Coughlin Kia of Dublin

I went to Kia to "look around" at their used cars, and within days I purchased a new Kia Soul from Kadi Cika. She was knowledgeable, personable, and followed up with details as promised. Never once did I within days I purchased a new Kia Soul from Kadi Cika. She was knowledgeable, personable, and followed up with details as promised. Never once did I feel pressured or obligated, Kadi merely provided information that I needed to determine which kind of vehicle would best suit my lifestyle and requirements, then managed to get the exact model that I preferred, and in the color I preferred, in stock from another dealer by the time I returned from my credit union. I love my new Soul, it is perfect for my needs, and would overwhelmingly recommend this dealership and sales associate to anyone! The staff was patient, the signing went well into closing time, yet they never even seemed impatient to leave for the evening. One of the sales managers even entertained my children so I could go with the sales associate on a final test drive prior to my purchase. Needless to say, even my children recommend Crown Kia! More

We just bought our new 2011 Kia Sorento EX, and were very pleased with the comfortable sales approach Luke Flowers provided. We visited other dealerships before and after Crown Kia, and chose to purchase ou pleased with the comfortable sales approach Luke Flowers provided. We visited other dealerships before and after Crown Kia, and chose to purchase our new vehicle with Crown Kia because of the professionalism they displayed. Luke made the normally annoying car buying process a friendly and enjoyable one for us. We would recommend Crown Kia to our friends. Thank You! More

The use of the dealership's internet pricing saved me a lot of useless time negotiating at the dealership. It was truly a pleasant experience. I also appreciated the vehicles being unlocked on Sunday so lot of useless time negotiating at the dealership. It was truly a pleasant experience. I also appreciated the vehicles being unlocked on Sunday so that prospective customers can look inside vehicles by themselves. More

I had researched several different vehicles online as well as asked around for several different suggestions as to who would be a 'trustworthy' dealership buy from. I went by myself for the first time to well as asked around for several different suggestions as to who would be a 'trustworthy' dealership buy from. I went by myself for the first time to Crown 'just to look' after work one evening a half hour prior to their scheduled time for closing. As soon as I stepped on the lot I was immediately comfortable with the level of customer service and Kadi was very helpful in listening to what I was actually looking for in a vehicle. By the time we test drove my Jeep and went over financing options it was well past closing time, but the customer service was still great. I could not be happier with the amount I received for my trade, as well as with the overall level of service. The level of service has not stopped, I've inquired about a few different accessories/parts to add on and have promptly gotten responses and prices. Could not ask for a better service. I can honestly say I will never drive anything but a Jeep, and I will not shop anywhere but Crown. THANK YOU!!! More

I have dealt with NUMEROUS dealers in the past and I will say without a doubt my experience with Crown Kia and Kirstin was the BEST I have ever experienced. I did an internet search late one night and recei say without a doubt my experience with Crown Kia and Kirstin was the BEST I have ever experienced. I did an internet search late one night and received a phone call from her the next day. Everything she told me on the phone was exactly as it came down while at the dealership. I was given the top dollar for my trade-in and was shown the dealer invoice upon my request which matched with my printout from Edmunds on line. I have made a couple of trips back to Crown for parts (mud flaps, bug shield) and cannot be more pleased with the service and courtesy with which I was treated. I have recommended Crown Kia and specifically Kirstin to many people who are car shopping and when I am ready to buy another vehicle, I will head to Crown Kia first. More

This was my first time buying a new car on my own. I was thinking that the experience was going to be unpleasant because of all the stories you hear about over zealous sales people. I must say that my expe thinking that the experience was going to be unpleasant because of all the stories you hear about over zealous sales people. I must say that my experience at Crown Kia with Salesman Jeffery Henderson was very pleasant. He knew the product and explained everything in detail leaving me with no questions regarding my purchase. I am very pleased!! My neighbor is preparing to purchase a new car and I told him about my purchase from Crown Kia and the great service I received from Mr. Henderson. Everyone at the dealership was friendly and greeted me with a smile. Mr. Henderson was prompt, friendly and extremely knowledgeable about the vehicle he sold me. I look forward to doing business with Crown Kia regarding all of my future vehicle purchases More

This was my first car buying experience! I have heard some true horror stories about car salespersons and their tactics. I don't understand why everyone is so worried about car shopping. The experience some true horror stories about car salespersons and their tactics. I don't understand why everyone is so worried about car shopping. The experience I had with Kadi and Crown Kia was not like anything I had read or heard. I could not have asked for a better experience. Everyone I met and dealt with were extremely professional and personable. I am the type of person that does not settle for less than perfect customer service!! I will (and already have) recommended Crown Kia and Kadi to people I know. My next vehicle will be a Kia and purchased at Crown (not that I am going to be looking anytime soon)! I love, love, love my Soul! Oh Yeah! I was pleased that not one single person was "pushy" with me. They let me make the decision instead of trying to make the decision for me. That is why I recommend others to buy from Crown Kia. My husband is not yet shopping for a new car BUT in the near future we will be contacting Kadi =) -Kristina More

Kadi was prompt with the request over the internet. She was very professional and followed up several times. She was able to answer all my questions and has been very helpful even after we purchased our v was very professional and followed up several times. She was able to answer all my questions and has been very helpful even after we purchased our vehicle. She was great to work with and will recommanded her to anyone that is interest in purchasing a vehicle. More

Crown Kia is VERY pleasant to deal with! No high pressure sales. Friendly, motivated sales people who seem to care about their customers. I would recommend Crown as a first stop for those in the m pressure sales. Friendly, motivated sales people who seem to care about their customers. I would recommend Crown as a first stop for those in the market for a new vehicle in the Columbus area. Kadi Cika was the sales person that I worked with, she was outstanding! Knowledgeable, friendly and very patient! More

We loved working with Kady. It made our car buying experience much nicer than we had expected. We got prompt service and good communication from her. We also felt that the price was reasonable. We w experience much nicer than we had expected. We got prompt service and good communication from her. We also felt that the price was reasonable. We would recommend this dealership and sales person to anyone. More