Coughlin Kia of Dublin

bought a new kia from kadi in feb and have had service twice. so far the experience from start to now has been excelent. they have all gone out of their way to be helpful. the sales process was one of twice. so far the experience from start to now has been excelent. they have all gone out of their way to be helpful. the sales process was one of the best i've ever encountered. i'm 70 so i've bought a lot of cars. my racing red kia forte sx koup is great. ron zimmermann More

For explanation of features of car on delivery I was "given off" to another salesman because my salesman had a customer..which I thought I was. That salesman never spoke to much of anything except the "given off" to another salesman because my salesman had a customer..which I thought I was. That salesman never spoke to much of anything except the radio and Bluetooth, and lights/wipers. I was never told I had to pay for the satellite radio after 3 months. I NEVER received the sticker from the window stating the features of the car I bought though I asked nuumerous times. They said they would mail it to me....that was several weeks ago. Why wouldn't they just give it to me, why such a secret...unless they're hiding something. I've been buying my own cars for 40 years and this turned from what should have been a happy occasion into a big inconvenience. My contract had to be re-signed due to their errors. My memo title was mailed to me a few days before my 30 day tags expired. I'm still referring to my book for answers to some of my questions, which is difficult when I'm not sure of the features I'm supposed to have. I'm very disappointed about this whole transaction. More

Excellent customer service. Kirstin was very friendly & professional and worked with me through quite a few different scenerios. We communicated mainly through e-mail and she was very prompt in research & professional and worked with me through quite a few different scenerios. We communicated mainly through e-mail and she was very prompt in researching & answering my questions. We were very happy with the eventual deal and the overall experience. In addition, the other folks at the dealership were very friendly and easy to work with as well. More

Kadi was very quick in responding to my email request for info. When asked about rebates she found answers and responded quickly. She was the quickest and most detailed in quoting me pricing and her numbers info. When asked about rebates she found answers and responded quickly. She was the quickest and most detailed in quoting me pricing and her numbers were easy to understand. She made it easy to set up a time for meeting and when the doc prep took a while because of multie customers ahead of us and our need to close the deal that night due to travel commitments, she stayed till 11:00pm. She stayed late, cotinued to be pleasant Amd remained patient friendly Amd smiled the entire time making the experience very pleasant! She is a real assert to her company and an excellent sales person. She could do well in Amy type sales / people position and has a perfect sweet, accommodating personality accompanied with intelligence and confidence Amd makes those she is serving feel confortable. More

My car purchase was a special situation. I am a student at the University of Tennessee and my old car died. I had to come home to Ohio to purchase a car. I was under a strict time crunch and everyone at at the University of Tennessee and my old car died. I had to come home to Ohio to purchase a car. I was under a strict time crunch and everyone at the dealership was so helpful. My family and I received immediate service upon our arrival. We explained our situation and all immediate action was taken to make sure that I was in and out of the dealership right on time. Each and every person we came in contact with was very professional, kind and extremely helpful. I would recommend this dealership to anyone I know. I was extremely happy with the service. We received nothing less than exceptional service. More

This was my first time buying a car on my own and brand new. I was nervous for the start but as soon as a sat down to talk with Kirstin put me at ease and was smooth sailing from there. They were helpful,p new. I was nervous for the start but as soon as a sat down to talk with Kirstin put me at ease and was smooth sailing from there. They were helpful,prompt with information, curtious of my needs and wants and very friendly. If she didnt know an answer to my question she found out right away. This was a wonderful first experience and i would recommend this to anyone. Even my parents thought it was a wonderful experience. More

Great buying experience. The sales associate was friendly and knowledgeable. After discussing on the phone what type of vehicle I wanted, she had a few applicable options ready for me to test drive friendly and knowledgeable. After discussing on the phone what type of vehicle I wanted, she had a few applicable options ready for me to test drive when I arrived for my appointment. She was very patient in answering all questions throughout the purchase process, and she took the time to follow up a few weeks after the sale to see how I was liking the new car and answer a couple more questions. I have already recommended Kirstin and Crown Kia to a co-worker, and the co-worker also ended up purchasing a new Forte. Will continue to recommend Crown in the future. More

Kadi provided me with a great sales experience. She took her time with me even late on a Friday afternoon. She is very responsive to questions via email as well. I would recommend her to anyone looking to b her time with me even late on a Friday afternoon. She is very responsive to questions via email as well. I would recommend her to anyone looking to buy a new vehicle. I love my Kia Soul and am happy I worked with Kadi and Crown. More

We would like to thank our salesman (Chad Butler) for taking the time to make sure that we were well taken care of and placed us in a vehicle that we are very pleased with. We have previously bought fro taking the time to make sure that we were well taken care of and placed us in a vehicle that we are very pleased with. We have previously bought from Crown (used car) and were sent a notice to come back and see what new or used cars they may have for us to trade our current vehicle in on. We originally looked at a few used but after Chad's fine salesmanship, he found us a new Kia Forte EX Eco that we absolutely "love". Chad has been a pleasure to work with as was the rest of the team at Crown and we would like to thank everyone for the time they took to work with us and know this is a dealership that we would recommend to anyone looking for a new or used vehicle purchase. Chad is worth a "10" in our books-great work! Thank you, Phil/Susan Snyder-Delaware, OH More

From email correspondence with Kadi prior to visiting the lot, to being greeted promptly during my scheduled appointment; the entire staff at Crown Kia far exceeded my expectations. Kadi was thorough in her lot, to being greeted promptly during my scheduled appointment; the entire staff at Crown Kia far exceeded my expectations. Kadi was thorough in her explanation of the vehicle, its amenities and the different models available. There was no high pressure, "typical car dealer" sales pitch, it was a sincere & straight forward approach. Everyone I encountered on the lot, and in the front office was courteous & professional. The finance manager ensured that everything was fully explained, and that I got the best financing available. Due to the late hour, Kadi even made a follow-up appointment with me to review all of the features & functions of my brand new Kia Soul. Because of my experience at Crown, I have made several recommendations to family & friends, and any future purchases will find me right back at their doorstep. Kudos to the entire team, and to Kadi Cika specifically. More