Coughlin Kia of Dublin
Dublin, OH
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Service I have always been treated politely and with no pressure. They have been gracious in honoring coupons and helping with warranty work. Their estimates I have always been treated politely and with no pressure. They have been gracious in honoring coupons and helping with warranty work. Their estimates for time for work have been accurate. I appreciate the car washes. More
Always happy with service. I have always had good service at MAG for my awesome 2012 Kia Sorento. Recently with the addition of Brittany as my service rep., I would have to upgr I have always had good service at MAG for my awesome 2012 Kia Sorento. Recently with the addition of Brittany as my service rep., I would have to upgrade their service to excellent. She really went above and beyond her regular duties to make sure I was a happy customer. She checked for recalls, arranged transportation for me to pick up my vehicle and she even vacummed my filthy interior. Awesome! Great customer service from a gorgeous woman! who's willing to do the little things that make the big difference. Thanks go out to Brittany and whole service team! More
Quick and amazing!! Crown is a great dealership to go to and get your car serviced at!!! they were very helpful and very quick. my car was in and out in an hour!! everyon Crown is a great dealership to go to and get your car serviced at!!! they were very helpful and very quick. my car was in and out in an hour!! everyone was very friendly and they did an awesome job!! More
oil change I made an appointment for service and when I arrived I was escorted to the office of Brittany Sturgill and she greeted me in a friendly and welcoming I made an appointment for service and when I arrived I was escorted to the office of Brittany Sturgill and she greeted me in a friendly and welcoming manner. She arranged the work promptly, made me aware of other available options, and explained that the Car Wash was down for repairs and that I was welcome to come back any day for a free car wash when it was operational. And that I could call ahead to verify that it was operating. Brittany had a professional and courteous demeanor that was also warm and willing to be of service. The 4 stars is for the dealership; Brittany definitely gets 5 stars. More
Fantastic Service Each time i come to Crown Kia to get my sedona worked it is super easy, very friendly, and pretty fast. Alex Greenland and his staff make sure you un Each time i come to Crown Kia to get my sedona worked it is super easy, very friendly, and pretty fast. Alex Greenland and his staff make sure you understand what is going on and a joy to work with with. Thanks, I will continue to come back More
Service department I had an issue with my car one night on my way home and called kia service dept the next morning. Britaney Sturgill was able to get me in the same day I had an issue with my car one night on my way home and called kia service dept the next morning. Britaney Sturgill was able to get me in the same day, even though I didn't have a prior appointment. They fit me in and fixed my vehicle. She was great to work with and explained exactly what was wrong with my car and the steps they were taking to fix it. More
Parts specialist James Spillman is there to help you I went to Crown Kia and saw James Spillman, their parts specialist about heavy duty weather floor mats for my Kia Optima. James was so helpful to me. I went to Crown Kia and saw James Spillman, their parts specialist about heavy duty weather floor mats for my Kia Optima. James was so helpful to me. He not only help me find exactly what I was looking for, he also went out to my car and help me put the mats in the proper way and help me look over my car. What a great experience I've had with Crown Kia in Dublin! Everyone I've dealt with from Mark in sales to Alex in service, and now James Spillman In parts. Everyone has gone way above and beyond to make me the customer happy. I love both of our new Kia's. I drive the Kia Optima, and my wife has the Kia Sorento. Mark Andrijowych made the purchase of our outstanding beautiful Kia's easy. He was professional, friendly, and just a great guy. Alex the service manager so knowledgeable at such a young age and great service. Alex takes good care of our Kia's. And finally now my interaction with James Spillman, if you need something for your Kia go to Chrome and see James in the parts department! I will tell you that I drive all the way from the Pickerington, Canal Winchester area to buy and have our vehicles service because they know how to treat you as a customer at Crown Kia. You will not be disappointed if you make the trip as far as I do because value, professionalism, kindness, and courtesy are worth the time and effort. I know you will enjoy your experience with Crown Kia the same way I did. More
Awesome Experience My experience at Crown Kia was not at all what expected,I truly was not into the looking at vehicles and buying . I would like to go one step further My experience at Crown Kia was not at all what expected,I truly was not into the looking at vehicles and buying . I would like to go one step further by telling you I had no intention of buying a Kia! I really thought I wanted a Jeep.My husband had purchased a Kia just months before and loved it! So I agree to go and look at a Kia Sorento, that he had already found for me and went crazy about how it had it ALL, well I went and I met Mark Andrijowych which was the first major step, he was not like a lot of Sales Men, which was great because if he would have been a pushy one, I would have not bought a SUV from him. But Guess What I did , because Mark provided me with the information and unbelievable coverage and warranty, the rating on my Sorento was very impressive and the customer service he provides along with Steve and Jonathan exceeded my expectations. So glad I met Mark and he was the Sales gentleman that made it possible for me to feel comfortable with my purchase and knowledge on my vehicle. I have background in the car industry so Believe me when I say, They were the best I have encountered and will look forward to working with them for years to come. Thank you Mark ! You were a true Blessing! More
Excellent dealership Everyone I came in contact with at Crown Kia was kind, friendly, and professional. They were fast and efficient and did not make up things to say were Everyone I came in contact with at Crown Kia was kind, friendly, and professional. They were fast and efficient and did not make up things to say were wrong with my car to cheat me. They also wash your car after service. More
Amazing A perfect 20 and beyond. I didn't know about a extended warranty until Miss Britney told me how to use one. Thank you so much for everything. A perfect 20 and beyond. I didn't know about a extended warranty until Miss Britney told me how to use one. Thank you so much for everything. More