Coughlin Chevrolet Buick GMC of London

Just an awesome experience! Nick took care of us this time just like the last time and the time before that and the time before that...Coughlin never disappoints! Nick took care of us this time just like the last time and the time before that and the time before that...Coughlin never disappoints! More

Fantastic I spoke with Jim Sowers gave him some information. When I arrived financing had already been completed all I had to do was select an automobile in my I spoke with Jim Sowers gave him some information. When I arrived financing had already been completed all I had to do was select an automobile in my price range. There were several great vehicles to choose from. Mr. Sowers was professional, friendly and very helpful. There was not a long wait time we moved through the process smoothly and quickly. The environment was comfortable the staff were helpful and friendly. The finance person who finished our paper work was very nice. More

Awesome As always coughlin is a wonderful dealer to do business with!! They will always go the extra mile to make everything right. Jason Smith, like always As always coughlin is a wonderful dealer to do business with!! They will always go the extra mile to make everything right. Jason Smith, like always is great to work with!! More

We are very happy with the dealer. We are very happy with Coughlin Auto. We have bought there for over nineteen years. We also were very happy to have a sales person like we had. Very h We are very happy with Coughlin Auto. We have bought there for over nineteen years. We also were very happy to have a sales person like we had. Very helpful and friiendly, a pleasure to work with. More

Great people and service Great company to work with! Very trustworthy, helpful and friendly staff. This is my 4 vehicle purchase with them. Highly recommend Coughlin! Thank Great company to work with! Very trustworthy, helpful and friendly staff. This is my 4 vehicle purchase with them. Highly recommend Coughlin! Thanks for everything More

My experience was disappointed that I was only given one car key I'm not sure why I couldn't have had two car keys for this new vehicle the one I traded and I gave was disappointed that I was only given one car key I'm not sure why I couldn't have had two car keys for this new vehicle the one I traded and I gave them two keys also I'm not sure why less than 24 hours after I purchase this vehicle the office lady was calling me wanting to have a copy of my car insurance there was no way I could have got car insurance on that car in that length of time I didn't pick it up until 4:30 the night before More

Cancel Gap Insurance took way to long We paid off our auto almost 2 years or so early so we went into the dealership to cancel the gap insurance. The woman who handles this took our info a We paid off our auto almost 2 years or so early so we went into the dealership to cancel the gap insurance. The woman who handles this took our info and said it should take about two weeks before we get our money back in the form of a check and that she would call us when it came in. About a month later we called her since we hadn't heard from her. She wasn't in and would call back when she got in. About 6 days later, no call from her so we called back. This time they said she was on vacation and would call back when she got back on that following Monday. Guess what? Monday rolls around and NO call about anything from her. We go into the dealership a few days later to find out what is going on and to stop getting the run around. She's not in. Again. We go back again in the next few days and she is in. She says she'll look into it and after about 15-20 minutes comes out with a check that is about $100 less than what she told us we would be getting back. So, due to her incompetence or lazyness or whatever its called, we lost money. We would have been better off just calling the gap insurance company to cancel it ourselves. Say away from buying gap insurance if you don't want the hassle of getting your money back especially if that same woman is there. I would give her name but I forget what it is. More

Be careful! They baited and switched me on a Jeep Wrangler. Salesman told me it was in stock and just to make sure it was there as it was a long drive we were wel They baited and switched me on a Jeep Wrangler. Salesman told me it was in stock and just to make sure it was there as it was a long drive we were well into I called the dealership and asked another salesman if it was available he told me it sold two days ago and then tried to sell me a newer more expensive one they had in stock. He said I guess we should take the sold one off thier internet website. I strongly agreed with him. I will never waste any morr time on them and I am writing this so other people know to watch out for thier deceptive sales tactics. More

Happy Customer Mike Keener explained everything and he took the time with my husband and I to go over the features of the vehicle. He also worked on our timeline. He Mike Keener explained everything and he took the time with my husband and I to go over the features of the vehicle. He also worked on our timeline. He also had to work with my mother long distance from Texas for financing. He made it an easy and enjoyable process from beginning to end. More

Good pricing. Fast and friendly service. This dealer was easy to deal with. Paperwork went fast. We discovered a couple of mechanical issues after getting the used vehicle home. They took car This dealer was easy to deal with. Paperwork went fast. We discovered a couple of mechanical issues after getting the used vehicle home. They took care of them without question. More