Coughlin Kia of Dublin

Amazing, can't even describe our wonderful experience! Chip was so helpful explaining everything we needed to know. My husband was not looking forward to buying another vehicle because of past experience, Chip was so helpful explaining everything we needed to know. My husband was not looking forward to buying another vehicle because of past experience, but Chip made it a pure joy! It gives me great pleasure to recommend this dealership! Great prices and service! Just because they are in Dublin, don't think they are snobbish! They treat everyone with respect! Will buy from them again! Sincerely, Lori and Rob Halliburton More

Dennis was extremely helpful in answering all of my questions and went above and beyond what was expected. He is an asset to the company and should be commended for his hard work and dedication to the questions and went above and beyond what was expected. He is an asset to the company and should be commended for his hard work and dedication to the company. I will be recommending him to all of my friends! More

I just purchased a new Kia from Chip Arbour and want to let someone know what a pleasant experience I had. I know I took forever you finally decide what I wanted in a car and Chip patiently dealt with me a let someone know what a pleasant experience I had. I know I took forever you finally decide what I wanted in a car and Chip patiently dealt with me and all my concerns. When I chose the Forte I was skeptical it wouldn't fit all my needs. Chip addressed every issue I had and explained how I could afford it and what it will mean to me to have a dealer I can trust. Love my car, salesman, and dealer, thanks! More

My experience started out fantastic. My problem with the dealership started after I was told that a deal was done. They had me cancel my scheduled payments on my vehicle I was trading in, had me change my dealership started after I was told that a deal was done. They had me cancel my scheduled payments on my vehicle I was trading in, had me change my insurance to the new vehicle, put my tags on the new car, and had me move everything into the new vehicle. Then I started to wait to sign the papers and take my new car. (after sitting there for 6 hours)I finally asked them what was taking so long, they told me at 8:30 p.m. they had forgotten me, asking me to return the next day to sign all the papers. I asked if all was ok, and they assured me all was good, but that they had left me sitting there and wanted to send me home. But they asked me to return the following day, at my convenince, to finish the deal. I did come back the following day, but was told that they were so busy, to take the car, go home and enjoy my day, and to come back the following day.. I returned again, the following day, was assured by the young lady that I had been dealing with, that it was a "DONE DEAL, GREEN LIGHT" ...1.5 hours later, I was told that there was problems with my trade, my negative equity, and would need more down payment. The car I was told was mine...wouldnt work...sorry..we "made a mistake".. Speaking the who I was told was the GM..no honoring their deal, I kept all my end of things, had my down payment, agreed to the payment, but to no avail.. It was handled badly..very badly.. I was never told of any problems, that my down payment $2000.00 was sufficient, all was good. They waited for 3 days, then sprung it on me..and no car...Thanks Crown Kia.. I seriously doubt this will appear on their review.. More

I worked with Mike to buy my new Kia Soul. I asked many questions and he always answered them with clarity and patience. He was so easy to work with---easy going, low pressure, knowledgeable. Even after t questions and he always answered them with clarity and patience. He was so easy to work with---easy going, low pressure, knowledgeable. Even after the sale, he continued with his fine service by thoroughly acquainting me with every aspect of my new car and then, making it clear that any follow-up help would be available. I appreciated this since I'm not very tech savvy! It was an overall pleasant experience and I would highly recommend both Mike and Dublin Crown Kia. More

I took my Kia Soul in for work and Richard Snyder checked me in. He alerted me to a recall and said that they could do it while I was there. He quoted a 90 minute time for both jobs. At 60 minutes, he called me in. He alerted me to a recall and said that they could do it while I was there. He quoted a 90 minute time for both jobs. At 60 minutes, he called me in and said that my car was ready to go...and it even washed. First time EVER for less time taken by a dealer than was quoted. I will ONLY take my car to Richard in the future. Thanks!! More

I just purchased a sharp, new Kia Sorento and the entire experience was nothing less than fabulous! Mike did a tremendous job of helping me narrow down the type of vehicle that fit my needs perfectly. He experience was nothing less than fabulous! Mike did a tremendous job of helping me narrow down the type of vehicle that fit my needs perfectly. He was very honest and thorough in explaining the finance options. He worked hard to get me the best price on great vehicle. I appreciated his down to earth approach. He was respectful of my time and kept the process moving along very smoothly. I highly recommend him and this dealership! More

I am a first time new car buyer. I am innately skeptical and expected to distrust the sales agents at the various dealerships. Some agents did not disappoint me. Dennis Hunter, however, is not made from t and expected to distrust the sales agents at the various dealerships. Some agents did not disappoint me. Dennis Hunter, however, is not made from the same cloth. He is friendly and helpful, but not pushy. Knowledgeable, but not condescending. I give him a 10+. Dennis and the rest of the people at Crown Kia made my buying experience easy, from the initial test drive to signing the final sales documents. More

today i went over to ricard kia to get my car look at and they were jam pack with people.i had call them before i went and they told me to come right in that, it would only take about a hour to get my car fi they were jam pack with people.i had call them before i went and they told me to come right in that, it would only take about a hour to get my car fix not true i call crown kia and they told me to come right in and they would get me in and out.and by god they did what they said they would do.thank you crown kia i drove from the far eastside to come into your dealership.it was a very long drive and yes it were worth it.i know this sound crazy but for now on i will be driving cross town to your dealership to get my car work on.well worth the drive thank you mr still you and your team rocks. More

Selecting my new car was a very positive experience. Normally, I would hesitate to buy a new car, preferring a used one. But this was a very significant decision on my part. Thank you. Normally, I would hesitate to buy a new car, preferring a used one. But this was a very significant decision on my part. Thank you. More