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Coughlin Kia of Dublin
Dublin, OH
1,002 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,002 reviews
July 24, 2013
We needed a Sportage, so naturally called Scott Worman. Naturally, because we had bought a pair of Kia Souls from in before and we like to deal with someone we trust. My husband we to see Scott that morni Naturally, because we had bought a pair of Kia Souls from in before and we like to deal with someone we trust. My husband we to see Scott that morning and sorted things out. Then we returned together that evening and Bob Stamper had everything ready in finance so we were in and out in no time. When we need another Kia, we will call Scott at Crown Kia More
by Normh53
Employees Worked With
Scott Worman
July 22, 2013
I spoke to Mr. Worman becuase the "internet price" was $4,000 less than the MSRP and the website did not explain why. I emailed him to ask if I qualify for those discounts or non/some of them. price" was $4,000 less than the MSRP and the website did not explain why. I emailed him to ask if I qualify for those discounts or non/some of them. He said (in email) that he would do that price if I could show verification of a competative car (which I can per the Kia website). After several emails and phone conversations, Scott said he had talked to his manager and got a verbal approval and I should come in to finish the process. I found out that Scott (or his manager) had lied because they gave me an astronomical price. He flat out lied to me about the "internet price" and wasted my time. On a positive note, you all should know that I went to Ricart Kia and they are selling me an SX turbo model (I was only looking at the cheaper EX above) for cheaper than Crown offered me on the EX model. Shame on your dealership for lying to me. At least Ricart is willing to deal and has been upfront and honest. More
by durren01
Employees Worked With
Scott Worman
July 19, 2013
Mike was a great salesmen and made sure i found something i really liked. After test driving multible cars he helped me find my new car which i keep loving more every day. He didnt pressure me into anything i really liked. After test driving multible cars he helped me find my new car which i keep loving more every day. He didnt pressure me into anything and even helped me learn to drive the manual transmission. More
by Gthayer
Employees Worked With
Mike Mastracci
July 17, 2013
I recently was in the market for a new car and Mike Mastracci definitely helped get me into the right vehicle. He was friendly and professional which made the car buying process stress free and actuall Mastracci definitely helped get me into the right vehicle. He was friendly and professional which made the car buying process stress free and actually fun. He is very knowledgeable about cars and offered good comparisons to other makes and models which helped me in my final decision. He helped me through the paperwork and financials and listened to be sure I left satisfied with my purchase. Mike took the time to show me many of the great features of my new shiny vehicle which was wonderful. Being new in town, the idea of finding a good dealership was intimidating. Mike came to me highly recommended and now I cannot recommend Mike enough to anyone shopping for a vehicle - he has a no pressure, relaxed and honest sales style which is very refreshing. I would go out of my way to buy another car from Mike and have already recommended him to friends who have just started their search for the perfect vehicle. More
by 13tpa
Employees Worked With
Mike Mastracci
July 17, 2013
Chris Stewart was great and very knowledgeable on the Kia Forte I was interested in. The sale was and easy process and everything was set up by the time I leave. Chris even took the personal touch of movin Forte I was interested in. The sale was and easy process and everything was set up by the time I leave. Chris even took the personal touch of moving my personal items from my previous cat to my new one. Chris and the team were great. More
by adorame29
July 11, 2013
I just got home from buying a Soul from Crown Kia. I worked with Scott Worman and the process went smoothly from the time I got there until I left with exactly the car I wanted. I had friends recommend worked with Scott Worman and the process went smoothly from the time I got there until I left with exactly the car I wanted. I had friends recommend Crown and they were right. I will recommend Crown and Scott to anyone I know. More
by Normh53
Employees Worked With
Scott Worman
July 10, 2013
They paid off our loan on our 2006 ford explorer Eddie Bauer edition and put us in a 2014 Kia forte and we couldn't be happier however the gas stations are not happy lol Bauer edition and put us in a 2014 Kia forte and we couldn't be happier however the gas stations are not happy lol More
by amessenger
July 05, 2013
We purchases a new 2013 Optima. Michael Mastracci and the team are excellent. This is our third purchase from Michael and we will continue to go back since he is always able to get us what we want. Thank team are excellent. This is our third purchase from Michael and we will continue to go back since he is always able to get us what we want. Thank you More
by dkeaton
Employees Worked With
Mike Mastracci
June 27, 2013
I came in for a routine tune up, and I was blown away by the level of professionalism and customer service that I received. The service manager Rich Snyder was exceptionally nice and precise about everythin the level of professionalism and customer service that I received. The service manager Rich Snyder was exceptionally nice and precise about everything that he had advised to me. I will recommending Crown Kia of Dublin to all of my friends and family. More
by mseufer44
Employees Worked With
Richard Snyder
June 27, 2013
A friend recommended this dealer as he had gone there recently and had a very good and easy experience so i decided to give it a try..... Probably the best service visit i have ever made to any dealer! E recently and had a very good and easy experience so i decided to give it a try..... Probably the best service visit i have ever made to any dealer! Everybody was really knowledgeable and more than willing to help and answer any questions i had but i have to say, the one employee that went out of her way to help me was angela robinson. She was the nicest and sweetest person ever. I can be quite the pain in the butt with all my questions and such but she was wonderfull. Very good customer service and the type of person i love to deal with in situations like this. Thank you so much and if it means anything i think she deserves a raise and i told her that while i was there and i will definitley visit your service department again. Thanks again More
by Edc740
