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Coughlin Kia of Dublin

Dublin, OH

3.7
1,002 Reviews

5105 Post Rd

Dublin, OH

43017

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Showing 1,002 reviews

July 20, 2016

Service I have always been treated politely and with no pressure. They have been gracious in honoring coupons and helping with warranty work. Their estimates More

by Mr.Integrity
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex Greenland, Brittany Sturgill
July 14, 2016

Always happy with service. I have always had good service at MAG for my awesome 2012 Kia Sorento. Recently with the addition of Brittany as my service rep., I would have to upgr More

by Jamez
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brittany Sturgill
Jul 18, 2016 -

Coughlin Kia of Dublin responded

Thanks Jamez! We're happy to hear that you continue to receive such great customer care with us, and that Brittany has been able to elevate that experience and make you feel so well accommodated. It's wonderful to know that she has gone out of her way to ensure that all of your needs and expectations are met, and that your car is kept in great shape! We appreciate your business and hope to work with you again in the future. Regards, Crown Kia of Dublin

July 12, 2016

Quick and amazing!! Crown is a great dealership to go to and get your car serviced at!!! they were very helpful and very quick. my car was in and out in an hour!! everyon More

by morgan333
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brittany Sturgill
Jul 14, 2016 -

Coughlin Kia of Dublin responded

Thanks for the great feedback, Morgan! We're pleased to hear that you had such a pleasant experience with us, and that it was a quick and efficient process! We appreciate your business and hope to work with you again in the future. Regards, Crown Kia of Dublin

July 12, 2016

oil change I made an appointment for service and when I arrived I was escorted to the office of Brittany Sturgill and she greeted me in a friendly and welcoming More

by 26bill
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brittany Sturgill
June 24, 2016

Fantastic Service Each time i come to Crown Kia to get my sedona worked it is super easy, very friendly, and pretty fast. Alex Greenland and his staff make sure you un More

by pumpkinspice
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex Greenland
June 16, 2016

Service department I had an issue with my car one night on my way home and called kia service dept the next morning. Britaney Sturgill was able to get me in the same day More

by Mouse0211
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brittany Sturgill
Jun 20, 2016 -

Coughlin Kia of Dublin responded

Thanks for the great feedback, Mouse0211! It's wonderful to hear that Brittany was so helpful and attentive, and was able to accommodate you and your situation so quickly. We're glad that she got your car taken care of so efficiently, and that it was an overall pleasant experience! We appreciate your business and hope to work with you again in the future. Regards, Crown Kia Dublin

June 14, 2016

Parts specialist James Spillman is there to help you I went to Crown Kia and saw James Spillman, their parts specialist about heavy duty weather floor mats for my Kia Optima. James was so helpful to me. More

by William Szpak
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Andrijowych, Alex Greenland, Jim Spillman, Johnathan Lyle-Purdy
June 13, 2016

Awesome Experience My experience at Crown Kia was not at all what expected,I truly was not into the looking at vehicles and buying . I would like to go one step further More

by Tammy Szpak
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Johnathan Lyle-Purdy, Steve Looney
June 07, 2016

Excellent dealership Everyone I came in contact with at Crown Kia was kind, friendly, and professional. They were fast and efficient and did not make up things to say were More

by DEE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brittaney Surgill, Mike Mastracci
Jun 09, 2016 -

Coughlin Kia of Dublin responded

Thanks for the 5-star rating, Dee! We're happy to hear that you had such a pleasant service visit, and that you felt well accommodated throughout the process. It's wonderful to know that everyone made you feel welcomed and at ease, and that you got your car back looking fresh and clean! We appreciate your business and hope to work with you again in the future. Regards, Crown Kia of Dublin

May 09, 2016

Amazing A perfect 20 and beyond. I didn't know about a extended warranty until Miss Britney told me how to use one. Thank you so much for everything. More

by Chef22
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brittany Sturgill
May 12, 2016 -

Coughlin Kia of Dublin responded

Thanks for the 5-star rating, Chef22! We're so glad to hear that you had such an excellent experience, and that Brittany was helpful and informative about the details of your warranty. We appreciate your business and hope to work with you again in the future! Regards, Crown Kia of Dublin

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