Coulter INFINITI - Service Center

Mike Rios and all the staff are always friendly, professional and efficient. Always a pleasure going there. professional and efficient. Always a pleasure going there. More

At first the service wasn’t the best. It was 2 hours for a simple oil change. I didn’t get any texts about the findings in an inspection. Therefore I didn’t know they were waiting on me. It was 2 hours for a simple oil change. I didn’t get any texts about the findings in an inspection. Therefore I didn’t know they were waiting on me. But after I finally got my q80 back. The cleaning was amazing so that made up for the other slow service. I would Recommend if the service dept doesn’t get a quick reply then go check the waiting room or call them. I was waiting in the waiting room the entire time. Consequently I didnt get any additional services due to the timing. Over all I think if I would’ve received the text it would’ve been an amazing experience. I did finally receive the text as I was leaving. Thanks for your service! I would consider coming back when needed. More

The dealership is great. Very responsive regarding questions or concerns. The service department is stellar. Very responsive regarding questions or concerns. The service department is stellar. More

Mike from service was very professional. He even left a few mints in my car. He even left a few mints in my car. More

Scott is awesome! Professional, Excellent Listener, Incredibly Knowledgeable of Vehicles & Service Options, Solutions Oriented, and a Great Communicator. Our initial s Professional, Excellent Listener, Incredibly Knowledgeable of Vehicles & Service Options, Solutions Oriented, and a Great Communicator. Our initial service clerk was the polar opposite of what Scott brings to the table. Happy and Relieved we switched to Scott. My wife is now considering sticking with Infiniti because of Scott’s’ professionalism and relatability. More

Excellent service with clear explanation of repair/maintenance. Timely update on vehicle status from Tony. repair/maintenance. Timely update on vehicle status from Tony. More

Scott is the best! So helpful and professional.Highly recommend.Very patient and knowledgeable. Will not go elsewhere So helpful and professional.Highly recommend.Very patient and knowledgeable. Will not go elsewhere More

Great service! Toby provides great customer service! Scheduled maintenance completed in a timely manner. Updates provided while my car was being serviced. I’m a sat Toby provides great customer service! Scheduled maintenance completed in a timely manner. Updates provided while my car was being serviced. I’m a satisfied customer. More

Excellent service. Outstanding service advisor Toby his help saved me a large amount of money. Outstanding service advisor Toby his help saved me a large amount of money. More

Scott always does a great job of getting me in and out also keeping me informed on the service also keeping me informed on the service More