Coughlin Toyota
Heath, OH
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Great service I took my car in for it's regular oil change and tire rotation. It was quick and easy with a car wash to boot! I would definitely recommend this ser I took my car in for it's regular oil change and tire rotation. It was quick and easy with a car wash to boot! I would definitely recommend this service! More
Great service I took my vehicle in for its fourth warranty check. As always, all employees were polite and professional, service was fast and work done on the vehic I took my vehicle in for its fourth warranty check. As always, all employees were polite and professional, service was fast and work done on the vehicle explained and questions answered to satisfaction. Very satisfied and will continue to go back after warranty is over. More
Excellent and painless Easiest car purchase I have ever made. I have always dreaded buying a car — have had more houses than cars! The people at Coughlin have changed my m Easiest car purchase I have ever made. I have always dreaded buying a car — have had more houses than cars! The people at Coughlin have changed my mind. More
Used Car Purchase From Coughlin Toyota I was met at the door by the salesman, who goes by “Turbo”. He promptly located the car I wanted to see, and while I test drove it, he evaluated my ca I was met at the door by the salesman, who goes by “Turbo”. He promptly located the car I wanted to see, and while I test drove it, he evaluated my car. We were able to reach a deal at my target figure fairly easily. I should mention that the sales and finance managers were just as easy to deal with. The whole thing was handled very quickly. Probably my most pleasant car buying experience in 40 years! More
Great service Had to take RAV4 in for a new window seal, was damaged when I purchased it. Covered under warranty and I had a 1:45 appointment. Arrived and check in Had to take RAV4 in for a new window seal, was damaged when I purchased it. Covered under warranty and I had a 1:45 appointment. Arrived and check in was fast. Left at 1:58 job complete. More
Service Josh was very helpful. He is a great service manager. There was a mistake and he corrected it right away. Thanks Josh for the great service. Josh was very helpful. He is a great service manager. There was a mistake and he corrected it right away. Thanks Josh for the great service. More
Completely Satisfied I would recommend Couglin Toyota to anyone looking to purchace a vehicle. I am very satisfied with the deal we made on my new truck. I would recommend Couglin Toyota to anyone looking to purchace a vehicle. I am very satisfied with the deal we made on my new truck. More
Charged for nothing I purchased a factory remote start for my wife's 2017 RAV4 LE. I took the car to Coughlin Toyota to have it installed because their quote was the chea I purchased a factory remote start for my wife's 2017 RAV4 LE. I took the car to Coughlin Toyota to have it installed because their quote was the cheapest I had received. Upon arrival I had learned that they had lost my appointment so they were going to work on it in between other service appointments. I was informed that I would be charged an hour's worth of service if my part did not fit. My wife and I left and received a call 2 hours later that the remote start would not fit. I returned and payed $124 for a garage bay fee. I then found out that all they did was pull up the part number and read that it would not fit a car without a smart key, which my wife's car does not have. A whole 10 second process that they could've done before I had left the dealership. I understand that they were upfront about this charge however no one had touched my car other than to pull it out of the garage bay and my car had not held up any other service appointments. This charge would make sense if they had attempted to install the part and then realized that it did not fit, but not for 10 seconds worth of research. They could've saved me 2 hours and $124. Very cynical business practice if you ask me. I had no issue with the employees, just the policy. More
Great knowledgeable employee, selling nice vehicles. Shawn was strait forward and up front salesman. He got me all the info I needed to make my decision on my first Toyota.Very nice guy easy to talk too. Shawn was strait forward and up front salesman. He got me all the info I needed to make my decision on my first Toyota.Very nice guy easy to talk too. More
Shawn was very friendly, up front & honest Shawn made purchasing my new car a pleasant experience. No pressure & honest. He was very friendly & helped me out with some good advice. I would rec Shawn made purchasing my new car a pleasant experience. No pressure & honest. He was very friendly & helped me out with some good advice. I would recommend Coughlin Toyota to everyone More