Coulter Buick GMC Tempe

No Pressure We recently shopped for a small SUV from Coulter Tempe. The salesman, Frank Graham, was friendly and helpful and absolutely made us feel like he want We recently shopped for a small SUV from Coulter Tempe. The salesman, Frank Graham, was friendly and helpful and absolutely made us feel like he wanted to find just the right fit for our needs. We looked at used and new GMCs, Buicks and Cadillacs, ultimately settling on a "manager's special" Cadillac SRX. They were fair in negotiating and never insisted on pushing additional warranties or extras on us. Best buying experience we've ever had. More

BEWARE!!! I bought a 2015 GMC Sierra truck with only 50 miles on it. After only having it for 2 weeks and with only 700 miles on it, I noticed that there was a I bought a 2015 GMC Sierra truck with only 50 miles on it. After only having it for 2 weeks and with only 700 miles on it, I noticed that there was a loud "popping" noise every time I turned to the right and the motor had a loud "ticking" noise when it is idling, it is louder than my 2004 Chevy truck. I took it to the dealership and they kept my truck overnight and said it would be ready to pick up the next day. They did not even have a rental car available for me to use meanwhile. The next day came around and they called and spoke to my husband and informed him that they would be replacing the "steering gear". My husband is a GM and ford mechanic for the city of Tempe for five years and knew exactly what they were talking about, and asked if they would be replacing the "rack and pinion" and he stated yes. This part is the whole steering system of the chasse. They stated that the truck would be fixed and ready for pick up by the end of the day. I had to call them at 5:30pm to check on the truck. After being placed on hold I was informed that it still was not ready, that the "parts came in late", no one even called to let me know. My husband asked to speak to a manager as this is a very major part on a vehicle and it is already broken. When he spoke to the manager he expressed our concerns with just having spent $35,000 on a brand new truck that is already needing to be worked on. When my husband contacted the manager in service he informed him that we did not feel comfortable keeping this truck as it already has a major part that is broken on it. The manager asked if we were looking to trade it in and we said yes. Then we were directed to the sales manager who instantly began raising his voice and stated that we signed a contract that we can not return it and there was nothing he could do that we needed to contact the bank that we got the loan through. My husband informed him that that was a lie there has to be a way to fix this issue and he began raising his voice. His behavior was very rude and unprofessional! 35,000 may not be a lot to a dealership but it is for those of us who work hard for our money! More

It doesn't get easier than this! Leased a new 2016 Buick Encore at Coulter. Frank was really friendly, respectful, knowledgeable, honest, and - best of all - helpful!! We had previo Leased a new 2016 Buick Encore at Coulter. Frank was really friendly, respectful, knowledgeable, honest, and - best of all - helpful!! We had previously purchased a Cadillac from Coulter quite a few years ago and - this month when we decided to lease a new Encore - we went to visit Coulter first because of past great experience there. Happily, customer service is as good as ever. Frank got us into exactly the model we wanted: carbon black with saddle leather interior. Given this is so late in the model year, and given how fast the saddle leather disappears from dealer lots, this was quite a feat! If you doubt what I say, go online and see if you can find one! (SPOILER: You won't.) Everything went so well, and the deal was so attractive, that we never wound up visiting any other Buick dealer. More

Professional, knowledgeable and Friendly Great experience from initial contact by email and telephone to driving my new Yukon XL off the lot. I knew the car I wanted to purchase and my sales Great experience from initial contact by email and telephone to driving my new Yukon XL off the lot. I knew the car I wanted to purchase and my sales consultant Joe Statile and the sales manager Randy Watson worked efficiently to make it a great buying experience. Joe Statile was knowledgeable and did a great job going over all the features and electronic features of the car and patiently answered all my questions. I will definitely recommend Coulter Motor group to friends and family. More

Friendly Very warm,friendly, and attentive place to do buisness. The facility is very refreshing and comfortable to be in. I will highly recommend to my friend Very warm,friendly, and attentive place to do buisness. The facility is very refreshing and comfortable to be in. I will highly recommend to my friends. More

They came through in style we were looking for a car for my daughter, nothing special just a good quality used vehicle. Found several at Coulter and the team there delivered. Th we were looking for a car for my daughter, nothing special just a good quality used vehicle. Found several at Coulter and the team there delivered. They treated my daughter with the same courtesy and attention as if she was buying a new Cadillac. More

Professional, courteous, knowledgeable. 1st class operation My wife & I purchased our last vehicle through Greg DePaola (GM @ Coulter Tempe) and had a terrific buying experience. Greg introduced us to John Skok My wife & I purchased our last vehicle through Greg DePaola (GM @ Coulter Tempe) and had a terrific buying experience. Greg introduced us to John Skoko to help us find a 2016 Yukon SLT. John was very professional, knowledgeable, thorough and a 14 year veteran with Coulter Tempe. John found a Yukon with all of our specs and had it delivered in just a few days. John went through everything, step by step and made sure we had all of our questions answered. John followed up with a phone call a few days later making sure everything was going well and we were enjoying our new Yukon. More

Purchase Escalade Totally enjoyable car buying experience from receptionist, meeting Chris Block to working with sales person Joe S (a delight to work with)to signing f Totally enjoyable car buying experience from receptionist, meeting Chris Block to working with sales person Joe S (a delight to work with)to signing final documents. It was certainly worth my trip up from TUBAC and wished I lived closer to use your service department . More

Easy and pleasant Worked with Joe Statile to purchase a Certified Pre-owned 2014 Enclave, and our experience was pleasant, quick and easy. This was our second excellent Worked with Joe Statile to purchase a Certified Pre-owned 2014 Enclave, and our experience was pleasant, quick and easy. This was our second excellent buying experience with Coulter Tempe! More

Best car buying experience! I haven't bought a car in the last 13 years - I recently bought a used vehicle from Coulter Tempe and the experience was surprisingly friendly and smo I haven't bought a car in the last 13 years - I recently bought a used vehicle from Coulter Tempe and the experience was surprisingly friendly and smooth. Kelly O'Hara was our sales associate and he was friendly, patient, and knowledgeable. He was willing to entertain my desire to test drive MANY vehicles and answer my many questions. Brad in Finance was also helpful and informative, and worked to find a bank/loan that would finance us with the price/rate that we wanted. They also gave me more for my trade-in that other dealerships I had been to prior to going to Coulter Tempe. This is a great dealership and I would definitely return if I ever bought another vehicle again. Everyone was friendly and professional, not pushy, and mostly just wanted to work with us to get me what I wanted in the price range I was comfortable with. Plus, in the future when I need my car serviced/regular maintenance, they provide concierge service if needed! I recommend you check them out for your next car-buying experience! More