Coughlin Kia of Dublin

Everyone was very helpful, friendly and professional. Kadi corresponded with me via email before I went in and answered many questions I had. She was ready for me when I arrived at the dealership and und Kadi corresponded with me via email before I went in and answered many questions I had. She was ready for me when I arrived at the dealership and understood that I didn't have a lot of time. She got me in the car I wanted right away and the entire transaction went smoothly and pleasantly. I would definitely recommend Kadi and Crown Kia. More

This has been the best auto purchasing experience ever (and I am Old) Cal and Luke where helpful...Basically, I described my needs and without hesitation they provided me with three choices that fit my (and I am Old) Cal and Luke where helpful...Basically, I described my needs and without hesitation they provided me with three choices that fit my profile. They provided the right product in a timely fashion that was not confusing detailed and friendly. I would not hesitate to recommed the dealership and especially Cal and Luke for a automobile purchase. Sincerely, Ray Zvoch More

Kadi was extremely helpful and provided excellent service! She helped me find the perfect car that gave me everything I was looking for. Jason made the financing paperwork a breeze as well. My nex service! She helped me find the perfect car that gave me everything I was looking for. Jason made the financing paperwork a breeze as well. My next car will definitely be from Crown Kia, and hopefully with Kadi's help! More

From the moment we walked into the dealership we felt very comfortable and never had any pressure to buy. Luke met us as we walked into the dealership and showed us and explained the features of the sore very comfortable and never had any pressure to buy. Luke met us as we walked into the dealership and showed us and explained the features of the sorento. When we got back from the teat drive we decided to start the buying process which led us to Lance. Both Luke and Lance gave us the info that we asked for and plenty of room and time to think about the car. We ended up buying the car after Lance found us a very good finance rate. Rodricka(not sure on the spelling) from finance was very pleasant and made the paper work go very smooth. This was one of the better car buying experiences I have ever had. Thanks More

Registering interest in a Kia SUV vehicle, as well as other SUV brands, on the Costco website, led me to Crown. Before visiting Crown I looked at reviews of all vehicles and dealerships of interest. An other SUV brands, on the Costco website, led me to Crown. Before visiting Crown I looked at reviews of all vehicles and dealerships of interest. An initial phone conversation with Kadi motivated me to see the 2011 EX V6 Premium Package Sorento. The Sorento dream car Kadi showed me is a smartly styled, feature-laden machine of high efficiency. The MSRP seemed too out-of-reach. The pricing is fair, but it was unaffordable. It was going to remain a dream car and I would settle for less. At the close of my first visit, Lance Thompson stepped in and offered multiple leasing and purchase options for that particular car, as well as other cars in inventory that could meet my criteria. So many choices! It took over a week of a few phone calls back and forth and two test drives to achieve the "dream car" choice as the viable, affordable car. A complication was the need to sell a present vehicle. Again, Lance got to work and offered multiple ideas for achieving his sale of the new Sorento and the sale of the no-longer-needed car. After 12 days, there was resolution. Lance and Kadi worked seamlessly as a personable, knowledgeable, professional team, so my husband and I could drive the dream car off the lot. More

My experience with purchasing a new car from Luke Flowers was AMAZING! He was very friendly and not pushy when it came to selling the vehicle. He beat a price I had submitted to him from another well know was AMAZING! He was very friendly and not pushy when it came to selling the vehicle. He beat a price I had submitted to him from another well know dealer in the area. Luke Flowers was very attentive and explained the details on the car to my satisfaction. He also let me inspect the car before leaving the dealership. He provided his direct number and when I had to stop in again with questions he went out of his way to make sure all of my inquires were answered. I have already recommended Luke Flowers to many of my friends and family as well as the dealership. Everyone there was very helpful and friendly. I LOVE my new Sportage! More

Both Kadi and Lance were wonderful to work with. They not only met our timeframe that we needed, but constantly kept us informed with the progress of obtaining our vehicle. I can't say enough things abo not only met our timeframe that we needed, but constantly kept us informed with the progress of obtaining our vehicle. I can't say enough things about how wonderful of an experience we had with Kadi and Lance. I would definitely recommend Crown to my friends, but wouldn't be surprised to purchase another car there some day myself! Thank to Kadi and Lance! More

I inquired online and within 30 minutes Kirstin contacted me. After a couple of conversations I made an appointment to test drive a Sorento. I liked it and took my wife up the next day. While my intent wa me. After a couple of conversations I made an appointment to test drive a Sorento. I liked it and took my wife up the next day. While my intent was to keep the price down, I ended up getting a nearly fully loaded 2011 Sorento. No pressure from Kirstin, just excellent information and service. She showed my wife all of the features and how everything worked. Well worth passing a couple other Kia dealers on the way to Crown! More

Crown Kia was a participating dealership with the Costco Auto buying program (I highly recommend this program). I put in a request for more information regarding a new vehicle. Within 24 hours, I received Auto buying program (I highly recommend this program). I put in a request for more information regarding a new vehicle. Within 24 hours, I received an email and voice mail response from Kadi Cika, one of the internet/online sales representative. She gave me plenty of information regarding vehicles that met my request including price, discounts, and various options. She gave me her contact information and let me know that I could call to schedule an appointment or stop in at my convenience. When I went into the dealership, everyone was very friendly. Kadi was great. She was friendly, professional, and very knowledgeable. She showed me the cars that I had requested information on and when I asked about more vehicles, she was happy to give me more information. I test drove multiple vehicles, and did not realize it, but stayed past the time that the dealership closed. I left with the prices and information about the various vehicles I was interested in, and agreed to come back in the next day. The next day, I ended up purchasing a 2009 Kia Optima rather than the 2010 Forte that I was originally interested in. Because of it being an earlier model, I was able to get an excellent price with tons of options for about the same price as the Forte. Although I was very nervous about making such a big purchase (first new car), everyone there made it a great buying experience. I felt like I was treated fairly and got a great car at a great price with a great warranty. They ended up staying past closing time (again). I would highly recommend purchasing a Kia Optima, and working with Kadi at Crown Kia in Dublin, Ohio. More

Kadi was amazing. She went above and beyond. Customer service is of the highest priority to me, and Kadi met all of my expectations. I visited another dealership and we made to feel as if they were not i service is of the highest priority to me, and Kadi met all of my expectations. I visited another dealership and we made to feel as if they were not interested in my business. Kadi followed up and answered every question. Even those that I did not ask I thank her for making this a very positive experiance. Sandy Marino More