Coughlin KIA

Our experience with Kia and Jim Miller Was a good experience. Jim Miller took really good care of us. The paper work went smooth and fast. We drove away happy customers. Thank you Jim and K Was a good experience. Jim Miller took really good care of us. The paper work went smooth and fast. We drove away happy customers. Thank you Jim and Kia More

Excellent!!! Working with Jim Miller at this dealership was the best decision I made while purchasing a vehicle. He worked hard to get me the best deal possible fo Working with Jim Miller at this dealership was the best decision I made while purchasing a vehicle. He worked hard to get me the best deal possible for new car and my trade in, and he made sure I was in love with my new car! More

Returning Customer and will remain as a returning customer Excellent customer service. This is my 7th vehicle I have purchased from a Coughlin dealership. It all started with a 1990 GMC K1500 Stepside pickup a Excellent customer service. This is my 7th vehicle I have purchased from a Coughlin dealership. It all started with a 1990 GMC K1500 Stepside pickup at the Circleville store up to my most recent purchase of a 2013 Kia Sorento EX Limited from the Newark store. Matt Dillon is my go to person in dealing with vehicles, he is straight forward and helps in the process as much as he can. Matt directed me to Jim Miller for this most recent purchase and combined they made the process as painless as possible and extremely accommodating due to my work schedule. I was finishing up completing the financials and when I was done I stepped outside to discover Jim helping my wife in programming our new vehicle for the Bluetooth cell phone. Any other dealership would have let us try to figure it out ourselves, but Jim went above and beyond and made sure we were happy with our purchase. Jim reassured us that if we have any questions to just call him and he will try to assist us, and I have no doubt he will prove to be a man of his word. More

Great service! I have purchased and had my vehicles serviced with this dealership. They provide excellent customer service. They explain any recalls, all service req I have purchased and had my vehicles serviced with this dealership. They provide excellent customer service. They explain any recalls, all service requests and what has been done or needs to be addressed. If there are any concerns or questions they answer them quickly! In addition, they ask for feedback on how they are doing and contact you for further review if necessary. The ease of setting an appointment to drop off and pick up. Great service department to work with. More

Recall Repair Thank you, you all did an awesome job on the recall repair. On time getting me in the shop and out of the shop!! I appreciate the service department b Thank you, you all did an awesome job on the recall repair. On time getting me in the shop and out of the shop!! I appreciate the service department being sensitive of my time too! More

Love my 2016 Kia Soul I recently purchased my new 2016 KIA Soul from Coughlin KIA in Newark, Ohio, and it is so fun to drive and great on fuel. I recently purchased my new 2016 KIA Soul from Coughlin KIA in Newark, Ohio, and it is so fun to drive and great on fuel. More

VERY PROFESSIONAL & EXCELLENT CUSTOMER SERVICE! I have been purchasing my cars and leases from Jim Miller for the last 40 years...he has always been responsive to my needs and played none of the typ I have been purchasing my cars and leases from Jim Miller for the last 40 years...he has always been responsive to my needs and played none of the typical sales gimmicks you find with most car dealerships. When I am ready to trade cars, I call Jim; I tell him what I am interested in, he listens...then makes it happen. I have also sent many of my friends and colleagues to him; and, they have received the same professional treatment and become his regular repeat customer. If a service or warranty issues arises and I question whether I'm being treated professionally by the relevant personnel, I call Jim and he handles it by cutting through the red tape and reduces any inconvenience that the issue causes me. THANKS JIM, once again you have made this experience of purchasing a car WONDERFUL and EXCITING! Rest assured, I will be back when I need a vehicle. Dr. DEM More

Very disappointed in service. This is our second KIA and we were anticipating purchasing another in the not too distant future. We recently tried to replace the tires on my 2008 K This is our second KIA and we were anticipating purchasing another in the not too distant future. We recently tried to replace the tires on my 2008 Kia Sorento at a tire franchise, and discovered that the "wheel lock" tool had never been replaced the last time we replaced the tires. Husband called Coughlin who will replace the tires but will not sell or otherwise make available the wheel lock tool. This is a SAFETY issue - what happens when there is a flat and we can't remove the tire?? Very disappointed. More

perfect I walked in on Friday night at 5:55 pm and they closed at 6pm. Jim was wonderful and sstayed late with us and 2 other customers and made the sales. I walked in on Friday night at 5:55 pm and they closed at 6pm. Jim was wonderful and sstayed late with us and 2 other customers and made the sales. The Kia I have wanted since the soul came out was on the lot and it was everything that I wanted......thank you More

Thanks Jim Miller Thanks so much for helping us with our Soul. Other than having to wait for awhile because you were busy the process was painless and fast. This has Thanks so much for helping us with our Soul. Other than having to wait for awhile because you were busy the process was painless and fast. This has been the best car buying experience I have ever been through. Thanks again. Harriet and Harley Knipp More