Coughlin Chevrolet Buick GMC of Newark
Newark, OH
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Salesman did a great job! Finance guy not so much. He failed to send the purchase order to loan lady in 30 minute window he said he would. It took over 2.5 hours and a phone Finance guy not so much. He failed to send the purchase order to loan lady in 30 minute window he said he would. It took over 2.5 hours and a phone call to get it done. And wouldn't send info to my insurance agent. More
I was very pleased how quickly the sales and finance were able to get me into my new vehicle..They were both very. knowledgeable and very considerate. I am very happy with my purchase. able to get me into my new vehicle..They were both very. knowledgeable and very considerate. I am very happy with my purchase. More
Recently I had major repairs done to my 2012 Malibu including brakes, rotors, hub bearings and tires. The service advisor, Brad Richards, was very courteous and helpful. The difference in the car is including brakes, rotors, hub bearings and tires. The service advisor, Brad Richards, was very courteous and helpful. The difference in the car is remarkable--it drives like a new car!!! I truly appreciate the high quality of the service. More
I took my car in for normal maintenance. Got in right away. They have a nice comfortable area to wait in. I was in and out . The guys were very courteous and efficient. away. They have a nice comfortable area to wait in. I was in and out . The guys were very courteous and efficient. More
Took in for recall on air bag passenger side:Emailed Bo Took in for recall on air bag passenger side: Emailed Bo Ewing this 2 days ago when he emailed "how was service?". Not good! The glove box do Took in for recall on air bag passenger side: Emailed Bo Ewing this 2 days ago when he emailed "how was service?". Not good! The glove box doesn’t line up like it did! Took it back and the counter guy said sometimes that happens. Told him I wasn’t satisfied with that so he got a mechanic who said that’s the way it was before. So I asked if he worked on it. He said no, but they all are like that. Well, I think they are he said... Mine wasn’t! Still no reply after email sent to Bo @ 9:14am 11/1 - Now 6pm 11/2 More