Coulter Buick GMC Tempe

My service rep, Angie Benjamin, is always very efficient and accommodating when my car goes in for regular maintenance. Recently, I needed help with some body work. The estimator, Russell Moore, contacted and accommodating when my car goes in for regular maintenance. Recently, I needed help with some body work. The estimator, Russell Moore, contacted me immediately and was out the same day at my home for the estimate, stayed in touch regularly and my car was taken care of within days. The coordinated effort to provide me with transportation to/from both to drop off my car & get me back to pick it up was timely as well as the coordinated effort with the body shop and dealer location was very reassuring and I'm very satisfied with the work. Everyone I dealt with was extremely polite, efficient and professional. Thank you, Terri Merrifield More

Coulter Cadillac in Tempe has a fantastic inventory of vehicles of which the Cadillac SRX caught my eye. Shortly after that Brian Peck /Sales Consultant introduced himself and ask if he could assist with vehicles of which the Cadillac SRX caught my eye. Shortly after that Brian Peck /Sales Consultant introduced himself and ask if he could assist with whatever vehicle we were interested in. He showed us several SRX vehicles and explained the different price ranges and standard equipment that comes with each vehicle. After making a selection he assisted us with the test drive and continued to explain many of the wonderful features that come with the SRX. Upon returning to the showroom Brian assisted me with the initial terms of the purchase and was very responsive to any questions. After the purchase/paperwork was finished Brian took me to my new SRX and showed me many more of the features that are available on this fantastic vehicle. The Onstar, Navigation, Voice Recognition, Remote starting, Ultra View Sunroof, Smartphone connection, etc. I am very happy with my 2013 SRX and the customer service at Coulter Motor Company Tempe. Brian Peck thank you and all the Coulter Motor Company staff that helped with the initial purchase and those who continue to assist me with my 2013 SRX. More

Really was treated with respect and honesty, no hassle what-so-ever. Love my new 2013 Buick Enclave! Price was more than fair and delivery was best I have ever had. I would purchase again with no hesit what-so-ever. Love my new 2013 Buick Enclave! Price was more than fair and delivery was best I have ever had. I would purchase again with no hesitation from this dealership, the experience was that good. More

We have owned two Buick Regals in the past and were interested in a Verano. We were met by Alan Gibson as we wandered around the sales lot on a Friday afternoon. After taking a short test drive in a interested in a Verano. We were met by Alan Gibson as we wandered around the sales lot on a Friday afternoon. After taking a short test drive in a silver Verano Alan spent most of the afternoon trying to locate the right one for us. When we could not make up our mind on options or color he arranged for us to take the silver Verano home for the night. This proved to be an astute move because we bought that car the next day. I was impressed with how much time Alan spent with us on Friday and Saturday. I've never had a sales consultant go over every feature of a new car before I left the dealership with it. I know it's probably a Coulter requirement but Alan took his time and made sure we understood all the bells and whistles on our new Verano. He even showed us the service area so we would know where to go and who to talk to when we brought our new car back for service. From past experience (not at this dealership) I was not looking forward to the meeting with the "finance guy" but that went smoothly as well. No pressure to add on stuff we did not want and they were able to get every penny of the GM Card rebate that we had built up over the years which was an unexpected surprise. After driving the new Verano for a week I have not had one single tinge of buyer's remorse. We have a tendancy to keep cars for a long time but I'm sure that when my wife tires of her 2009 Honda (she is jealous of the MY car) we will call Coulter and set up an appointment with Alan. He will still be there because, being the kind of dealership that it is, Coulter does not have a lot of employee turnover. They treat their employees right who in turn treat their customers right as well. I can't recall seeing any Couter TV ads that are so common with many other dealerships. No doubt that's because they rely on repeat business and word of mouth advertising which is free and more powerful. Good job Coulter! More

Coulter Motor Company was the best dealership we have dealt with in the past 20 years. Everyone there especially Ray Clevenger was kind, friendly, fair, patient and went out of their way to help us. It dealt with in the past 20 years. Everyone there especially Ray Clevenger was kind, friendly, fair, patient and went out of their way to help us. It was a world wind weekend!! Thank you for my beautiful new Buick Regal!! More

Excellent customer service. The service advisor (Brian Simmons) who was my point of contact was friendy, courteous and professional. We were in and out pretty fast and the waiting area was very clean and Simmons) who was my point of contact was friendy, courteous and professional. We were in and out pretty fast and the waiting area was very clean and comfortable. Our experience was very good and we will certainly be going back for all our service needs. More

We purchased a new 2012. Buick La Crosse.. Everyone that we worked with at Coulter Motors was very pleasant and professional. We are very pleased with our new vehicle. Thank you all James Kerr Dennis Hil we worked with at Coulter Motors was very pleasant and professional. We are very pleased with our new vehicle. Thank you all James Kerr Dennis Hill More

Chris was great as a salesman. Answered all our questions, but we never felt pressured. My son was helping me and he felt the same. Again Keri was very helpful; she contacted and cancelled old co questions, but we never felt pressured. My son was helping me and he felt the same. Again Keri was very helpful; she contacted and cancelled old contract so I would get a refund. For once I enjoyed buying a car More

I bought a used vehicle off of Chris Scherf. I found Chris to be different than any other car sales person that I have dealt with in the past. He was friendly, geniuine, knowledgable, and honest. Th Chris to be different than any other car sales person that I have dealt with in the past. He was friendly, geniuine, knowledgable, and honest. There is a certain wonderful energy about Chris, not only as a sales person, but as a human being and it certainly shows in his professional life. I always refer anyone that I know to Chris specifically. More

Excellent response time and service. John is great to work with and the overall experience of buying a new car was simple and quick. My wife and I were trained on the features of our new car and are happ work with and the overall experience of buying a new car was simple and quick. My wife and I were trained on the features of our new car and are happy customers! More