Coughlin Hyundai
Heath, OH
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A pleasant, painless experience. I was having a bad two days - I found out my car was dying and I was very overwhelmed. I then went to Coughlin Hyundai and bought a new 2015 Sonata. I was having a bad two days - I found out my car was dying and I was very overwhelmed. I then went to Coughlin Hyundai and bought a new 2015 Sonata. I worked with Shawn Fosnaugh, with whom I've actually worked before. He was very pleasant to work with and made the process painless. He was able to work with the finance department to get my financing where it needed to be for my budget, and I actually had a pleasant interaction with the gentleman in the finance department. I would highly recommend working with these two individuals, as well as buying from Coughlin Hyundai. More
Great customer service! I came in with my mother to buy a beautiful 2011 Hyundai elantra! Shawn Fosnaugh was very helpful and he made the process easy for us! I would highly I came in with my mother to buy a beautiful 2011 Hyundai elantra! Shawn Fosnaugh was very helpful and he made the process easy for us! I would highly recommend seeing Shawn at this dealership More
wonderful!!! Thanks to Sean F my month of searching for a car, is finally over. Thank you so much for your hard work, and your business, I most deffintly recommend Thanks to Sean F my month of searching for a car, is finally over. Thank you so much for your hard work, and your business, I most deffintly recommend him, he's a very nice, funny, entertaining guy, and my car is wonderful! More
"Customer Service #1 with Shawn Fosnaugh" I wanted to buy a car for my mother in law. At 88 years and living on social security, she couldn't afford one. I needed a dependable, inexpensive car I wanted to buy a car for my mother in law. At 88 years and living on social security, she couldn't afford one. I needed a dependable, inexpensive car for her. I called about a little Accent, and Shawn Fosnaugh immediately set it up for me to see it. It was perfect for her, and Shawn got me a great deal. He took care of everything for me, and made it a pleasant experience. Also, she LOVES the car. When you go to Coughlin Hyundai, make sure you ask for Shawn Fosnaugh. He will take wonderful care of you. Sara D More
"Great experience with salesman Caleb" We have been thinking a long time about getting a new car to replace my husbands chevy truck. We were teetering between getting a Camry and the Sonat We have been thinking a long time about getting a new car to replace my husbands chevy truck. We were teetering between getting a Camry and the Sonata. I always read reviews from former customers and Coughlin had the best reviews from all the car dealerships. They weren't wrong, we were treated with the utmost respect and our salesman Caleb H. was great. We had called him before coming in and he was prepared for us and had two cars ready for us to look at. We bought one of them that night. He listened to what we wanted and didn't try to push things on us that we didn't want. The financing department was awesome and explained things very thoroughly. I would definitely go back to them for any future car purchases. Thank you all again it was a great experience. Can't leave this out, our salesman Caleb had some awesome tattoos with great background stories. He made us feel right at home. Bonnie0314 More
Great customer service from Joby Wells! We had to get a car after ours was totaled in an accident. Last thing we wanted to do was look for a car the week of Christmas. Joby Wells made it a We had to get a car after ours was totaled in an accident. Last thing we wanted to do was look for a car the week of Christmas. Joby Wells made it a great experience. We didn't know what we wanted, but he was patient as we test drove more cars than I care to admit! With two young children, this could have been a painful process, but it wasn't. We came home with a wonderful car for our family, confident about our purchase, and high recommendations for Joby and everyone at Coughlin Hyundai! We will continue to take our vehicles there for service and maintenance! More
No Loaner cars available We bought my son a sonata. On his way home from South Carolina his check engine light came on. We took it to this dealership because it was still unde We bought my son a sonata. On his way home from South Carolina his check engine light came on. We took it to this dealership because it was still under warranty. They turned it off and said it was nothing. It came back on before we got home. We took it back and they said it would take a week to get the part and then they would have to send it to California. My son had to return to South Carolina for his teaching job and took my car. We have asked for a loaner they said none were available. How are we suppose to be with out a car for this lengthy period. After another request they did give us a loaner car. More
Purchase of our 2015 Sonata My wife and I have purchased our last two Hyundai Sonata's at Coughlin. We always have a good experience and the service department is great to deal My wife and I have purchased our last two Hyundai Sonata's at Coughlin. We always have a good experience and the service department is great to deal with also. We would recommend Coughlin Hyundai to anyone! The salesman we worked with buying our 2015 Sonata was great also! More
What a crazy day! Wednesday, May 21st. we went to Coughlin Hyundai for a scheduled oil change and while waiting, we went over to check out the new cars. We are leasing Wednesday, May 21st. we went to Coughlin Hyundai for a scheduled oil change and while waiting, we went over to check out the new cars. We are leasing, so we asked is it possible to trade up if we still have 6 months on our current lease? They said yes, let us see what kind of deal we can offer you. We were driving an Elantra Limited, getting excellent mileage, but it was going to need some things done that would cost us out-of-pocket. We were very shocked to be told they could move us up to a 2014 Sonata and our payment actually went down by a couple of dollars per month! We were very pleased and picked up the car 2 days later. What a deal!! We may sacrifice a few mpg, but a but more roomy inside, so we are very happy. Thank you Hyundai sales crew. The Martins More
Overall Awesome Experience! We chose this dealership after learning that a friend of ours was a salesman there, Wayne Carr. We had 3 dealerships to visit, and we never made it t We chose this dealership after learning that a friend of ours was a salesman there, Wayne Carr. We had 3 dealerships to visit, and we never made it to any other...there was no reason to. Wayne was honest about not having handled a lease as of yet, but his manager, Becky Lancia, patiently educated/informed us together. We took a day to consider the deal & returned on the third day & met Joe Eippert in the Finance Dept., who was very prepared to close our deal. We were introduced to Audra in the Service Dept., and had the routine, no cost maintenance plan explained to us. More