Coughlin Ford of Pataskala

Friendly staff, Service Manager Vic is a great guy, very satisfied with service I received. Work was done very well and professionally I will have my vehicle serviced there again satisfied with service I received. Work was done very well and professionally I will have my vehicle serviced there again More

They charged me to program and cut an aftermarket remote/key. They let me pay and leave without telling me that the programming didn’t work remote/key. They let me pay and leave without telling me that the programming didn’t work More

I will never buy another Ford again thanks to Ford Coughlin. I bought a 2019 Ford Fiesta in November 2019. I bought an internet special but when I got to the dealership they had sold it to someone e Coughlin. I bought a 2019 Ford Fiesta in November 2019. I bought an internet special but when I got to the dealership they had sold it to someone else. It took them forever to find me another car. Then I was in an accident and the Gap Insurance I bought refused to pay for anything on my repair. Ended up having to pay for most of the repair out of pocket. After I fixed the car and driving it for 5 months I started having issues with losing antifreeze. Come to find out I may have a blown head gasket. The service department blamed the issue on the accident so Ford could get out of covering under my warranty. They quoted me over $7,000 dollars to replace the engine. So now basically I have a car that I purchased from them 15 months ago that is nothing more than a hunk of metal. On top of that every time I took my vehicle in for service they were rude and arrogant and talked down to me. Because of this experience with Coughlin Ford in Pataskala Ohio I will never buy another Ford in my lifetime or my children’s or grand children’s lifetime More

When I was looking for a new truck, Carl was fantastic. Carl kept telling me a 250 diesel would be plenty of power for my camper, but I kept insisting on a 350. He pointed out every stat , and dollar b Carl kept telling me a 250 diesel would be plenty of power for my camper, but I kept insisting on a 350. He pointed out every stat , and dollar but I went with 350. Point is, I never , ever felt I was being sold more than I needed. Carl did everything to save me 15,000. I want what I want. I told everyone to buy a car from him. More

Brand new 70,000 dollar truck and I screw up the tailgate. I called and they had me in asap, ordered the part, and fixed in asap. No charge. Great service tailgate. I called and they had me in asap, ordered the part, and fixed in asap. No charge. Great service More

I needed a duplicate key for a 2011 Ranger. I had a pair of aftermarket keys that were reviewed as a good option. Billie was very helpful in going through getting my key programmed, but there were problem of aftermarket keys that were reviewed as a good option. Billie was very helpful in going through getting my key programmed, but there were problems. The first was that Ford has a set limit on how many duplicate keys can ever be made, so my keys wouldn't program. She ordered me a Ford key, and I had to come back a second time. This time the key got programmed (after over-riding the Ford limit), but my after market key was still no good. In the end, a lot of time and $128 simply for a duplicate key. I am probably not going to buy Ford products after this. More

Ripped me off on $500 military discount and $80k truck vibrates because of bad tires that they refused to replace. DO NOT do business with them you won’t be satisfied vibrates because of bad tires that they refused to replace. DO NOT do business with them you won’t be satisfied More

When I arrived at the service center I was told that there would be no charge for my service. When I got ready to leave, it was suddenly sixty dollars. I don’t think I will have more dealings with Cough there would be no charge for my service. When I got ready to leave, it was suddenly sixty dollars. I don’t think I will have more dealings with Coughlin. More

Great transaction. Smooth , easy, and relaxed. Matt smith was a pleasure to work with and Brian handled the paperwork with ease. Exellent selection and knowledgeable staff. was a pleasure to work with and Brian handled the paperwork with ease. Exellent selection and knowledgeable staff. More

I’ve bought a lot of vehicles over the last 40 years, no buying experience was better than w/ Tim at Coughlin Ford for a 2020 F150. The whole staff seemed very nice and friendly. buying experience was better than w/ Tim at Coughlin Ford for a 2020 F150. The whole staff seemed very nice and friendly. More