Coughlin Kia of Dublin
Dublin, OH
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I have a 2012 kia optima, the service I receive at crown kia is awesome and it is due to Richard Snyder. He is always polite, professional and very helpful. I live in New Albany Ohio so the drive to thi kia is awesome and it is due to Richard Snyder. He is always polite, professional and very helpful. I live in New Albany Ohio so the drive to this dealership is about 20-25min but with the customer service he provides I willl not take my vehicle any where else for oil changes or any other issues. He always greets me with a smile and makes me feel like my vehicle is his number one priority. He is truly a asset to your company. Thank you Richard for everything. YOU ROCK!!!!!!! More
Mike Mastracci listened to our needs and got us a nice used vehicle for our nineteen year old son, who is a first time car buyer. This is the second car we have bought from this dealership. I would high used vehicle for our nineteen year old son, who is a first time car buyer. This is the second car we have bought from this dealership. I would highly recommend Mike who was very enthusiastic with his customer service. Overall it was a very enjoyable experience thanks to Mike and the customer service we received. More
Alex was awesome very friendly and great to deal with. Answered every question thoroughly along with giving info for future problems/concerns. Thank you very much. Answered every question thoroughly along with giving info for future problems/concerns. Thank you very much. More
Great prices and great customer service!Thanks for recommendations and overview of my car.Alex was nice and very helpful and the environment was great! recommendations and overview of my car.Alex was nice and very helpful and the environment was great! More
My recent visit to crown Kia service was great. Alex and his staff were very helpful and treated me right. I would recommend crown Kia for all of my service needs. his staff were very helpful and treated me right. I would recommend crown Kia for all of my service needs. More
LIke always service at crown kia was exceptional. Fast, friendly, and very fair prices. Alex and his staff did an outstanding job servicing my vehicle. They take the time to do things right the first tim friendly, and very fair prices. Alex and his staff did an outstanding job servicing my vehicle. They take the time to do things right the first time!! I will get all my service needs at Crown Kia!! More
Three weeks ago I went into buy a new car. They offered me a fair price and I was upside on my trade-in so I decided not to purchase a new car at this time. They offered me $9500 trade in. Today I go in me a fair price and I was upside on my trade-in so I decided not to purchase a new car at this time. They offered me $9500 trade in. Today I go in because in the Sunday paper had a special that they are offering up to $5000 more for your trade in. After almost 1.5 hours they come back and offer me this great deal of $9000 trade in. What happen to ad? What happen to my information I gave them just three weeks prior. Was the ad a bait and switch. Why did I have to wait 1.5 hours? I would not recommend this dealer. More
I was extremely happy with my service at Crown Kia! The staff was very friendly and worked well with my crazy schedule. The only recommendation I would have is getting these guys more loaners. To only have staff was very friendly and worked well with my crazy schedule. The only recommendation I would have is getting these guys more loaners. To only have two available with the amount of business they do is not good for customer service. Luckily Alex was able to find me one, but I can see where this can be a huge inconvenience for those who are left without a vehicle for the day. Another thing is the techs need to be more cautious about the vehicles interior while working on it. They have a greasy job and left my seats dirty. Overall I am very impressed with Alex and his professionalism throughout the process. Building a relationship with a customer is huge and because of him I will come back for all my service needs! More