Coughlin Ford of Pataskala

Bought new vehicle Our experience could not have been better. They got the vehicle my wife wanted. The price was right. The delivery outstanding. The help with financing Our experience could not have been better. They got the vehicle my wife wanted. The price was right. The delivery outstanding. The help with financing made everything flow so easily. Will definitely get our next vehicle from them. More

nothing major so far, just oil changes The oil/filter service was performed well. But I also asked them to assess the remaining brake pad life. The report returned to me said "good", with n The oil/filter service was performed well. But I also asked them to assess the remaining brake pad life. The report returned to me said "good", with no numerical detail. After leaving, 45 minutes later, service man called me to try to explain. Even after looking up my service history, he was unable to give me an understandable assessment of the pad thickness. More

Excellent!! Really loved the respect and attention of the our sales agent, Matt! Honest, upfront, and respectful of what I wanted in my vehicle. Knew what I was Really loved the respect and attention of the our sales agent, Matt! Honest, upfront, and respectful of what I wanted in my vehicle. Knew what I was looking for! More

Good. Service manager took care of my truck Fix my truck. Just like he said. Got it in and took care of it i. One day . Very nice. Great guy . Good dealership thank YOU Fix my truck. Just like he said. Got it in and took care of it i. One day . Very nice. Great guy . Good dealership thank YOU More

I ACTUALLY HUGGED THE SALES PERSON BEFORE WE LEFT! My husband and I left Coughlin Ford of Johnstown as VERY HAPPY CUSTOMERS! They were SO MUCH MORE HONEST than another dealer that we went to. This wa My husband and I left Coughlin Ford of Johnstown as VERY HAPPY CUSTOMERS! They were SO MUCH MORE HONEST than another dealer that we went to. This was the very FIRST time that I purchased a vehicle so easily and had absolutely NO buyer's remorse after the sale! Jake Morgan and Jay were so very honest and helpful. I was so surprised at the wonderful service that we received that I actually gave Jake a hug before we left - who does that with a car salesperson??? Me, because I was totally thrown back with the expertise, HONESTY, and integrity of every single rep that we encountered at Coughlin Ford of Johnstown. I want everyone to know what a "different kind of car sales company Coughlin Ford of Johnstown is" - awesome! My husband and I purchased a beautiful Ford F150 and we are totally happy about our purchase! More

Repeat customers beware I had purchased several vehicles from this dealership and this last time I went in there to purchase another vehicle they low balled my trade and the I had purchased several vehicles from this dealership and this last time I went in there to purchase another vehicle they low balled my trade and the trade came from them only 6 months ago.they tried telling me my trade was not worth any more.then the vehicle I wanted they were so money Hungary they let the deal go for only a $1000.00.You would think as a repeat customer a d Being that close they would went ahead and kept me happy and done the deal instead they chose to show me repeat customers mean nothing to them all there interested in is there greed for money no matter how many vehicles you buy from them.i would not recommend anyone go back to this dealership for any vehicle because like me the first vehicle will go good but the more you return the worse it is for you the customer and the better it is for them.they Will tell you there fair but after going else where I was able to get a much better price on my trade In and on the vehicle I ended up purchasing. More

Great Purchase Experience (Dec2017) Found a truck I liked on-line and began a dialogue with Jake, my salesman. He was fantastic to work with a we quickly closed on a price I found accep Found a truck I liked on-line and began a dialogue with Jake, my salesman. He was fantastic to work with a we quickly closed on a price I found acceptable. He had the truck brought to my home, since I lived 90 miles away. I was able to evaluate the truck and even sent it back for some minor fixes. Everything was handled professionally and courteously. The truck was redelivered a couple days later. The delivery drivers were even great - true ambassadors for this dealership Could not be happier with the experience, would do business with them again, and recommend them. More

Excellent customer service Shawn Hubbard and I talked and emailed back and forth before I drove to the dealership in Johnstown, Ohio from Mount Vernon, Ohio. Shawn was very kno Shawn Hubbard and I talked and emailed back and forth before I drove to the dealership in Johnstown, Ohio from Mount Vernon, Ohio. Shawn was very knowledgeable and extremely helpful throughout the process! He was great and answered all my questions and treated us (my family and I) with the utmost respect! More

I really enjoyed you helping me get the explorer I wanted. I wanted a Ford Explorer and Matt sent me E mails of some and a found 1 I really loved and wanted and he worked hard to get me the 1 I wanted I recomm I wanted a Ford Explorer and Matt sent me E mails of some and a found 1 I really loved and wanted and he worked hard to get me the 1 I wanted I recommend Matt Smith highly. More