Coughlin Kia of Dublin

I recently purchased a Kia sorento at this dealership and was pleased with the excellent service I received. The salesman was courteous, patient and professional. He was able to guide me through my purchase was pleased with the excellent service I received. The salesman was courteous, patient and professional. He was able to guide me through my purchase and help me choose the correct vehicle for my lifestyle and financial capabilities without feeling pressured. It was a wonderful experience and I have recommended Crown Kia, and Michael, to my friends and coworkers. More

Excellent customer service and car knowledge. I would reccommend to anyone Mike is a great guy to work with. Thank you for your help in purchasing my car reccommend to anyone Mike is a great guy to work with. Thank you for your help in purchasing my car More

My first stop to look into a new car was at Crown. After being told I had been pre-qualified for a loan and giving them the payment I was comfortable with, they said "no problem" we have lots to choose from being told I had been pre-qualified for a loan and giving them the payment I was comfortable with, they said "no problem" we have lots to choose from. I get there and they do not have the car I wanted to see and do not have any cars with the options I want. They search other dealers inventory and find a car they want me to look at. After nearly 3 hours of sitting around not knowing what is going on, I end up in the FINANCE OFFICE!!. They want me to sign paperwork for a car I have not even seen yet as a "guarantee" I want it. How would I be able to guarantee I want the car when I haven't even seen it or test driven it? I did get to test drive a similar car, the test drive was on at the first entrance to 33, off at the very next exit and back to the dealership. The sales staff was pushy and high pressued, but I did agree to have the car brought in while making it clear I was not signing a binding committment until I saw the car. On top of that, the payment they were now quoting was nearly 100 over what I had told them. After leaving, my nephew got on-line and checked the VIN # of the car they were bringing in for me to see, so I could see what options it included, etc. Well, we found out that Crown was trying to charge me $2000 more than the car was listed for and even better, that another local dealer had the exact car I was looking for with even more options at an even better price. Byers Kia was wonderful, they were easy to work with, let me take the car overnight to test drive and worked with me to get me the payment I wanted to be at. Byers was wonderful! It was such a great experience and I LOVE my new car!!! More

I have not only brought multiple cars in for service at Crown Kia, I've recommended them to several of my friends. The service there is excellent! Everyone is extremely polite and clearly knowledgeable. Th Crown Kia, I've recommended them to several of my friends. The service there is excellent! Everyone is extremely polite and clearly knowledgeable. They explain exactly what needs to be done to repair and/or maintain your vehicle. There is a since of honesty and integrity that seems to be ingrained in the management and staff. I have never felt as though I was being lied to, overcharge, or treated negatively in any way. Unfortunately, these days, there are not a lot places one can go to have their automobile serviced, and not feel as though they're being talked into having services done that may or may not be necessary, for outrageous prices, all while dealing with individuals that present poor customer service. Fortunately, none of this is true of Crown Kia's service, so I will continue to come there and refer my friends and family. More

I was looking to purchase a new car at the end of June, and stopped by Crown Kia to look at a Kia Forte. Luke was our salesman and he was fantastic! There was no pressure from him to purchase a car but the and stopped by Crown Kia to look at a Kia Forte. Luke was our salesman and he was fantastic! There was no pressure from him to purchase a car but the great customer service he offered is the reason that we purchased a car here. He was very friendly and had extensive knowledge about the cars that he was selling. Any questions that we had regarding the vehicle he was able to answer. Overall it was a fantastic experience and we would definitely purchase a car from them again! More

Steve and Lance at Crown Kia were very friendly, knowledgeable and fair to work with while buying my new Kia Sportage. I actually live in Philadelphia, PA and due to the supply of vehicles and chara knowledgeable and fair to work with while buying my new Kia Sportage. I actually live in Philadelphia, PA and due to the supply of vehicles and characters selling Kia's in my area, I decided to look while visiting my parents in Ohio. They made what had been a miserable car searching experience at other locations, enjoyable. I came back to Philly with the car I wanted at a great price. More

kadi was very nice to work with. she knew her product well and and didnt try to rush us at all. i would suggest her to anybody looking for a kia well and and didnt try to rush us at all. i would suggest her to anybody looking for a kia More

Best car buying experience I've ever had! Our Sales Associate was very accomodating! The finance department was wonderful as well! Am highly recommending Crown! Associate was very accomodating! The finance department was wonderful as well! Am highly recommending Crown! More

We first went to another Kia dealership in town and did not have a good experience. When we first arrived at Crown Kia Kadi was busy and another sales person allowed us to take a test drive while we were not have a good experience. When we first arrived at Crown Kia Kadi was busy and another sales person allowed us to take a test drive while we were waiting. Everyone there was very nice and it was an easy process. We have already recommended other friends to shop at this dealership. More

As a die hard Honda fan, up until a couple of months ago, I wouldn't have even considered purchasing a KIA. However, I've heard good things about the latest KIA and HYUNDAI vechicles, so I decided to check I wouldn't have even considered purchasing a KIA. However, I've heard good things about the latest KIA and HYUNDAI vechicles, so I decided to check out what Crown Kia had to offer (as they are quite close to home), if for no other reason than for arguments sake. I stopped by after work one night and was fortunate enough to meet Luke, my sales person. I can't say enough good things about him. No high pressure sales, Luke's very friendly, professional and helpful manner made me feel comfortable enough to bring my wife in the next day to get her opinion on some of the vehicles I had seen. We came back a number of times, usually just before closing, and Luke was always very accomodating and willing to give us the time we needed. Terry was great explaining the financial side of things as well, and again, when I stopped by just at closing time, he was willing to take time and see to my needs. While I am very impressed with the Sorento we ended up getting, I think Luke's willingness to be helpful and give excellent customer service was what sealed the deal. My only problem is that I will probably want to buy from Crown Kia and Luke again, but I can't let the people at work know I didn't buy HONDA. More