Coulter Cadillac Buick GMC - Service Center
Phoenix, AZ
203 Reviews of Coulter Cadillac Buick GMC - Service Center
Ed was easy to work with, communicated often and timely, asked for my opinion on alternatives he had come up with and made me feel like my business was important. When he said my vehicle was ready, it was asked for my opinion on alternatives he had come up with and made me feel like my business was important. When he said my vehicle was ready, it was 100% ready and waiting for me. It was a pleasure working with him and I look forward to working with him in the future. More
I took my vehicle in for a minor battery problem. The positive cable and battery needed to be replaced. The work was done in a very timely manner partly due to Ed's customer focus. Ed called and got th positive cable and battery needed to be replaced. The work was done in a very timely manner partly due to Ed's customer focus. Ed called and got the cable ordered and checked to see that the battery was available. He had the tech come up to inspect the job prior to begginning work so that we were assured there wasn't further unnoticed problems. Again the work was done in a very timely manner and was done in an extremely professional way. Ed is a definite asset to an already fine dealership. More
We had our caddy in for some body work and the results were amazing. Without any repainting all of the damage was gone. They also did a detail that brought our car back to looking like new again. We were were amazing. Without any repainting all of the damage was gone. They also did a detail that brought our car back to looking like new again. We were so impressed with the quality of the work that we had them detail our other two Cadillac’s and the results were just as wonderful. One car is black and had bad damage from an amateur polish job and another shop said it could not be fixed without repainting. But after the detail work, it’s looking like new again. We will be bringing all of our cars here from now on. Russ in the body shop really did us right and the price was way less than we expected for the quality of work performed. Do business here and be happy! More
We received a bid from Coulter that was competitive. They missed something in the bid and included the item at no charge to us. Great price, courteous, great work missed something in the bid and included the item at no charge to us. Great price, courteous, great work More
It is a real pleasure dealing with Brad. He always goes out of his way to make me feel welcomed when I bring my 2011 Buick La Crosse in to be serviced. He always keeps me informed how my car is doing and i out of his way to make me feel welcomed when I bring my 2011 Buick La Crosse in to be serviced. He always keeps me informed how my car is doing and it is always ready on time. It's a pleasure dealing with him and Coulter Cadillac and Buick!! More
We had just finished getting tires elsewhere, got a flat and had another issue. Seth Greenwood came out on the service call. He is a great technician, very competent and helpful. He went the extra mile fo and had another issue. Seth Greenwood came out on the service call. He is a great technician, very competent and helpful. He went the extra mile for us! More
We have bought 2 cadilliacs in the past 4 years from Coulter. We have had the best experiences so far. We recently brought in our car for service and had the pleasure of working with Rob Isbell. He is v Coulter. We have had the best experiences so far. We recently brought in our car for service and had the pleasure of working with Rob Isbell. He is very friendly and is able to resolve my issues in the most time-efficient way possible. He does what he says he will do in the timeframe in which he said he would do it. We feel very fortunate to have Rob as our service advisor. More
I have had the pleasure of working with Brad Majercin for the past couple of service visits. He is friendly, communicative and is able to resolve my issues in the most cost- and time-efficient way possible. the past couple of service visits. He is friendly, communicative and is able to resolve my issues in the most cost- and time-efficient way possible. He does what he says he will do in the timeframe in which he said he would do it. I trust Brad and would not want to take my vehicle to anyone else. More
The wheels were stolen off my Escalade after the criminals disarmed the alarm system. Bob Westerholm, who I worked with the most, and John Jury were working with me to prevent the disarming in the criminals disarmed the alarm system. Bob Westerholm, who I worked with the most, and John Jury were working with me to prevent the disarming in the future. They were on it like it was their own car. They gave it more attention than one would ever expect. Seth who did the extra work on the car was also very forthcoming in working with me. Bob also worked with the insurance agent and made the entire process seamless for me. It was a one-stop shop. They took care of everything. They even researched and found a special part to help out. I would recommend Coulter, especially the body team without reservation. They walk on water! Thank you guys. Andy More