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Coughlin Toyota
Heath, OH
89 Reviews
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Showing 89 reviews
March 16, 2017
Excellent customer service Top service from salesman. I felt he was honest and had my best interest at heart. I didn't trust salesmen until this experience. I will definitely Top service from salesman. I felt he was honest and had my best interest at heart. I didn't trust salesmen until this experience. I will definitely look into my options there when my lease is up. More
by KarenDe44
Employees Worked With
Michael Johnston
January 27, 2017
Great service I have had my Coughlin Toyota for 5 years. The service department is top notch. The repairs have always been done quickly and correctly. They never tr I have had my Coughlin Toyota for 5 years. The service department is top notch. The repairs have always been done quickly and correctly. They never try to sell me things I don't need and if I ask about doing a certain service they will say "let us look at it and we will let you know". They usually say you don't need to do that yet. I appreciate their honesty and consideration for my time. I hope my truck lasts a long time but I look forward to purchasing my next truck at Coughlin Toyota. More
by Mark454
Employees Worked With
Don't remember
December 29, 2016
Awesome Experience!! We were actually ready to purchase a couple of times at other dealers and simply couldn't get comfortable with the dealership. We were referred to Be We were actually ready to purchase a couple of times at other dealers and simply couldn't get comfortable with the dealership. We were referred to Ben Parks at Coughlin and within 24 hours of making contact, we had the vehicle we wanted, at a fair price. The Coughlin Toyota dealership is first-rate. A very nice establishment, with great presentation and associates. Everyone we met with was nice and accommodating. I highly recommend Ben Parks and Coughlin Toyota. Very pleased with our purchase and experience. More
by jcjasper14
Employees Worked With
Ben Parks
November 22, 2016
Great customer service! Always timely. Always friendly. Added a coupon this time without me asking. I always leave feeling like I'm just one of the guys. I had asked abo Always timely. Always friendly. Added a coupon this time without me asking. I always leave feeling like I'm just one of the guys. I had asked about adding a cold air intake to my truck as I was leaving. My question was not only answered but some helpful advice about what kind to purchase helped me in my search for this "Christmas present" to myself. Thank you, Todd Echard More
by Uncle Todd's Goatee
November 14, 2016
Enjoyable experience buying a truck. I was in the market for a new truck. The salesman and staff at Coughlin Toyota were very professional and knowledgeable. The salesman was able to answ I was in the market for a new truck. The salesman and staff at Coughlin Toyota were very professional and knowledgeable. The salesman was able to answer all of my questions and work with me to be in my price range. The facility is very clean and convenient to browse around. Ask for Ben Parks to assist you in making your next vehicle purchase. I will do buisiness with them in the future. More
by William Randles
Employees Worked With
Ben Parks
October 11, 2016
Ben Parks made it easy to justify a 3 1/2 hr drive! We bought a new Tacoma and drove 3 1/2 hrs one way to pick it up. Worth the trip! Ben and the Coughlin team were first rate and made the experience qu We bought a new Tacoma and drove 3 1/2 hrs one way to pick it up. Worth the trip! Ben and the Coughlin team were first rate and made the experience quick and easy. More
by KCD123
Employees Worked With
Ben Parks
May 05, 2016
Fair and Attentive Service I have used Coughlin for automobile needs for almost twenty years, though 3 new car purchases, 3 leased cars, and various service appointments at two I have used Coughlin for automobile needs for almost twenty years, though 3 new car purchases, 3 leased cars, and various service appointments at two different dealer locations. I keep returning because I find them to be easy to work with, honest, and fair, and because they deliver high quality service is both the sales and service departments. I recommend them without hesitation for anyone looking for a Toyota! More
by OhioAnn
Employees Worked With
Ben Parks
May 01, 2016
Definitely worth the 3.5 hour drive one way My wife and I had been looking for a truck locally (eastern Kentucky) for a few months. We really couldn't find anything that was prefect in our eyes. My wife and I had been looking for a truck locally (eastern Kentucky) for a few months. We really couldn't find anything that was prefect in our eyes. We drove within a 100 mile radius frequently and browsed the autotrader, cars.com, cars guru, etc just about every day. The vehicles wouldn't be what they seemed online or slightly out of budget. I decide to bump my search radius up to 250 miles. I found several but I really didn't want to drive that far just to take a look at a truck that might not work out. As I continued to search I kept coming back to this one particular truck over and over. It had everything I wanted but just slightly over budget. I decided to email the dealership. The internet sales manager, Ben, replied willing to help with anything he could. I bet I sent him 10 different emails asking about the truck, the details, the condition, features, etc. I felt like I was aggravating him, but to be honest I didn't want to be disappointed again like I had in the past. Especially having to drive 3.5 hours one way with two kids. He answered every single question with extreme politeness and very quickly. I had 3 trucks in mind, all at 3 different dealerships. I decided to go look at them that day with Coughlin as my first stop. When I arrived he had the truck waiting for inside a heated bay area with garage doors. It was raining that day. I thought that was a nice, polite touch right of the start. He answered every new question about the truck I had. The truck was even better in person than online. The details were spot on from the website and it was very well serviced from the dealership. We test drove it, fell in love, ultimately decided to buy it. We went over the numbers with his truck, the financing, and my trade in. I needed it just a little to fit in budget. He worked every angle possible trying to get me the best deal and make me happy. (The whole time being very nice to my children, making them smile) We finally came to an agreement and bought the truck. All in all, it couldn't have gone any smoother. It wasn't because we were in love with the new truck, or tired from driving, but because of him. He made the process extremely easy. The dealership was immaculate inside and all of the other salesman were just as nice. You could tell that it wasn't a front to sell a car like some of the local dealerships. These guys genuinely cared. If I ever have to buy another vehicle, coughlin is the first place I'm going to look. I couldn't have asked for a more fantastic experience. It was definitely worth the 7 hours of drive time. More
by Oifvet03
Employees Worked With
Ben Parks
April 26, 2016
Super Dealership Ben Parks was fabulous to deal with on my vehicle purchase. He went out of his way to find the vehicle I wanted at a great price. Love love love my Hi Ben Parks was fabulous to deal with on my vehicle purchase. He went out of his way to find the vehicle I wanted at a great price. Love love love my Highlander. Thanks Ben for all your hard work. More
by Vic43701
Employees Worked With
Ben Parks
April 14, 2016
New Truck purchase Keeps getting better. This is the 4 vehicle I have now purchased from Coughlin. I have visited other dealers but feel that I get that "Used Car sales Keeps getting better. This is the 4 vehicle I have now purchased from Coughlin. I have visited other dealers but feel that I get that "Used Car sales guy experience". My experience with Coughlin absolutely has taken any doubt about who I deal with. Tyler and team has taken that extra step to understand what I want/need/expect in a deal and removed all doubt. There is a reason I go out of my way from Sunbury to Newark to buy a car. THank you... More
by dinger
Employees Worked With
Tyler Workman; Jared Thomas
