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Coughlin Kia of Dublin

Dublin, OH

3.7
1,002 Reviews

5105 Post Rd

Dublin, OH

43017

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Showing 1,002 reviews

August 12, 2017

Great!! Michael Mastracci and Julio Cruz were great!! They respected my choices and honored their agreement from start to finish. No pressure whatsoever. Refr More

by Mary Kerr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Avery McConnell, Mike Mastracci, Julio Cruz
Aug 14, 2017 -

Coughlin Kia of Dublin responded

At Crown, we like to be that breath of fresh air when it comes to car buying. So glad Mike and Julio were able to make your experience a pleasant one. Regards Crown Kia of Dublin

August 11, 2017

The impossible - POSSIBLE Mark was kind, professional and funny; and committed to getting me out of a horrible deal and in to my new 2017 Kia Soul. Never pushy, like some car s More

by CrystalK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Avery, Mark Andrijowych
Aug 14, 2017 -

Coughlin Kia of Dublin responded

We're glad Mark could get you out of a sour deal and into a great new ride! We hope you're enjoying it! We appreciate your business and we look forward to working with you again. Regards Crown Kia of Dublin

August 11, 2017

Customer Service A friendly and prompt customer service always the standard at this dealership. My service advisor, Alex Greenland, explains everything in detail and More

by Don Moffo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex Greenland
August 09, 2017

used car for my son My son and I met Julio and discussed what car we wanted for my son's first car. Julio didn't have anything at the time, but called me a week later wi More

by father and son
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Julio Cruz
Aug 11, 2017 -

Coughlin Kia of Dublin responded

I can remember going to the dealership with my father then going home so disappointed because they didn't have what we were looking for. We're so glad Julio followed up and got your son into his first car (always the most special). Let your son know the Crown family says congratulations, always buckle up, and no texting while driving. It was a pleasure and we look forward to working with you again. Regards Crown Kia of Dublin

August 03, 2017

Great customer service As always good service with Alex , in and out with my service work.They always wash the car and get out and on my way in reasonable time. More

by jerry s
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex Greenland
Aug 04, 2017 -

Coughlin Kia of Dublin responded

Thank you for your time and feedback. We are happy to hear that your vehicle was back on the road so quickly. We look forward to seeing you again when your car is ready for its next service. Sincerely, Crown Kia Dublin

August 03, 2017

Aug. 3, Service apt. Crown KIA, service dept. is great. Thomas Dick & Alex took very good care of me and my car. This is 3rd Optima. You service is what keeps me coming More

by Dave
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex Greenland, Tom Dick
August 02, 2017

Amazing Customer Service I had a wonderful experience at Crown Kia of Dublin. I worked with Mark Andrijowych. I bought a new 2017 Kia Soul; and it is so beautiful! Working alo More

by ErikaGrove2004
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Avery McConnell, Mark Andrijowych
Aug 03, 2017 -

Coughlin Kia of Dublin responded

Congrats on your new Kia Soul, Erika! We're so pleased to hear that Mark and Avery were so helpful and attentive, and worked together to ensure that all of your needs and expectations were met. It's wonderful to know that you felt so well accommodated, and that you're enjoying your new car! We appreciate your recommendation and hope to work with you again in the future. Regards, Crown Kia Dublin

July 31, 2017

I had a great experience! Working with Julio Cruz was great! He was very understanding of what I was looking for, and helped me make the right decision. I love my new car! More

by LH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Julio Crux
July 31, 2017

Great Services! Love taking my car here. Service is always excellent and fast. Always courteous! Never had any problems! Will continue to bring my car her for service More

by Nurse2121
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex Greenland
Aug 01, 2017 -

Coughlin Kia of Dublin responded

Thank you for your time and feedback. We are pleased to hear that we were able to fix your vehicle, quickly and conveniently. Please contact us again should you have any further issues. Regards, Crown Kia Dublin

July 30, 2017

New Kia We had a very good experience with Julio Cruz . He explained all the differences in the Kias that we looked at ,he also did all he could to get us the More

by Katz48
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julio Cruz
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