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Coughlin Ford of Pataskala

Pataskala, OH

4.9
120 Reviews

9800 Worthington Rd

Pataskala, OH

43062

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Showing 120 reviews

September 07, 2016

Must be allergic to money Can't get help when I arrive. No return phone calls. If you are not going to attempt to sell to a new customer then put some prices on your vehicles. More

by Bryan
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
None tried
Sep 08, 2016 -

Coughlin Ford of Pataskala responded

Bryan, we are very sorry to hear that you were unable to find help when you were on the lot looking for a new car. We pride ourselves on being able to help each and every customer find exactly what they were and answer any questions they may have as soon as they arrive. I will be sending you a private message with contact information to get this resolved!

June 13, 2016

Best car buying experience! June 10 2016: George Smith and the other sales staff were terrific. Very good people! They gave me a really great price on a 2016 Expedition and wer More

by Mark
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Smith
Jun 14, 2016 -

Coughlin Ford of Pataskala responded

Mark, I am glad that we were able to create a productive and fun buying experience for you!! Nice choice on the new Expedition with tons of passenger and cargo space! Come back and check out or Service Department for convenient quality work. -Jason Hensler Coughlin Automotive

May 24, 2016

Great Experience We were completely satisified with our buying experience. Our salesman Matt Smith was very friendly,very professional and did a great job answering ou More

by ray
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Smith
May 24, 2016 -

Coughlin Ford of Pataskala responded

Ray, What a great review of Matt and Jay! Thank you for taking the time to review the fantastic group of guys at Coughlin Ford. Enjoy your new vehicle and make sure to come see us for service. -Jason Hensler Coughlin Automotive

May 06, 2016

JEFF CAVENDISH BESY EXPERIENCE WE HAVE EVER HAD IN PURCHASING A NEW VEHICLE. MR. CAVENDISH WENT ABOVE AND BEYOND FOR US. CUSTOMER SERVICE ALL AROUND WAS EXCELLENT. More

by 350 FOR PAP
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
JAY IN FINANCING, Jeff Cavendish
May 06, 2016 -

Coughlin Ford of Pataskala responded

Thank you so much for the wonderful review of Jeff Cavendish and Coughlin Ford! I would have to agree that it is a pleasure working with Jeff and the team over in Johnstown. Enjoy your new ride and come back any see us for service! -Jason Hensler Coughlin Automotive

March 23, 2016

Best car buying expeirence I have ever had! I leased a new Ford through Coughlin yesterday and have to say this is, by far, the most positive, seamless car buying experience I have ever had. The More

by sara80
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jay Casto, Tim Weilbacher, Tracy Mitchell
Mar 23, 2016 -

Coughlin Ford of Pataskala responded

sara80, Thank you so much for leaving a wonderful review for Coughlin Ford! A positive and seamless transaction is what we strive for every time. Tim and Jay will be excited to read this and your recommendations are much appreciated:) -Jason Hensler Coughlin Automotive

February 10, 2016

Wonderful customer service!! Jeff was absolutely wonderful to work with us. He went above and beyond what we have ever experienced from any salesman/dealership . The kindness and More

by Wendyf
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Cavendish
Feb 18, 2016 -

Coughlin Ford of Pataskala responded

Wendy, What a wonderful story and surprise for your son! Thank you for allowing us to help you make his dreams come true and taking the time to write this review. Jeff will be very happy to read this! -Jason Hensler Coughlin Automotive

January 05, 2016

2016 Ford Escape Second time buying a vehicle from Coughlin. Met Jeff Cavendish first time. Called him up and told him what I was looking for. He had it in stock and w More

by rsj45623
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Cavendish
Jan 05, 2016 -

Coughlin Ford of Pataskala responded

Rick, 100% customer satisfaction is outstanding!! You made an example out of "Car buying can really be a breeze". Thank you for making the trip to Coughlin Ford of Johnstown! -Jason Hensler Coughlin Automotive

January 05, 2016

Positive service experience Had a simple recall handled by Coughlin. They made the scheduling and appointment seamless. The work was done on a timely basis and all if the staff More

by Mary C
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cashier
Jan 05, 2016 -

Coughlin Ford of Pataskala responded

Mary C, Thank you for your wonderful review of Coughlin Ford of Johnstown! I am glad to know everything went well with your recent service experience:) -Jason Hensler Coughlin Automotive

December 30, 2015

End of Year DEAL Honest,straight forward deal with lightning fast financing. No high pressure for extras. All options explained, but the items we choose were the extr More

by I want a DEAL!
Recommend Dealer
Yes
Employees Worked With
Shawn Hubbard, Jay Shepler
Dec 30, 2015 -

Coughlin Ford of Pataskala responded

I want a DEAL! (Love the screen name), Thank you so much for the 5 star review of Shawn and Jay. I am glad that you caught the "End of the Year" Deals we are having! Happy New Years and enjoy your new ride. Thank you, Jason Hensler Asst. Manager Coughlin Customer Care

December 29, 2015

2nd expedition same dealer your experience*: Great dealership! everybody was very upfront and quick to service our needs. This was our second SUV bought here. We are Johnstown r More

by Mbyrnes
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shawn Hubbard, Jay Shepler
Dec 29, 2015 -

Coughlin Ford of Pataskala responded

Mike and Carolina, Thank you so much for this WONDERFUL review of our Johnstown location. I am thrilled that we share the same values and want to continue to grow the community. We need more people like you in this world:) Have a great New Years!! Thank you, Jason Hensler Asst. Manager Coughlin Customer Care

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