Jose from the service department was friendly, has great communication, and transparency. He appeared genuinely concerned and helpful! More

by AJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Lopez-Torrero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 14, 2025 -

Coulter INFINITI responded

Thanks for sharing about your experience with Coulter INFINITI. We appreciate your business and hope to see you again soon!

September 08, 2025

Friendly and courteous customer service . Service representative well inform and take time to explain every issues. Plus all service done on time. More

by anyewangia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Z Ali
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 08, 2025 -

Coulter INFINITI responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

September 02, 2025

Good worker he knows what his doing Super friendly and patient answer all my question about car detailing More

by Hailee3122009
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harvey Maulas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 02, 2025 -

Coulter INFINITI responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

August 28, 2025

Jose was great to coordinate and set up an appointment for service. Jose really was concerned about the date and time for valet service and the convenience to us. The young lady who picked up and returned More

by caddymax
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Lopez-Torrero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 28, 2025 -

Coulter INFINITI responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Coulter INFINITI, we look forward to having you as a valued customer for many years to come!

August 14, 2025

Consistent, reliable service done right the first time. Since I moved here to Arizona , they have treated me like one of their family members. My service advisor ( Toby H ) I get NO BULL, just facts and I More

by earnestparker2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Reames
5.0
This rating includes all reviews, with more weight given to recent reviews.
Toby Hochstetler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marco Saldaña
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Lopez-Torrero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The lady at the information desk.
Aug 16, 2025 -

Coulter INFINITI responded

We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help! Please don't hesitate to reach out to us if there's anything more we can do!

August 08, 2025

Scott Shaffer, service manager, provided excellent service. He always goes over and above in the service he provides. I highly recommend him and Coulter Infiniti’s service department because of Scott! More

by firstairbornegrp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Shaffer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 09, 2025 -

Coulter INFINITI responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Coulter INFINITI to be a positive one. Please don't hesitate to reach out if you need anything else.

Aug 10, 2025 -

Coulter INFINITI responded

Firstairbornegrp, we're so glad that Scott was able to go above and beyond your expectations! We hope to see you soon!

August 08, 2025

Scott Shaffer, service manager, provided excellent service. He always goes over and above in the service he provides. I highly recommend him and Coulter Infiniti’s service department because of Scott! More

by firstairbornegrp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Shaffer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 09, 2025 -

Coulter INFINITI responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Coulter INFINITI.

Aug 10, 2025 -

Coulter INFINITI responded

Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience with Scott. Have a great day!

August 05, 2025

The experience at this dealership was terrific! Kudos to Jose who was the epitome of professional excellence. He took care of me from start to finish. No complaints whatsoever. Check them out becau More

by Ebony Qu-Bee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Lopez-Torrero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 05, 2025 -

Coulter INFINITI responded

Thanks for sharing about your experience with Coulter INFINITI. We appreciate your business and hope to see you again soon!

August 05, 2025

There’s not enough words I can say to show how grateful and appreciative I am with the TOP notch service I continuously receive from Service Advisor, Mike Rios. He is the reason why I trust and continue to More

by T Berry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Rios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 05, 2025 -

Coulter INFINITI responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Coulter INFINITI!

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