Coughlin Kia of Dublin
Dublin, OH
Filter Reviews by Keyword
By Type
Showing 1,002 reviews
I was disappointed when my visits (plural) to Crown to look at a Kia Soul both resulted in the only available Soul being sold before I could check them out, but Kathy worked hard to get me a great deal on look at a Kia Soul both resulted in the only available Soul being sold before I could check them out, but Kathy worked hard to get me a great deal on what was truly a better vehicle for me. So far, I have no regrets on the Sorento, and with with "Frankenstorm" bringing blizzards, floods, and locusts, I am much happier to have the AWD with locking diff on the Sorento than the FWD on the Soul. Kathy and the team did a great job in getting me a good deal. I don't remember the name of the young man who assisted me with the drive home to return the car I already owned - I believe it was Scott. He was a tremendous help as well. All in all, a good experience and one I will share with others. More
Jake went out of his way to make my experience positive. He informed me every step of the way. I would definately refer people to this dealer as well as meet with Jake. He informed me every step of the way. I would definately refer people to this dealer as well as meet with Jake. More
Mike Mistracci was was my salesman at Crown Kia in Dublin, and I must say he was the most accomodating, courteous,attentive and knowledgeable salesman I have ever had the pleasure of doing business wi Dublin, and I must say he was the most accomodating, courteous,attentive and knowledgeable salesman I have ever had the pleasure of doing business with! I will highly recomend Mike in the future to friends and family that may be interested in purchasing a vehicle, based on my excellent experience with him! Crown Kia of Dublin has an edge over other dealerships in Columbus because they have a stellar salesman like Mike Mastracci on staff! More
Mike was wonderful to work with. Not only was he straighforward and honest but went the extra mile to make sure I got the car I really wanted at a fair price. He welcomed questions and asked that I straighforward and honest but went the extra mile to make sure I got the car I really wanted at a fair price. He welcomed questions and asked that I call him to clarify any of the car's features as time went on. I never felt rushed or pressured. The paperwork was easy and quick, too. Terry in finance was a pleasure to work with as well. I will come back to Mike at Crown Kia again. More
I Had a great experience with Mike Mastracci at the Kia dealership and I'm very happy with my new Optima. This is my first new car and the experience was easy and very positive dealership and I'm very happy with my new Optima. This is my first new car and the experience was easy and very positive More
My boyfriend and I went to the dealership last Saturday with the intention of only looking at cars and not purchasing. When we got to the dealership, Doug greeted us as soon as we walked up to the door and with the intention of only looking at cars and not purchasing. When we got to the dealership, Doug greeted us as soon as we walked up to the door and he was very friendly. We were a little nervous seeing as this was our first time car shopping at a dealership but Doug made us feel very comfortable and I am happy to say we drove away in the perfect car! More
They were open with the numbers and did not hassle me with back and forth. Although I may have been wrong, they worked around my expectations, things considered with back and forth. Although I may have been wrong, they worked around my expectations, things considered More
Test drove a Honda Civic and the experience stuck with me causing me to drive the 1 hour commute again. Im glad I did, Doug Carmean (sales associate) understood my situation and the price I was trying to sti causing me to drive the 1 hour commute again. Im glad I did, Doug Carmean (sales associate) understood my situation and the price I was trying to stick with. I about walked out without the vehicle (I would have been very upset not getting the vehicle I came for) but Doug wanted me to meet the Dealer manager and we came to an understanding and an agreed price. I walked out "just" above what I wanted to pay but felt comfortable with my decision. The customer service was great, they took the new vehicle in for 1 more detail cleaning, transferred my plates, and filled the gas tank. Overall it was a good experience and not to mention Doug was patient with me and answered all the questions I had over the multiple phone calls I made to him about the Civic. More
Doug was so friendly! Not a "pushy" salesman at all, which is what we were dreading. He's called numerous times to ensure our satisfaction. Very pleased with my experience. I'll definitely be back all, which is what we were dreading. He's called numerous times to ensure our satisfaction. Very pleased with my experience. I'll definitely be back to Crown Kia again and look for Doug!!! More