Coughlin Chevrolet Buick GMC of Newark

Thanks Jim! You did a geat job, and I am enjoying my new Kia. Will see you in a few years for my next car Kia. Will see you in a few years for my next car More

The most pain free and pleasant car purchase I have ever done. I made an offer over the internet received a counter offer from Tyler and the next thing you know we had a deal. Tyler was great to work with, done. I made an offer over the internet received a counter offer from Tyler and the next thing you know we had a deal. Tyler was great to work with, none of the typical run around stuff I've had to endure at other dealers and for the Prius I wanted Coughlin had a much better selection than all of the dealers in Columbus (where I live) they also had the exact color and model I wanted. Due to my work schedule I couldn't complete the deal until the following week, when I got there the car was ready for me, clean with all mats installed and fueled with a full tank not just five gallons like the last car I bought. After completing the paperwork on my trade-in Tyler installed my plates onto the new car and all that was left was the financing. There were other customers ahead of me waiting to complete their financing so I had to wait my turn, and even that was enjoyable. We were kept engaged in conversation and just generally entertained by nice people that made us feel welcome. Overall I would not hesitate to buy from Coughlin again. More

Upon my better half and myself stopping at the afore said dealer to look at what used vehicles they had to offer within a few minutes of looking Jim Miller walked out to us and asked if we had any question dealer to look at what used vehicles they had to offer within a few minutes of looking Jim Miller walked out to us and asked if we had any questions about which one or ones we were interested in. Jim answered our questions without hesitation. He answered our questions in a very courteous and knowledgable and honest way. We have dealt with other salesmen over the years that had dollar signs in their eyes and had an attitude of wanting to push us into a decision, but not Jim he let us make a decision without being pushy. In turn we felt we didn't meet a salesman we met a friend that is dedicated to what he does. We did in fact purchase a vehicle that evening and returned the next morning and purchased a second vehicle. I can assure you that we made our decision do to Jim and the quality of the vehicles. Upon meeting some the other staff and their dedication you and they should be proud of yourselves and proud of Jim Miller. From us to you, Jim and the rest of the staff, a Hearty Pat On The Back! I assure you we will be back in the future when the time comes for another vehicle. More

Jim was very laid back and knowledgable about our Rio. At no time did we feel pressured or rushed to make a decision. That helped us make the decision as to what car to buy and dealer to use. He was abl At no time did we feel pressured or rushed to make a decision. That helped us make the decision as to what car to buy and dealer to use. He was able to find exactly the car we wanted even though it took some hunting to find (in another state)! Overall, we had a great experience. More

We had a great experience with buying our new 2012 Toyota FJ Cruiser and will be back for our next car purchase. Haven't been able to take the FJ off road yet but can't wait to do so. FJ Cruiser and will be back for our next car purchase. Haven't been able to take the FJ off road yet but can't wait to do so. More

I called ahead of time to check the availability on a car and it was there so i told shawn I was coming down and he held it for me even though there were other inquiries. He was very friendly and worked with and it was there so i told shawn I was coming down and he held it for me even though there were other inquiries. He was very friendly and worked with me on the price as well. He explained everything clearly to me and asnwered all of my questions. I would highly recommend talking to Shawn for any of your car needs. Great experience. More

Everything was good. Tyler was very professional and easy to work with, a good communicator. Jeremy answered all our financing questions and we were happy with the rate. to work with, a good communicator. Jeremy answered all our financing questions and we were happy with the rate. More

Everyone we worked with was extremely helpful. Chris Sheridan went above and beyond what we expected in going through the specifics of how our Prius worked well after the dealership had closed. Sheridan went above and beyond what we expected in going through the specifics of how our Prius worked well after the dealership had closed. More

There was a delay in getting the car, due to a misunderstanding by the salesman about the clear coat film. Then the clear coat film had a bubble and had to be redone. The wait to see the fina misunderstanding by the salesman about the clear coat film. Then the clear coat film had a bubble and had to be redone. The wait to see the finance manager was very long, even though the dealership knoew what time we would be there. Tyler was very accomodating. However, the e-mails and letters sent by Cooughlin are not at all personalized, and should be. We received this survey several days before we received our car! We are accustomed to the service we have received from Lexus. Do we need to lower our espectations with Coughlin Toyota? More

IF all your salespeople are as great as James was. I'm glad I came to your dealership. I had been to 5 dealerships before yours and none of them came close to your dealership. James was friendly and easy glad I came to your dealership. I had been to 5 dealerships before yours and none of them came close to your dealership. James was friendly and easy to work with. He was very knowledgeable and the overall experience was great. Thank YOU James for your help. Dave & Liz More