Coughlin Hyundai
Heath, OH
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A Positive Experience All employees are kind, respectful, and very helpful! No high pressure salesmanship! Totally painless!!! Immaculate environment and all questions a All employees are kind, respectful, and very helpful! No high pressure salesmanship! Totally painless!!! Immaculate environment and all questions answered. Very happy with the overall experience. More
Review Staff was friendly. Jackson from finance was the best and joked and made the process painless. I was scared to get a new car but they really helped me Staff was friendly. Jackson from finance was the best and joked and made the process painless. I was scared to get a new car but they really helped me with every aspect and made my dreams come true More
Top Notch Coughlin This was an amazing experience and I am over the moon about this car I got. It drives like it was meant for me and as soon as I test drove i knew it w This was an amazing experience and I am over the moon about this car I got. It drives like it was meant for me and as soon as I test drove i knew it was mine! More
Service Departmen Took 2012 Genisis in for a/c issue. It was checked, coolant with dye added and $170 and I was out the door. Month later, not properly cooling again a Took 2012 Genisis in for a/c issue. It was checked, coolant with dye added and $170 and I was out the door. Month later, not properly cooling again and transmission was acting up. I have the certified used vehicle wrap around contact that covers almost everything for 10 years/100,000 miles. I have 66,500 miles on it and gave them the contract to review. Was told the condenser was cracked on a/c and warranty wouldn't cover it. They wanted over $600 to repair it. I told them I wasn't doing that right now. Then they said an adaptive valve needed reset on transmission. So, $117 later, I'm out the door again. Transmission was worse than it had been. Called them. They said it needed to relearn. Called the warranty dept, told them the whole story, and they told me the condenser is covered, even if it's cracked, and they were not contacted by service dept. to even check. They asked if I get post service surveys and I told them I don't. They found that very unusual. They told me I might want to get another service advisor, so my car is going to Columbus next week and after many years of doing business with them, I'm done. This car is a CPO and I have put only 11,000 miles on it since I bought it. I should not be having all these issues. More
Great The dealership was friendly fast and easy to work with I got what I wanted they gave me plenty of options they even pulled multiple cars up so I can l The dealership was friendly fast and easy to work with I got what I wanted they gave me plenty of options they even pulled multiple cars up so I can look at them side-by-side it was a very good experience More
Bought two No pressure and great value. They took the time to get us a great deal and to teach us about the car. The finance department also worked with us. No pressure and great value. They took the time to get us a great deal and to teach us about the car. The finance department also worked with us. More
Bought two Elantras We bought two new cars for our son and daughter. The experience we had at the dealership was outstanding. Our salesman Chip did a great job of meeti We bought two new cars for our son and daughter. The experience we had at the dealership was outstanding. Our salesman Chip did a great job of meeting our needs. More
Very satisfied Everyone was wonderful, and made it an easy decision to stay at their dealership. They were all very knowledgeable and helpful. We were going to look Everyone was wonderful, and made it an easy decision to stay at their dealership. They were all very knowledgeable and helpful. We were going to look elsewhere as well to explore our options but quickly realized there was no need to! More
Buying a Santa Fe Sport the easy way! As a 2nd time buyer at Coughlin, Tom Willard and staff showed me how painless and actually enjoyable car buying can be and should be. No stress, no ga As a 2nd time buyer at Coughlin, Tom Willard and staff showed me how painless and actually enjoyable car buying can be and should be. No stress, no games, get the car you want and feel good about the experience. That's why I come back! Thanks! I love my Sante Fe Sport! More
Great Experience . . . once again! I am so pleased and thankful to do business with Coughlin Hyundai for a 4th time in 6 years. They make the car buying/leasing process quick and easy, I am so pleased and thankful to do business with Coughlin Hyundai for a 4th time in 6 years. They make the car buying/leasing process quick and easy, which is much appreciated due to busy schedules. It is highly evident they value their customers and do whatever it takes to meet the customer's needs. It's a pleasure to do business locally with this company! More