Coughlin Kia of Dublin

I would like to commend all the staff members I worked with. I explained my situation and the accident I was Involved in. Your staff members went above andbeyond assisting me in the right deal for me. I with. I explained my situation and the accident I was Involved in. Your staff members went above andbeyond assisting me in the right deal for me. I didn't fell pressured to buy but at the same time was told why it was beneficial for me to purchase this vehicle. I am so happy I made the decision to buy this car and work with your staff members More

Everyone at Crown Kia was very friendly and pleasant to work with. Kadi Cika answered all of my questions, and I had so much fun that it was like I was buying a car from one of my girlfriends. I really app work with. Kadi Cika answered all of my questions, and I had so much fun that it was like I was buying a car from one of my girlfriends. I really appreciated how informed she was about all of the aspects of my new car, as well. I went to another dealership before I visited Crown Kia and they were very high pressure (or tried to be) and the person working with me didn't have answers to my pretty easy questions about the 2011 Kia Sorento. Kadi, however, was pleasant to be around, very easy to get along with, and she knew her stuff! She was good at what she did without having to be in your face about it. I will remember this in the future, and I will recommend Crown Kia to my friends if they want a respectful and informed atmosphere for buying a car. More

Mike did a great job getting us in the vehicle we wanted and making the transaction from start to finish quick and easy. He was friendly and really listened to what auto needs were. We feel very confident and making the transaction from start to finish quick and easy. He was friendly and really listened to what auto needs were. We feel very confident that we purchased a quality vehicle and we look forward to future purchases with him. More

My experience with crown Kia was great. Everyone was very nice and patient while helping me get my financial stuff taken care of. My salesperson Mike was awesome. He was very friendly, enthusiastic, and pati nice and patient while helping me get my financial stuff taken care of. My salesperson Mike was awesome. He was very friendly, enthusiastic, and patient. And this dealership had the best pricing for my vehicle. I definitely recommend crown Kia. More

I went to Crown Kia to test drive a new Soul Plus. Not only did they have a hard-to-find Soul Plus in a manual transmission - which nobody else in Columbus had - they had SEVERAL, with two in the exact co only did they have a hard-to-find Soul Plus in a manual transmission - which nobody else in Columbus had - they had SEVERAL, with two in the exact colors I wanted, with the options I wanted (the fewest possible!). I research everything I buy to death, and assumed I'd be there a short time and move on to another dealership to look at alternative cars before making a decision. But everything just fell into place during my visit, test-drive, trade-in, and final paperwork. My final pricing was far below what I expected...and so I left with a new car that day! The first car I looked at, at the first dealership I visited, I bought. Very unlike me... Kirstin was an absolute joy to work with. Extremely nice, extremely helpful, and answered many questions I thought she (or any other salesperson) would not know off the top of their head. Can't say enough good things about her... Terry in financing was very easy to deal with as well and explained everything clearly. I wish I didn't live so far away, because the free car washes would be awesome if I didn't have to drive 30 miles each way to get it! More

WOW, I had serious premonitions about even stepping into a car dealership when I started my SUV buying research 2 months ago. I had the feeling that $$$ would be taken out of my wallet by the vulture sales a car dealership when I started my SUV buying research 2 months ago. I had the feeling that $$$ would be taken out of my wallet by the vulture salesmen if I even turned my back on them. All of hesitations and fears were put to rest by Luke Flowers. He was exceptionally patient with me, even though I pestered him for weeks with phone calls and questions about the SX Sorento. I'm sure I wasn't an easy customer for him, as I tend to be completely neurotic about large financial purchases. He answered them all intelligently and courteously, making it really a pleasant experience. Which I never thought car buying would be. Luke was also amazingly fourth coming about all the incentives that i could possibly qualify for and he really took the time to explain all the buying options I had available ie.(financing/leasing). It truly was impressive how Luke seemed to genuinely care about what I felt mattered. By the time I had finalized my deal, It had felt as if I had bought a car from a good friend. I can't possible say good things about Luke and the way he goes about his buisness, he is a true professional and gentleman. More

We were greeted by multiple employees with smiles and pleasant greetings including Kirstin. We felt like every question we posed was answered with honesty and clarity. Any question Kirstin could not answ pleasant greetings including Kirstin. We felt like every question we posed was answered with honesty and clarity. Any question Kirstin could not answer she found the answer from co-workers. We felt no negative sales tactics or any pressure to buy right away, however we choose to purchase right away do to our comfort level with Kirstin. Going through the finacnial process with Terry was very efficient and well explained. Overall the shopping experience here was far better than the many other dealerships we were working with durring this process. More

Kadi and Terry were completely awesome. Kadi was a Kadi and Terry were completely awesome. Kadi was a complete joy to work with. She was competent, professional, knew her cars and is excellent with Kadi and Terry were completely awesome. Kadi was a complete joy to work with. She was competent, professional, knew her cars and is excellent with Customer Service!!! Best Car buying experience I have had - period. Moreover, Kadi gets it...I am an engineer and I wanted information not a free oil change or spam just telling me to come into the dealership. She sent me all the data I needed, followed up, gave me store hours, worked the finance paperwork and made a great car buying experience for us. We plan on buying another car from her in March. Terry was great in financing. He explained the numbers, got us the best interest rates and advised us on GAP insurance. A stand out in these days of "do it all yourself." Terry was clever and provided outstanding customer service. More

We liked Crown Kia over the other Kia dealers in town. Our salespeople, Kadi and Luke were great to work with. Very helpful and not pushy. We could have gotten a cheaper price at two other dealers, but re Our salespeople, Kadi and Luke were great to work with. Very helpful and not pushy. We could have gotten a cheaper price at two other dealers, but really wanted to work with Crown because of Kadi and Luke and the atmosphere of the dealership. The price they offered for the two vehicles we traded in was really low (Blue Book on one was $1,900 and they offered $500). We did have a bad experince with the paperwork. The finance person screwed up our titles on the two vehicles we traded in and we got a nasty call from someone in their department hassling us. They never appologized. Only threatened us, saying they had sold our vehicles and we were liable for any accident since the title paperwork was not done correctly (and it was there mistake!). More

Much better than the typical car buying experience. I was not held hostage by multiple salespeople, nor forced to meet the sales manager when I did not buy on the first visit. Luke, my salesperson, was frien not held hostage by multiple salespeople, nor forced to meet the sales manager when I did not buy on the first visit. Luke, my salesperson, was friendly, efficient, and forthcoming with all details of my purchase. I feel that I received a fair and transparent deal on a quality vehicle. I will recommend Crown Kia to friends and family. More