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Coughlin Kia of Dublin

Dublin, OH

3.7
1,002 Reviews

5105 Post Rd

Dublin, OH

43017

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Showing 1,002 reviews

April 28, 2021

Kaiwan was very friendly and personable. Helped me with all my questions with patience and made me feel comfortable and welcome. Would recommend him to anyone looking to buy a kia More

by Kaybrown
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kaiwan Jackson
Apr 29, 2021 -

Coughlin Kia of Dublin responded

Thank you for leaving Kaiwan this positive review! We are overjoyed that he could put you at ease and make your overall experience as seamless as possible. It is an honor to have earned your kind recommendation. Please drive safely, and do not hesitate to give us a call if you ever have any further questions or concerns!

April 26, 2021

I bought two new 2018 Kia vehicles from Crown Kia a few years ago. Everything from the purchase experience to the long term care and service (so far no repairs have been required) has been a pleasant and More

by BigBadJohn*1A
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jesse Newland
Apr 29, 2021 -

Coughlin Kia of Dublin responded

We are so appreciative of your continued business, and we are thrilled that we could consistently provide you with the quality service that you so much deserve! We couldn't be more honored by your very kind words, and we look forward to continuing to provide you and your vehicle with our best care in the years to come! Wishing you the safest of travels until we meet again!

April 24, 2021

I came in to get my 2013 Kia Optima serviced for a couple recalls so I had some time to kill so I decided to test drive the new 2021 Kia K5. That's when I met Mark and he answered all the questions I had ab More

by taylordyake
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Andrijowych
Apr 29, 2021 -

Coughlin Kia of Dublin responded

Taylor, We are delighted to hear that Mark took great care of you and made your visit an overall success! We appreciate you confiding in our dealership with your automotive needs, and we congratulate you on your new Kia- on behalf of the entire team!

April 22, 2021

At first, I thought this dealer was top notch. That changed when Jarrod gave me a new car estimate on a new Sorento and he didn't deliver. He told me that he would get the car I wanted from another de More

by ralph
Recommend Dealer
No
Employees Worked With
Jarrod Auten
May 11, 2021 -

Coughlin Kia of Dublin responded

Ralph, The quote you were provided was a good price for the both of us, we could not trade for the vehicle – it’s that simple. You write “I now assume price was an excuse to get me in the showroom because he contacted me and said he was having problems getting the car”….yes, that is what you were told, we could not trade for the vehicle. As has been in the news lately, dealer inventories are significantly depleted as the manufacturers in many cases have temporarily shut down plants due to the global micro-chip shortage. We certainly wish we could of traded for that particular vehicle and apologize(d) that we could not – the pricing parameters we quoted you are the same prices we are selling Sorrento’s for today. Dominick Siclari - GSM

May 11, 2021 -

ralph responded

Then why when i messaged Jarrod and told him to order my vehicle from Kia at the agreed upon price, did he reply that he would continue to look for my vehicle at another dealer? I was willing to wait on the vehicle, but that request was ignored. Your dealership quoted too low. I had other dealers pulling the same scam. I did purchase the vehicle from one of the few honest saleman i came across.

April 21, 2021

Mark Andrijowych assisted me with the lease of my new Kia Sorento. He had excellent customer service and was very helpful with any questions that I had. So glad I chose Kia! More

by kirstenmcc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Andrijowych
Apr 29, 2021 -

Coughlin Kia of Dublin responded

Kirsten, Congratulations on your new Kia Sorento! We are overjoyed that we had the opportunity to work with you as well, and that Mark could be of remarkable assistance to you! We wish you the safest of travels in your new vehicle. Please don't hesitate to give us a call if there is ever anything more that we may help you with in the future!

April 20, 2021

Mark Andrijowych assisted me with the purchase of my 2018 Kia Niro. It was a very good experience, and he answered any questions I had, and if he did not have the answer, he found it out for me. I'm very a More

by jennyshark
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Andrijowych, Dallah Abdelmajid
April 20, 2021

Daniel Harris was helpful as always, got me in and out in a timely manor and made sure to take care of my needs rather than trying to sell me more. Thank you as always Daniel! More

by Samantha Malyuk
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Harris
Apr 20, 2021 -

Coughlin Kia of Dublin responded

Samantha, Thank you for leaving Daniel this 5-star review! We are overjoyed that he could consistently be of assistance to you and get your automotive needs efficiently resolved. Offering thorough and pressure-free service is so important to us, and we will certainly provide you with nothing less in the future.

April 19, 2021

Kaiwan Jackson Was very polite and helpful! He found me a Vehicle to accommodate me and my children he went above and beyond to find what I needed. More

by tykiah36
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kaiwan Jackson
Apr 20, 2021 -

Coughlin Kia of Dublin responded

Congratulations on your new vehicle! We are overjoyed that Kaiwan could make things happen for you and get you into the perfect one! We wish you the safest of travels in your new ride. Please drive safely, and do not hesitate to give us a call if there is ever anything more that he or the team may help you with!

April 18, 2021

The team at Crown went above and beyond in helping me with my purchase. They were never pushy and were always respectful and helpful. Mark Andrijowych was there for me with any questions I had and was v More

by nathansites
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Andrijowych, Dallah Abdelmajid
Apr 20, 2021 -

Coughlin Kia of Dublin responded

Thank you so much for your wonderful review! We are overjoyed that our team could make things happen for you and ensure that your buying experience was an overall success! We wish you the warmest congratulations on your new vehicle. Please drive safely, and do not hesitate to give us a call if you ever have any further questions or concerns!

April 15, 2021

Outstanding customer service!! We will not hesitate to go back and look up Mark Andrijowych to help us when we’re ready to purchase another Kia!! More

by Christie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Andrijowych, Dallah Abdelmajid