Coughlin Marysville GM

Awesome Service! After the great service that we got from Jarod Gansheimer in the service department at Coughlin's, we decided to purchase a car from there. With the h After the great service that we got from Jarod Gansheimer in the service department at Coughlin's, we decided to purchase a car from there. With the help of Shawn Wood, we found the perfect vehicle. This was the smoothest, and fastest process we have ever had with buying a car. Coughlin's will always have our business because of Jarod, and Shawn. Great job, guys! More

outstanding My battery went dead at my house, called the service department and Brian answer he said to bring it out and they would put a battery in which was sti My battery went dead at my house, called the service department and Brian answer he said to bring it out and they would put a battery in which was still under the service contract. great service More

easy and reliable I just got a black Pontiac g6 and I love it so far. Ted was very helpful and got me in a car that today. They were professional and nice I just got a black Pontiac g6 and I love it so far. Ted was very helpful and got me in a car that today. They were professional and nice More

Customer service Kevin Bowden was awesome to work with. Polite, professional and had our best interest as his priority. He is a perfect example of what good customer s Kevin Bowden was awesome to work with. Polite, professional and had our best interest as his priority. He is a perfect example of what good customer service is all about More

So frustrated! Went to have 2 recalls done on my Journey, called a week ahead so they could get parts ordered, dropped car off and had to find way to work. No phone Went to have 2 recalls done on my Journey, called a week ahead so they could get parts ordered, dropped car off and had to find way to work. No phone call saying it was done, chanced picking it up before 5, only to find out they didn't order parts for one recall now I have to bring it back and find way to work again. Also, no paperwork done at all, had to pick out my own keys from box, guys name in computer that says he's the one that did the recall, swears he didn't do it so someone had to lie about that in computer. Worst service department I've ever dealt with. And now I have to go back! Ugh! More

Best truck buying experance EVER!!! Had a GREAT experience! Steve Hammond and Toma McConaha are the best!(shout out to Jon Eplin too!) They had the truck that I wanted, at a great price! Had a GREAT experience! Steve Hammond and Toma McConaha are the best!(shout out to Jon Eplin too!) They had the truck that I wanted, at a great price! They were VERY professional and personal! It was no stress, no haggle! The way car buying should be! I can't say enough about the whole group there in Marysville! I'm telling everyone I know to go see the guys at Coughlin Marysville Chevy!!! - Todd & Kendra Siler More

Service call-Outstanding customer service I purchased a 2012 Chevrolet Cruze, and after having the vehicle towed to the dealership via onstar, I worked with Kevin who was hands down the most k I purchased a 2012 Chevrolet Cruze, and after having the vehicle towed to the dealership via onstar, I worked with Kevin who was hands down the most knowledgeable and helpful service employee I've ever dealt with at ANY dealership. He took a potentially disastrous mechanical issue and turned it into an experience that will ensure my business in both service and new car sales for a very long time. Genuine caring and professionalism is becoming more and more rare but Coughlin Chevrolet is far ahead the curve. Thank you for such a wonderful experience. More

horrible experience I purchased a Chevy cruze 2 years ago and since then have had at least 5 recalls. I've been promised calls backs about issues they do not return calls I purchased a Chevy cruze 2 years ago and since then have had at least 5 recalls. I've been promised calls backs about issues they do not return calls. I will go in with a concern on the vehicle they tell me that it is not doing that and the codes are not coming up on the machine then within a few months I get a recall notice. I've been in the process of trying to trade it in and they want to completely low ball me and not very accommodating when it comes to price of new car. I purchased car outright to not have a payment and now I am forced into one because of GM's crappy made car. After this I will never go to Coughlin anywhere again. More

Service Center We took our vehicle in for a recall. What should have been a one time deal taking only a half hour turned into three visits because of parts not bei We took our vehicle in for a recall. What should have been a one time deal taking only a half hour turned into three visits because of parts not being on hand like they should have been and wrong parts ordered etc. They said they will call once the correct part comes in in 3-4 days, and they didn't call us until a few weeks later. Customer service is terrible and inefficient, and I wouldn't recommend this place to anyone. More

Cadillac SRX The sales and service was excellent! I purchased a used Cadillac SRX and love it. Thank you for a great experience. I'll be back in a few years! The sales and service was excellent! I purchased a used Cadillac SRX and love it. Thank you for a great experience. I'll be back in a few years! More